Skip to content

Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

How it works:

  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
  • You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

Happy voting!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

1433 results found

  1. Rex Kiosk 'Send E-Brochure' Default to Off

    In Rex Kiosk, please create a setting where we can turn 'Send E-Brochure' Default to Off, so that it stays off and doesn't automatically turn back on.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Brochures  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Regarding Vendor Reports

    Our agents have explained that it is very important to them for their vendor meetings to have the “number of enquiries” on the report, but also frustrating and time-consuming to remove the enquiry “feedback” list from the report if they don't want to include an additional 5 pages of buyer enquiry comments.

    At the moment, unticking the "include enquiry feedback" box doesn't seem to even change or do anything to the vendor report.

    It just seems odd that our only options are to either exclude or include both enquiries and their feedback all together, rather than being able to separate…

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Listings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Announcements

    Can we please be able to pin announcements to the top of the agency stream for all users to see permanently.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Attach a form/PDF to a Track task

    It would be good to have a document attached to a stage/task of a track.

    For example, the Track task is - Complete document XYZ - The staff can click and download the attached document from that task and complete it.

    Currently, the way we manage this is by having a task state 'complete document XYZ' - staff then need to navigate to the shared folder, duplicate the document, and complete it.

    The documents could be saved under the Rex agency profile, similar to saved photos for email merge templates.

    This would mean a new blank document is downloaded each…

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. scheduling an SMS or email to be sent at a specific time

    Enable ability to send someone an SMS early in the morning or late at night from Rex but have it go at a reasonable hour or when that client is more likely to see it i.e 7pm weeknight.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Merge  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Dark mode!

    Like many of us, I am using the Pocket app and the Rex CRM until late in the night...

    Please can we have a dark mode that adjusts alongside system settings for your device?

    Most of the time I am flicking between emails, calendars, WhatsApp etc and then BAM Pocket is bright white.

    Thank you!!!

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Option to automatically select or deselect "approve for reporting" agency wide

    Currently it is automatically ticked for feedback entries but as a prompt for agents to follow up feedback we thought it could be helpful to have it deselected so that it appears in the feedback Stream on the dashboard. Looking into vendor reporting with Rex Home and this could help ensure they have their notes finalised before ticking the button to update the vendors.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Feedback  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. SMS ALL leads/buyers

    It would be great if the App had a function to SMS ALL Buyers (open attendees and Online Enquiries) from what I can see you can only SMS ALL leads/buyers from a desktop – which is not practical at all . . . This way I could quickly notify my buyers (ALL buyers) of an offer, expression of interest, Auction reminder etc. . .

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Merge  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. SMS the vendor feedback

    It would be great to be able to SMS the vendor feedback after an open much like attendees are able to be messaged – “Hi (Vendor) today we had (number) attendees through the home open – I will be in touch soon.” This should be a button under the Message Attendees: called “Message Open Feedback”

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Pocket E-brochure SMS template upgrade

    I’d like to propose a small but valuable upgrade to the default SMS message sent via Pocket when we add a buyer prior to an inspection.

    Current SMS:

    Hi [Potential Buyer],
    Welcome to [PROPERTY ADDRESS]. Tap the link below for listing information.

    Proposed SMS Upgrade:

    Hi [Potential Buyer Name],
    Welcome to [PROPERTY ADDRESS]. Tap the link below for listing information. Please refer to the paper brochure provided by our team for additional details.
    If you have any further questions regarding this property, feel free to reply to this SMS or call us after the inspection — we’d love to assist…

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Brochures  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. More flexibility in newsletters templates

    To make our newsletters better and save time:

    Agent Signatures: We need a way for the agent's signature to be added automatically, maybe merge flied with photo. This would save us from having to manually type or paste it into every newsletter.

    Main listing Images: Instead of uploading a new main image for each newsletter, we'd like to be able to simply type in the listing's address. The system should then find and use the correct image.

    Event Times: In the event section, we need all of the open times for a listing to show up, not just one.

    Basically,…

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. hpadmin7@harcourtspinnacle.com.au

    We would like to suggest an enhancement to the reminder filtering functionality within REX.

    Currently, the system only allows the "Due Date" and "Track" filters to be saved as default. However, it would be extremely beneficial for our workflow if we could also set "Property" as a default filter.

    Organising reminders by property provides a much clearer and more actionable view for our team. Instead of viewing a long list of reminders, being able to group them by property allows us to focus on specific tasks related to a particular listing or client more efficiently. This organisation helps ensure nothing…

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Reminders  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. OFI Attendee Lists - 10-15 Attendees Per Page

    OFI attendee lists - 10 to 15 attendees per page rather than 2... would be so much easier when completing call backs for an Open Home where 65 groups inspected

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Amendments to pocket agenda

    Please included the following additional information in the printed Pocket Agenda
    a. Salesperson Name
    b. Second phone number for client

    Thank you

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Saved Export Filters

    It would be great to have saved export filters so that regularly used export filters can easily be used. Once set up, it would make it easier for less competent users to take advantage of the export feature

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. The ability to enter commission & referal fee details at time of listing

    When entering the details from the form 6 it would be beneficial to be able to enter commission details along with any referral fees for example when the listing is generated from a leads generating company. Instead of waiting for a contract to be accepted.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Commissions  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Newsletter reporting

    When looking at the sent newsletter report.
    And looking at who has clicked a link, we need to know what property address they have viewed rather than the property ID.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Allowing Salespeople to Access and Add a Limited Number of Tracks

    It makes sense that only admin/support has permission to add a track to a 'Contact' or a 'Property' as the range of tracks created can be numerous and quite specific. Control is important.

    However, there are instances where sales people should be able to add a track themselves, such as attaching a repeat follow-up track to a contact or property after an initial follow-up track has been completed.

    It would be useful to create permissions that allow salespeople to access a limited set of predetermined tracks and attach them as they see fit.

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. STOCKLIST - More information required on Public Listing Reports

    We are missing the following features when printing out our public listing reports:

    *inclusion of QR codes
    *ability to include a header and footer
    *display bed/bath/car spaces with icons under images

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Just Listed/Sold Map

    To be able to have a 'generate map' button of all the places an agent has listed/sold in a particular area.
    This will enable the agent visually see the properties listed/sold by the agent so they can make contact with their past clients in the street when they list another property in the area.
    Benefits: post client nurture for future sales

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Listings  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base