Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

How it works:

  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
  • You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

Happy voting!

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  • My feedback
  1. Extra Column in contacts linked to feedback

    An extra Column in contacts linked to feedback section clearly showing if they are HOT/COLD or WARM on a property so that you don't have to click into the Contact to see if they are interested.

    4 votes
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    0 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  2. Include feedback in stream

    Would be helpful to show feedback in stream notes in REX + pocket as well so we dont have to flick backwards and forwards between the two and can get a snapshot at a glance. Of course feedback can then list all the feedback only, but the stream should be everything as it happens.

    1 vote
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    0 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  3. Every call from pocket app, after putting in your phone call notes there should be a option (Tick box) to go straight into feedback for Rex

    Every call from pocket app, after putting in your phone call notes there should be a option (Tick box) to go straight into feedback for Rex

    At the moment you need copy your notes then go out of the phone call notes after saving your notes and then go into feedback tab and pasted what you said in there again. VERY SLOW.

    We would like a little tick box saying “Addnote to feedback” makes it much faster and efficient

    3 votes
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    0 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  4. Adding multiple listings to feedback!

    An option to add more than one property to the feedback, due to having similar properties, these buyers are enquiring on more than one lisitng at one time, meaning more work needs to be done than necessary with each individual enquiry. If we could get the one feedback to include multiple properties, that would halve the work load.

    18 votes
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    1 comment  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  5. Kiosk - Buyer enquiry source

    Pocket Kiosk should absolutely have a mandatory field when completing contact information "Enquiry Source" or "Where did you hear about this property" Make it a multiple choice question

    -realestate.com.au
    -domain.com.au
    -Newspaper
    -Word of mouth
    -Facebook

    (these should be editable for each office)

    I understand we can gain this information at call backs, but it doesn't always happen. This information is crucial to feedback reports and can be done at the time of entry.

    22 votes
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    0 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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  7. Add option to select type of method used for follow-up feedback

    When adding follow-up feedback there should be a drop-down box with the method used to contact the client (e.g. phone call, email, etc.) so it can be added to the vendor report.

    For example, if I call 5 OFI attendees and add their feedback, I would like those 5 calls to be added to the tally in the 'agent activity' section of the vendor report. At the moment these calls are not tallying up so it appears to a vendor that we are not making many calls relating to the property.

    The only way to work around this at the…

    4 votes
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    0 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  8. In the Vendor Feedback section please add a drop down tab for Advertising and allow it to upload attachments for the ads

    In the Vendor Feedback section please add a drop down tab for Advertising and allow it to upload attachments for the ads

    3 votes
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  9. Edit Feedback, Individual Attendees - Click for thumbnail details

    When adding individual attendee feedback under the 'edit' section of a combined open home entry. I would like the buyer name to be clickable to show the thumbnail popup of their details, so i can get their number to call, to get their feedback.

    At the moment I have to click their name (in blue) on the feedback stream, get number to call, then click 'edit' and add individual feedback for them in the popup.

    For an open home with 20 attendees this is a lot of "click-in / click-out" back and forth.

    1 vote
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    0 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  10. Save on each individual feedback in OFIs

    I have just lost all of my feedback for 24 contacts, resulting in a lot of extra and unnecessary work. Currently, when you add individual feedback for a contact that came to one of your OFIs, it does not save once you have clicked "done". Instead, it saves as a group only once you have clicked "save" after every entry has been added. This poses a huge risk when it comes to connection loss, computer crashes or even simply closing the browser window by accident. It would be much smarter and safer to save these entries after each one has…

    14 votes
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    0 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  11. Manual match listings automatically attached to feedback

    It would be great if the manual matched listings, sent out in emails were attached to feedback automatically. So that when you do a Vendor report, you can show the Vendor all of the people that you directly emailed the listing to. And also on the flip-side, when you are in the Buyer's profile, you can see all of the listings you have mentioned to them in "view list of listings attached to feedback"

    7 votes
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    0 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  12. Attach email & SMS merges created from 'view contacts attached to feedback' to the listing the merge is regarding.

    When sending a merge to all contacts attached to feedback on a listing;

    Open Listing
    Go to Feedback
    View List of Contacts attached to Feedback
    Select Contacts
    Merge > SMS/Email

    These merge emails or SMS don't currently attach to the listing that the contacts were pulled from when sent, therefore the agent's work is not recorded in the Listing record & can't show on the Vendor Report.

    It would be great if there was a way to be able to attach these actions to the listing, so that they can then show on the Vendor Report.

    22 votes
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    0 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  13. Internal call list for a property with feedback and buyers and numbers

    Hoping it will look like the vendor report but be for internal use only with all the comments, which we put in our reports such as their family makeup and also their budget.

    It would be great to read this and make calls on other properties listed that are similar for agents to want to grab and call on the road.

    I have attached a file that we used to use.

    80 votes
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    2 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  14. Vendor Portal

    This is based off property management software and it is a login system used by owners to login and see the feedback on a daily basis for their property. It does require the agent to fill in the inspection details and comments each day, but it lets the owners feel like they have live information, rather than having to wait for a report to be sent (or not sent sometimes) each week.

    30 votes
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    4 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  15. pocket kiosk

    Hi there,
    Love where pocket Kiosk is heading... and would love to use it to replace Homepass. However there are two things that would be crucial for us to actually start using it.
    1. Make it work in landscape mode. It's way easier to use an iPad/Tablet with keyboard attached, and most attach along long edge. If just using screen keypad it's much easier to use in landscape. And also if holding in your hands you always hold it in landscape.
    2. You HAVE to make it so people already in the database start coming up when typing. There are…

    22 votes
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    2 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  16. Price indication in feedback section (range)

    When entering feedback from inspections, can we please have an option for a price range? Sometimes buyers don't give you a specific price, they will just give you a range i.e. $520,000 - $540,000.

    1 vote
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  17. Rex app at landscape mode

    I'm use Rex app on my iPad, I hope can use Rex app at landscape. will be easy to use keyboard.

    3 votes
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  18. Ability to add further client details, when adding new 'Contact' in feedback section

    Having the ability to add further clients to a new 'Contact' when updating feedback section and you come across a new contact (which happens quite often when entering home open registers). Details would include:
    - Address
    - Match profile
    It would mean that when the agent is putting in their home open list and they come across a new contact, then they can just add in the details there and then, without having to go back into the contact later and add in the further details that they have obtained

    8 votes
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    1 comment  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
  19. Re-inspection notification

    Notifications to pop up when using the Pocket app when entering OFI attendees that have inspected more than once. For example if this person has inspected the property once before, a notification should appear informing that this person is re-inspecting

    1 vote
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  20. OFI offline - no wifi area

    We have areas which are hilly and cant get wifi
    Are we able to use open homes function offline then it updates when we are back on wifi. Oyher crms have this option

    1 vote
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