Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

How it works:

  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
  • You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

Happy voting!

  • Hot ideas
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  • My feedback
  1. Key Register Shortcut

    Implement a shortcut to sign a key in/out by key number without navigating to the property/listing first. Save our receptionists so much time!

    Potentially add the shortcut to the plus + symbol by the search bar.

    3 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  2. quick ad feature on home screen

    Quick Ad/send feature on the Home Screen:

    At the moment there is no quick ad button on the home screen that will allow me to shortcut to adding a new contact or appointment. it should be the easiest thing to access so we don't resort to just saving contacts and appointments in other apps on our phone.

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. Pocket, check in enquiries/private inspections

    Can we look at a feature of adding a property enquiry in Pocket? That way they recieve an ebrochure and we can add the enquiry to our report and they appear in list of contacts

    3 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. User created 'adhoc' tags viewable by administrators

    There needs to be a way of viewing all the 'adhoc' user created tags in REX. If staff leave and you want to re-assign tags to others and they haven't used the system tags, you need to search for the various tags that were created by the user.

    There needs to be another admin section that shows all user created tags that can be filtered.

    Eg (SETTINGS -> CUSTOM VALUES, TAGS & MAILING LISTS)
    Value Lists
    System Tags
    Mailing Lists
    User Tags (New option) - displays all user created 'adhoc' tags

    It also gives more visibility to the admins as…

    3 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add Suburb to pocket for possible buyers

    When adding potential buyers into REX it only gives you the option to add email and phone number.

    Could we add a SUBURB to get an idea of where they are coming from. This helps in finding potential sellers in your market area.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. Pocket opens

    New pocket opens it terrible! There is no predictive Buyer feature. It would be easier to put it in through Rex. I had to use notes today as I couldn’t ask the same people for the same details half an hour apart and regular clients shouldn’t have to give us their details when we know their names. Please fix before next week or I will have to go back to pen and paper or home pass. I will now be cleaning up duplicated data for the next hour..

    34 votes
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    7 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. Would love to be able to "live chat" the helpdesk

    To have help "at the ready" when I have a question (currently cannot find a phone number for the helpdesk and emails take too long).

    4 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. attachment size increase 2mb and remove vote system

    Hi Rex
    I have two ideas, please increase attachment size, 2mb is pitiful, as most pdf with a photo on is min 5 mb.
    Second idea is to remove voting system for ideas, what is the point of having ideas that have a constraint on them? especially in this era of the internet, I would encourage more ideas not stifle with a voting system ???

    0 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. Be able to sort contacts by their residential suburb

    We recently had a staff member leave and wanted to reallocate their contact ownership to remaining sales staff but based on their residential suburb. Anyone in Sales knows that generally every person has their own suburbs that they are the "specialists" in and that's how I wanted to allocate these contacts. I found a way around it, but it was very difficult and time consuming. And what if you want to contact everyone in a particular suburb to let them know about a listing or sale? I'm not sure why the residential address is a text box and not separate…

    3 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. Appointment notifications

    Could we get REX integrated with the ios system so if we have an appointment at 2:00 Saturday, we will receive a notification at a specified time through our phone?
    At the moment if I have an appointment set at 2:00 I have to remember that I have it and go into the app to confirm it. There is no reminder notification like other apps have which sort of defeats the purpose of setting an appointment if you can't rely on the app to remind you of it.

    14 votes
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    4 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  11. Send email to agency when marketing credit balance gets low

    We need to be able to check the balance of our marketing credits, perhaps an email notification to a specific user when the balance is low.

    3 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. Photo Watermark

    Would like the ability to upload photos to web portals with a custom watermark.
    i.e. like our company logo.

    39 votes
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    4 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. UI / Sort Functionality Improvements

    I'm not sure where to put this -- maybe each point should be separate, but they all sort of go hand in hand.

    --Selecting multiple records in search results--
    Currently when you click the check box after you've completed a search, all records are selected. It would be great to have the option to 'Select All' and 'Deselect All' but having the current single checkbox only selecting all the records displayed on that page. I've had instance when I want to select all the records on one page, but then only select a few on the next one but currently…

    3 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  14. Ability to increase the on screen window space manually to see more than 1 or 2 lines of text when composing emails/adding notes

    In certain areas you can already increase the on-screen text window size to see more of the information in the window, like when drafting the text to a listing.

    However in the buyer matching section when matching property & then emailing those matches only a very small window is available to draft/modify the text on the email.

    Can the same window function be applied here?

    8 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. Availability of more fonts

    To enable greater customisation within the brochure design mode, and when creating letter templates and reports, it would be great to have access to a wider selection of fonts. For example, my agency's brand font is "Exo", which is a freely available font.

    47 votes
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    12 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all,

    We’re looking into adding support for custom fonts for brochures and letters – we can package these fonts into the PDF’s if you have a valid font license to allow for that.

    Emails aren’t going to work as they require the font to be installed on the recipients machine to render correctly.

  16. Pocket Kiosk - Address and Notes capability

    Currently on our physical open home booklets we have a section for the buyers current address and any additional notes they might want to add about what they are looking.

    These sections allow us to gather more information from the buyer in regards to their current situation (If they are already local, do they need to sell before buying, do they have any specific or strange requirements for their next home that we should know)

    These 2 fields being added to the check-in screen would be a great addition to the app.

    88 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  17. pocket kiosk

    Pocke Kiosk in New Zealand we are required to have clients sign a health and safety when viewing a open home, could this be added to the sign in process for open homes.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. Colour coded notes

    When we make a note against a property it would be beneficial to be able to make them a colour ( Like in our calander ). I've had important notes made & pinned them to the top - but they don't stand out from the other notes. The ability to make it coloured eg yellow - would help to make certain notes stand out.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. Pocket - Open Home User Ease

    Hi
    We are a new office to REX coming from using Homepass and there are some minor changes that would make a HUGE difference to the usability of the open house section of pocket if you were open to it

    1) when a buyer attends a property a history of properties they have seen is visible as well as how many times they have attended the particular open home

    2) if the attendees could show in a list in date order when looking at the OFI rather then a click in list

    3) Document sending - the ... on the…

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  20. make a note against a property in bulk ie when a street is dropped with a flyer a note can be put against each property in the street.

    Write one note for multiple properties ie when a letterbox drop is completed on a street a note can be attached to each property, with just one entry.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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