To make the "feedback type" a customisable list, the ones that are not used can disappear, or other types can be included, such as canvassing.

Bring across the new Leads popup (with "Send Email', 'Book Appointment', 'Send SMS; etc options) to the open home buyer feedback process (upon clicking the 'edit' link in open home feedback dropdown menu), with an extra column to the left with open home attendees names, and instead of the internet portal enquiry to the right, have the buyer feedback text box.

When generating a report, the contact interest level is repeated when multiple contact records are assigned to a viewing.

In addition, it's not clear to the vendor what "Cold", "Warm" or "Hot" means when reading the report.

Redacted example attached.

Every call from pocket app, after putting in your phone call notes there should be a option (Tick box) to go straight into feedback for Rex

At the moment you need copy your notes then go out of the phone call notes after saving your notes and then go into feedback tab and pasted what you said in there again. VERY SLOW.

We would like a little tick box saying “Addnote to feedback” makes it much faster and efficient

We spend anywhere from $250 - $1000 on social media campaigns and it would be good to show our owns on vendor reports which of our enquiries come directly from the social media campaigns.

Default feedback to "warm" so we can easily send message to all viewers that were warm or hot on a listing without missing any.

Would love it if we could enter buyer feedback more easily from the property stream. The current dropdown requires you to click view and then go into the next screen and move forward with feedback - Would be great if it just had a 'feedback' option here to make things a little more efficient. Thank you

Want to send bulk emails to all buyers who made enquiries without going through all buyers enquiries first. Details in ticket (#143721)

Would be helpful to show feedback in stream notes in REX + pocket as well so we dont have to flick backwards and forwards between the two and can get a snapshot at a glance. Of course feedback can then list all the feedback only, but the stream should be everything as it happens.

An extra Column in contacts linked to feedback section clearly showing if they are HOT/COLD or WARM on a property so that you don't have to click into the Contact to see if they are interested.

An option to add more than one property to the feedback, due to having similar properties, these buyers are enquiring on more than one lisitng at one time, meaning more work needs to be done than necessary with each individual enquiry. If we could get the one feedback to include multiple properties, that would halve the work load.

Pocket Kiosk should absolutely have a mandatory field when completing contact information "Enquiry Source" or "Where did you hear about this property" Make it a multiple choice question

-realestate.com.au
-domain.com.au
-Newspaper
-Word of mouth
-Facebook

(these should be editable for each office)

I understand we can gain this information at call backs, but it doesn't always happen. This information is crucial to feedback reports and can be done at the time of entry.

In the Vendor Feedback section please add a drop down tab for Advertising and allow it to upload attachments for the ads

When entering feedback from inspections, can we please have an option for a price range? Sometimes buyers don't give you a specific price, they will just give you a range i.e. $520,000 - $540,000.

When adding individual attendee feedback under the 'edit' section of a combined open home entry. I would like the buyer name to be clickable to show the thumbnail popup of their details, so i can get their number to call, to get their feedback.

At the moment I have to click their name (in blue) on the feedback stream, get number to call, then click 'edit' and add individual feedback for them in the popup.

For an open home with 20 attendees this is a lot of "click-in / click-out" back and forth.

Having the ability to add further clients to a new 'Contact' when updating feedback section and you come across a new contact (which happens quite often when entering home open registers). Details would include:
- Address
- Match profile
It would mean that when the agent is putting in their home open list and they come across a new contact, then they can just add in the details there and then, without having to go back into the contact later and add in the further details that they have obtained