When you SMS 'brochure' from pocket at the open home, the SMS charge is from REX not the phone like it claims. Can this be rectified ASAP?

Can you create the feature much like the 'building option' that allows an overview of the street (what has sold/average price/bed bath car etc? It would be amazing to be able to have an overview of the entire street. Thanks

When using Pocket at an OFI it is very difficult to multi-task between signing people in, sending contracts, adding buyers notes and editing/adding emails etc. Having used other open home apps such as Homepass, I know the process can be much simpler.

I believe it was just dumbed down to quickly check buyers in, send contracts and add notes it would work much better. Then if agents want to do the more technical stuff they can use the contacts section f pocket.

Thanks

Thanks.

It would be handy if we could have our brochures in price order rather than the current created dated to enable to export a mass brochure in price order

A note section, perhaps in 'more info' tab to add tenancy information. (ie. rent, lease end date, tenants contact info)

Ability to send a bulk SMS through Rex Pocket to all of my recorded contacts that have attended every open home/private for a given property (I.e. all attendees that are recorded under a given property as inspecting). This is currently only possible through the Rex web application but not through your mobile/tablet application.

When bulk sms is sent from pocket by REX. The SMS is not considered under the snap shot of SMS agent activity in vendor report.

To have a check box that makes people with access to a contact to make that note public to all users.

This would be very useful as an admin so that the users who have access to a contact can see the notes we have left when dealing with a contact.

I don't understand how a system that allows for so much customisation doesn't allow for a vendor report to be customised?
I would love the option to edit the general layout and aesthetics of the report to suit my personal preference.

The use of spacing and positioning causes a lot of wasted area and paper when printing off.

The ability to edit would make the vendor reports individual for all offices.

Upload photos to listings from Pocket and not into documents.
If property photos are on your phone they should be able to be uploaded directly onto the listing and in bulk - not one at a time.

to make text messages more eye catching, can you add emoji options to text messages?

At the moment the floor plan place holder is a square 1:1 which makes it really hard for floorplan layouts for acreage properties especially.

We would like Rex to implement the standard landscape place holder for Floor Plans.

An option to add more than one property to the feedback, due to having similar properties, these buyers are enquiring on more than one lisitng at one time, meaning more work needs to be done than necessary with each individual enquiry. If we could get the one feedback to include multiple properties, that would halve the work load.

At the moment, you can only view 10 duplicates on a single page. There is also no way to filter said search to owning users.

Would be great to view more duplicates at once, and also filter owning users.

Pocket Kiosk should absolutely have a mandatory field when completing contact information "Enquiry Source" or "Where did you hear about this property" Make it a multiple choice question

-realestate.com.au
-domain.com.au
-Newspaper
-Word of mouth
-Facebook

(these should be editable for each office)

I understand we can gain this information at call backs, but it doesn't always happen. This information is crucial to feedback reports and can be done at the time of entry.

We sometimes have two agent property listings. However, the OFI Times Report only displays one agent.

Please allow us to have ALL agents listed on an OFI time. Thank you.

Seeing as we are able to upload recurring open home times - shouldnt there be a way to delete the recurring? At the moment you have to manually go in and delete every event individually. Can we have an option to be able to select the events in one go and remove them?

In the general details tab of the REX user, where the email, mobile and direct line is, it would be nice to include social media links or provision for and videos, youtube, Instagram, facebook, snapchat, etc.

We would like the ability to track the enquiry source for leads via a UTM code