Feature Requests
Welcome Rex Users!
Let us know what you really want out of the system you use in your businesses every day!
Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)
How it works:
- You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
- You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
- If you have voted on an item that is then implemented, you will get those votes back to use again.
Remember – no request is too small :)
Happy voting!
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Moving cancel button on feedback box
Can the cancel button please be moved to the bottom left hand corner of the feedback box. I constantly click the cancel button after putting notes in and it is incredibly frustrating!!
1 vote -
Make "feedback type" customisable
To make the "feedback type" a customisable list, the ones that are not used can disappear, or other types can be included, such as canvassing.
3 votes -
open home feedback
Bring across the new Leads popup (with "Send Email', 'Book Appointment', 'Send SMS; etc options) to the open home buyer feedback process (upon clicking the 'edit' link in open home feedback dropdown menu), with an extra column to the left with open home attendees names, and instead of the internet portal enquiry to the right, have the buyer feedback text box.
1 vote -
Improve the UX around vendor feedback reports
When generating a report, the contact interest level is repeated when multiple contact records are assigned to a viewing.
In addition, it's not clear to the vendor what "Cold", "Warm" or "Hot" means when reading the report.
Redacted example attached.
1 vote -
Every call from pocket app, after putting in your phone call notes there should be a option (Tick box) to go straight into feedback for Rex
Every call from pocket app, after putting in your phone call notes there should be a option (Tick box) to go straight into feedback for Rex
At the moment you need copy your notes then go out of the phone call notes after saving your notes and then go into feedback tab and pasted what you said in there again. VERY SLOW.
We would like a little tick box saying “Addnote to feedback” makes it much faster and efficient
27 votes -
Enquiry Source - Social Media
We spend anywhere from $250 - $1000 on social media campaigns and it would be good to show our owns on vendor reports which of our enquiries come directly from the social media campaigns.
4 votes -
Default feedback to "warm" for home open/enquiries/private inspections
Default feedback to "warm" so we can easily send message to all viewers that were warm or hot on a listing without missing any.
3 votes -
Contacts hot/warm/cold status for a property should adjust for that contact on that property if their interest changes
When posting feedback for a client there is a hot/warm/cold status. This is very useful when keep a track on the interested parties and the number of interested parties displayed on the vendor report. Currently if you have a contact like John Smith and he has hot feedback when you first meet him but on further follow up he changes his interest level, or if John Smith came for multiple viewings with 3 feedback entries for example, and was ranked as hot on all 3 and on the 4th viewing he decided he had changed his mind, the vendor report…
6 votes -
Allowing feedback to be more easily entered
Would love it if we could enter buyer feedback more easily from the property stream. The current dropdown requires you to click view and then go into the next screen and move forward with feedback - Would be great if it just had a 'feedback' option here to make things a little more efficient. Thank you
1 vote -
Want to send bulk emails to all buyers who made enquiries without going through all buyers enquiries first. Details in ticket (#143721)
Want to send bulk emails to all buyers who made enquiries without going through all buyers enquiries first. Details in ticket (#143721)
1 vote -
Include feedback in stream
Would be helpful to show feedback in stream notes in REX + pocket as well so we dont have to flick backwards and forwards between the two and can get a snapshot at a glance. Of course feedback can then list all the feedback only, but the stream should be everything as it happens.
1 vote -
Extra Column in contacts linked to feedback
An extra Column in contacts linked to feedback section clearly showing if they are HOT/COLD or WARM on a property so that you don't have to click into the Contact to see if they are interested.
1 vote -
Adding multiple listings to feedback!
An option to add more than one property to the feedback, due to having similar properties, these buyers are enquiring on more than one lisitng at one time, meaning more work needs to be done than necessary with each individual enquiry. If we could get the one feedback to include multiple properties, that would halve the work load.
18 votes -
Kiosk - Buyer enquiry source
Pocket Kiosk should absolutely have a mandatory field when completing contact information "Enquiry Source" or "Where did you hear about this property" Make it a multiple choice question
-realestate.com.au
-domain.com.au
-Newspaper
-Word of mouth
-Facebook(these should be editable for each office)
I understand we can gain this information at call backs, but it doesn't always happen. This information is crucial to feedback reports and can be done at the time of entry.
22 votes -
1 vote
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Add option to select type of method used for follow-up feedback
When adding follow-up feedback there should be a drop-down box with the method used to contact the client (e.g. phone call, email, etc.) so it can be added to the vendor report.
For example, if I call 5 OFI attendees and add their feedback, I would like those 5 calls to be added to the tally in the 'agent activity' section of the vendor report. At the moment these calls are not tallying up so it appears to a vendor that we are not making many calls relating to the property.
The only way to work around this at the…
4 votes -
pocket kiosk
Hi there,
Love where pocket Kiosk is heading... and would love to use it to replace Homepass. However there are two things that would be crucial for us to actually start using it.
1. Make it work in landscape mode. It's way easier to use an iPad/Tablet with keyboard attached, and most attach along long edge. If just using screen keypad it's much easier to use in landscape. And also if holding in your hands you always hold it in landscape.
2. You HAVE to make it so people already in the database start coming up when typing. There are…19 votes -
In the Vendor Feedback section please add a drop down tab for Advertising and allow it to upload attachments for the ads
In the Vendor Feedback section please add a drop down tab for Advertising and allow it to upload attachments for the ads
3 votes -
Price indication in feedback section (range)
When entering feedback from inspections, can we please have an option for a price range? Sometimes buyers don't give you a specific price, they will just give you a range i.e. $520,000 - $540,000.
1 vote -
Edit Feedback, Individual Attendees - Click for thumbnail details
When adding individual attendee feedback under the 'edit' section of a combined open home entry. I would like the buyer name to be clickable to show the thumbnail popup of their details, so i can get their number to call, to get their feedback.
At the moment I have to click their name (in blue) on the feedback stream, get number to call, then click 'edit' and add individual feedback for them in the popup.
For an open home with 20 attendees this is a lot of "click-in / click-out" back and forth.
1 vote
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