Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

How it works:

  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
  • You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

Happy voting!

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  • My feedback
  1. Rex Pocket Email Template Send Outs

    When sending out an email from an email template on Pocket Rex, the address relating to the email template should pop up only, instead of scrolling past all templates to find the one suitable for a particular email to send out.

    1 vote
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  2. customise welcome message to buyers when checking in on Pocket or Pocket Kiosk

    customise welcome message/email to buyers when checking in on Pocket or Pocket Kiosk.
    It would be great for individual reps to be able to customise a message to update and keep the message fresh, ask for feedback or offer more info/viewings etc.

    1 vote
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  3. Attaching Documents to an Email - Default to Listing already Selected

    When attaching a document to an email there are too many steps. You select the listing in "regarding" then after selecting "Attach Documents" you have to go through two more steps selecting "Listing Documents" and then select the same listing again. It would be great if when selecting "Attach Documents" you could default to the listing that has already been selected.

    1 vote
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  4. Emails to be locked

    If multiple agents have update permissions to a contact, they should only be able to see their own emails that are sent from Rex. The same way that Notes are locked down.

    17 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  5. Make buyer match emails easier to access information

    I have attached the screenshot - in order to see more information you need to tap the 'read more' at the bottom which is very small. It would be much better it you could open by touching the photo or text.

    1 vote
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  6. Link an email to multiple properties

    When an email is sent to a buyer making enquiries, and we are sending them details about multiple properties, which does occur often, you can only select Regarding 1 property or listing. We need to be able to link the email to the various listings, otherwise we have to duplicate or copy and paste the enquiry into notes (email), sometimes double and triple handling. You then don't have the recipient response details showing whether they've opened the email or clicked links etc. Rex support advises that currently there is no way to attach to multiple properties? I think many agents…

    3 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  7. Which email has been opended?

    I want to be able to search sent emails to review if they have been opened. Rather than search by each person, could a filter be applied to capture all emails sent in a week (for example). This option already exists in REX with Notes (you can access for System Lists).

    2 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  8. Link Rex to outlook

    So you can email using outlook you link Rex to outlook. You enter the email address and it comes up on the side as a pop up and you can select name and attaches email direct to REX

    5 votes
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    1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  9. Save a draft email, rather than having to delete it

    Save a email in draft, rather than having to delete it and start again

    23 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  10. Attachments on email merges to appear at top of email

    At the moment, attachments on email merges appear at the very bottom of the email and are not easy to see (we've had numerous clients respond asking where the attachment is). This needs to be made more obvious or should appear under the subject line as per regular emails.

    31 votes
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    3 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  11. The ability to see the receivers email address in the to, cc field when they are selected.

    The ability to see the receivers email address in the to, cc field when they are selected to send an email to. With such a large database it would be great if we have 2 contacts with the same name in our database (ie Sally Smith) that we can identify immediately the correct contact without having to click through the contacts.

    34 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  12. Delayed SMS or email

    In other software systems you can set the time of day that the SMS or email is delivered - very handy to remind people of an open time that day (sent at say 8am) or to thank people for attending the opens.

    21 votes
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    6 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  13. Linking Mass Merged Emails to a Property

    When sending mass merged emails to contacts who have placed feedback on a listing, it does not log to the listing but it does to the client. This makes it difficult to know which clients you have sent emails to.

    Can the mass merged email can be linked to the Listing, making it easy to see who has been sent a mass merged email.

    8 votes
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    1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  14. Alway's blind copy (BCC) email

    Would like the option to be able to 'Always Blindcopy (BCC) yourself' when sending an email from REX.

    8 votes
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    1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  15. Forwarding Previously Sent Emails

    Once an email has been sent through Rex and is showing in the client stream, it would be great to be able to have an option to forward that original email (with attachments) rather than starting a brand new email if we need to resend that same information to the client.

    109 votes
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    under review  ·  7 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  16. Email Dropbox attaching to property

    Can the emails sent to your dropbox account be able to be attached to the listing and not need a contact to be filed correctly, if the property name and/or RX# be in the subject line of the email

    34 votes
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    6 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  17. Customise Unsubscribe Landing Page

    Enable the ability to customise the unsubscribe landing page, a unique logo at the minimum, ideally also with the opportunity to customise text.

    2 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  18. Reverse Matching that allows you to then email the whole list of matched buyers with a property alert for the property

    When loading a silent listing, new listing or price reduction etc there should be a way to then find all buyers that match that property and send them a bulk merge email instead of having to individually send this to each buyer who doesnt have a match campaign

    1 vote
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  19. The ability to add a link to a property for sale in an on the fly email

    When emailing a buyer or seller it would be great to be able to select from currently listed properties to insert into the email instead of having to find each one on line and then copy/paste the link manually.

    1 vote
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  20. Email alerts

    I would like to receive email alerts when certain things happen in the stream. There is a lot of changes in the stream with all agents changing things and rental properties as well.
    I would like to know specifically when a new sales listing goes up, a property is withdrawn or a price changes in sales.
    I think it would be great if you could be notified immediately about these things and not have to keep checking the stream constantly for changes.
    Especially when the feed contains things I don't want to see.
    e.g. (rental properties and information)

    1 vote
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
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