Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

How it works:

  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
  • You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

Happy voting!

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  • My feedback
  1. Default feedback to "warm" for home open/enquiries/private inspections

    Default feedback to "warm" so we can easily send message to all viewers that were warm or hot on a listing without missing any.

    3 votes
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    0 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  2. Enquiry Source - Social Media

    We spend anywhere from $250 - $1000 on social media campaigns and it would be good to show our owns on vendor reports which of our enquiries come directly from the social media campaigns.

    3 votes
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  3. Contacts hot/warm/cold status for a property should adjust for that contact on that property if their interest changes

    When posting feedback for a client there is a hot/warm/cold status. This is very useful when keep a track on the interested parties and the number of interested parties displayed on the vendor report. Currently if you have a contact like John Smith and he has hot feedback when you first meet him but on further follow up he changes his interest level, or if John Smith came for multiple viewings with 3 feedback entries for example, and was ranked as hot on all 3 and on the 4th viewing he decided he had changed his mind, the vendor report…

    6 votes
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  4. Allowing feedback to be more easily entered

    Would love it if we could enter buyer feedback more easily from the property stream. The current dropdown requires you to click view and then go into the next screen and move forward with feedback - Would be great if it just had a 'feedback' option here to make things a little more efficient. Thank you

    1 vote
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  5. Every call from pocket app, after putting in your phone call notes there should be a option (Tick box) to go straight into feedback for Rex

    Every call from pocket app, after putting in your phone call notes there should be a option (Tick box) to go straight into feedback for Rex

    At the moment you need copy your notes then go out of the phone call notes after saving your notes and then go into feedback tab and pasted what you said in there again. VERY SLOW.

    We would like a little tick box saying “Addnote to feedback” makes it much faster and efficient

    7 votes
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  6. Want to send bulk emails to all buyers who made enquiries without going through all buyers enquiries first. Details in ticket (#143721)

    Want to send bulk emails to all buyers who made enquiries without going through all buyers enquiries first. Details in ticket (#143721)

    1 vote
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  7. Include feedback in stream

    Would be helpful to show feedback in stream notes in REX + pocket as well so we dont have to flick backwards and forwards between the two and can get a snapshot at a glance. Of course feedback can then list all the feedback only, but the stream should be everything as it happens.

    1 vote
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  8. Extra Column in contacts linked to feedback

    An extra Column in contacts linked to feedback section clearly showing if they are HOT/COLD or WARM on a property so that you don't have to click into the Contact to see if they are interested.

    1 vote
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  9. Adding multiple listings to feedback!

    An option to add more than one property to the feedback, due to having similar properties, these buyers are enquiring on more than one lisitng at one time, meaning more work needs to be done than necessary with each individual enquiry. If we could get the one feedback to include multiple properties, that would halve the work load.

    18 votes
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    1 comment  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  10. Kiosk - Buyer enquiry source

    Pocket Kiosk should absolutely have a mandatory field when completing contact information "Enquiry Source" or "Where did you hear about this property" Make it a multiple choice question

    -realestate.com.au
    -domain.com.au
    -Newspaper
    -Word of mouth
    -Facebook

    (these should be editable for each office)

    I understand we can gain this information at call backs, but it doesn't always happen. This information is crucial to feedback reports and can be done at the time of entry.

    22 votes
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  11. 1 vote
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  12. Add option to select type of method used for follow-up feedback

    When adding follow-up feedback there should be a drop-down box with the method used to contact the client (e.g. phone call, email, etc.) so it can be added to the vendor report.

    For example, if I call 5 OFI attendees and add their feedback, I would like those 5 calls to be added to the tally in the 'agent activity' section of the vendor report. At the moment these calls are not tallying up so it appears to a vendor that we are not making many calls relating to the property.

    The only way to work around this at the…

    4 votes
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  13. In the Vendor Feedback section please add a drop down tab for Advertising and allow it to upload attachments for the ads

    In the Vendor Feedback section please add a drop down tab for Advertising and allow it to upload attachments for the ads

    3 votes
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  14. Edit Feedback, Individual Attendees - Click for thumbnail details

    When adding individual attendee feedback under the 'edit' section of a combined open home entry. I would like the buyer name to be clickable to show the thumbnail popup of their details, so i can get their number to call, to get their feedback.

    At the moment I have to click their name (in blue) on the feedback stream, get number to call, then click 'edit' and add individual feedback for them in the popup.

    For an open home with 20 attendees this is a lot of "click-in / click-out" back and forth.

    1 vote
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  15. Ability to add further client details, when adding new 'Contact' in feedback section

    Having the ability to add further clients to a new 'Contact' when updating feedback section and you come across a new contact (which happens quite often when entering home open registers). Details would include:
    - Address
    - Match profile
    It would mean that when the agent is putting in their home open list and they come across a new contact, then they can just add in the details there and then, without having to go back into the contact later and add in the further details that they have obtained

    11 votes
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    1 comment  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  16. Save on each individual feedback in OFIs

    I have just lost all of my feedback for 24 contacts, resulting in a lot of extra and unnecessary work. Currently, when you add individual feedback for a contact that came to one of your OFIs, it does not save once you have clicked "done". Instead, it saves as a group only once you have clicked "save" after every entry has been added. This poses a huge risk when it comes to connection loss, computer crashes or even simply closing the browser window by accident. It would be much smarter and safer to save these entries after each one has…

    15 votes
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  17. Second Agent on Open Home

    At almost all of our open homes, we have two agents attend and work with the buyers, this helps when we have very busy open homes or if one agent is caught up talking to a buyer.
    I would like the option to add two agents to an open home so that we can both register buyers while the open home is on or add notes while the other agent is talking to the buyer.

    8 votes
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  18. Manual match listings automatically attached to feedback

    It would be great if the manual matched listings, sent out in emails were attached to feedback automatically. So that when you do a Vendor report, you can show the Vendor all of the people that you directly emailed the listing to. And also on the flip-side, when you are in the Buyer's profile, you can see all of the listings you have mentioned to them in "view list of listings attached to feedback"

    7 votes
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  19. Attach email & SMS merges created from 'view contacts attached to feedback' to the listing the merge is regarding.

    When sending a merge to all contacts attached to feedback on a listing;

    Open Listing
    Go to Feedback
    View List of Contacts attached to Feedback
    Select Contacts
    Merge > SMS/Email

    These merge emails or SMS don't currently attach to the listing that the contacts were pulled from when sent, therefore the agent's work is not recorded in the Listing record & can't show on the Vendor Report.

    It would be great if there was a way to be able to attach these actions to the listing, so that they can then show on the Vendor Report.

    22 votes
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  20. Internal call list for a property with feedback and buyers and numbers

    Hoping it will look like the vendor report but be for internal use only with all the comments, which we put in our reports such as their family makeup and also their budget.

    It would be great to read this and make calls on other properties listed that are similar for agents to want to grab and call on the road.

    I have attached a file that we used to use.

    80 votes
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