Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

How it works:

  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
  • You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

Happy voting!

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  1. want to do a variety of emails and then pick if i want LISTE to go out - in my name for my contact list ( others can see but cannot change)

    Ok .. I want to do a few emails from ideas / concepts that I think of here and there and then add into REX and I may send to all my contacts OR I may send to a few hundred or 1000? Can that be done or I am not seeing it... Why do a REx UNIVERSITY to send an email ? Can I do this above or am I too IT unsavvy to get it ??

    Happy for others in group to see my emails HOWEVER , they cannot change it.

    IMPORTANT : why is the "unsubscribe "not…

    1 vote
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  2. modify email templates on the fly in pocket when you are sending an email to a contact

    When you are sending an email to a contract in pocket and choose an templet it would be good to be able to modify the email templet for that client at the time so you can personalise it. Much like you can in REX. You load the email template then instead of just previewing it you can edit on the fly and then send.

    1 vote
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  3. Copy Email Template name to description button to save time(no need to copy past)

    When setting a reminder email and choosing a template u need to put in a description before it will let you save. I suggest a copy template name to description button to save time here.

    1 vote
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  4. Attaching Documents to an Email - Default to Listing already Selected

    When attaching a document to an email there are too many steps. You select the listing in "regarding" then after selecting "Attach Documents" you have to go through two more steps selecting "Listing Documents" and then select the same listing again. It would be great if when selecting "Attach Documents" you could default to the listing that has already been selected.

    1 vote
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    1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  5. Rex Pocket Email Template Send Outs

    When sending out an email from an email template on Pocket Rex, the address relating to the email template should pop up only, instead of scrolling past all templates to find the one suitable for a particular email to send out.

    1 vote
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  6. customise welcome message to buyers when checking in on Pocket or Pocket Kiosk

    customise welcome message/email to buyers when checking in on Pocket or Pocket Kiosk.
    It would be great for individual reps to be able to customise a message to update and keep the message fresh, ask for feedback or offer more info/viewings etc.

    1 vote
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  7. Emails to be locked

    If multiple agents have update permissions to a contact, they should only be able to see their own emails that are sent from Rex. The same way that Notes are locked down.

    17 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  8. Make buyer match emails easier to access information

    I have attached the screenshot - in order to see more information you need to tap the 'read more' at the bottom which is very small. It would be much better it you could open by touching the photo or text.

    1 vote
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  9. Link an email to multiple properties

    When an email is sent to a buyer making enquiries, and we are sending them details about multiple properties, which does occur often, you can only select Regarding 1 property or listing. We need to be able to link the email to the various listings, otherwise we have to duplicate or copy and paste the enquiry into notes (email), sometimes double and triple handling. You then don't have the recipient response details showing whether they've opened the email or clicked links etc. Rex support advises that currently there is no way to attach to multiple properties? I think many agents…

    3 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  10. Which email has been opended?

    I want to be able to search sent emails to review if they have been opened. Rather than search by each person, could a filter be applied to capture all emails sent in a week (for example). This option already exists in REX with Notes (you can access for System Lists).

    2 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  11. Link Rex to outlook

    So you can email using outlook you link Rex to outlook. You enter the email address and it comes up on the side as a pop up and you can select name and attaches email direct to REX

    5 votes
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    1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  12. Ability to save and print full REX email message

    Occasionally it is necessary to send people a correspondence trail for a property. So the ability to be able to save a REX email message content including the to/from/date/message content & list of attachments would be very helpful. Currently you can only screen capture parts of the message which is both messy and time consuming.

    3 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  13. Save a draft email, rather than having to delete it

    Save a email in draft, rather than having to delete it and start again

    23 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  14. Attachments on email merges to appear at top of email

    At the moment, attachments on email merges appear at the very bottom of the email and are not easy to see (we've had numerous clients respond asking where the attachment is). This needs to be made more obvious or should appear under the subject line as per regular emails.

    35 votes
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    3 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  15. Solicitor name to appear in drop down when sending emails

    We send an email to the solicitors straight from Rex to order the contract. It would be great if the solicitors name could also appear (under the owners name) when you click the drop down next to "to" in the email box rather than having to type the solicitor contact in. As it is very easy to accidentally send the Request Contract email to the owner rather than the solicitor when the owner is the only option shown... when you're in a rush... which we always are ;)

    26 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  16. The ability to see the receivers email address in the to, cc field when they are selected.

    The ability to see the receivers email address in the to, cc field when they are selected to send an email to. With such a large database it would be great if we have 2 contacts with the same name in our database (ie Sally Smith) that we can identify immediately the correct contact without having to click through the contacts.

    34 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  17. Delayed SMS or email

    In other software systems you can set the time of day that the SMS or email is delivered - very handy to remind people of an open time that day (sent at say 8am) or to thank people for attending the opens.

    24 votes
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    7 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  18. Linking Mass Merged Emails to a Property

    When sending mass merged emails to contacts who have placed feedback on a listing, it does not log to the listing but it does to the client. This makes it difficult to know which clients you have sent emails to.

    Can the mass merged email can be linked to the Listing, making it easy to see who has been sent a mass merged email.

    8 votes
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    1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  19. Alway's blind copy (BCC) email

    Would like the option to be able to 'Always Blindcopy (BCC) yourself' when sending an email from REX.

    8 votes
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    1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  20. Forwarding Previously Sent Emails

    Once an email has been sent through Rex and is showing in the client stream, it would be great to be able to have an option to forward that original email (with attachments) rather than starting a brand new email if we need to resend that same information to the client.

    119 votes
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    under review  ·  7 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
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