Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

How it works:

  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
  • You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

Happy voting!

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  1. Ability to track leads enquiry source via a UTM code

    We would like the ability to track the enquiry source for leads via a UTM code

    1 vote
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    0 comments  ·  Leads  ·  Flag idea as inappropriate…  ·  Admin →
  2. Pocket add Lead with simple process

    There needs to be a simple process for when a buyer calls an agents mobile direct for adding this to the Leads for Stepthrough. When on the go this process needs to be much smoother and quicker.

    1 vote
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    0 comments  ·  Leads  ·  Flag idea as inappropriate…  ·  Admin →
  3. Email Trail added to Lead responses

    When replying to email leads thru REX it would be good if the clients initial REA enquiry appeared in the email body so when we reply to them they can click on the link to see the property they enquired about

    3 votes
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    0 comments  ·  Leads  ·  Flag idea as inappropriate…  ·  Admin →
  4. Ability to send custom automatic replies to email enquiries/leads from REA, Domain etc

    We would like to be able to set up custom automatic replies for each listing to be sent to email enquiries/leads from online portals. During busier periods we find it hard to keep up with all the property enquiries and this would ensure everyone gets a helpful response from us instantly and then from there we can also call later on certain people who have provided a number and we would like to speak to as well as people who have asked a more specific question that wasn't answered in the automatic reply. The automatic reply is more for the…

    61 votes
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    5 comments  ·  Leads  ·  Flag idea as inappropriate…  ·  Admin →
  5. Leads and vendor reports not matching

    Currently the leads come in and sit waiting to be processed. Once this has been processed against the person and listing, currently the system does not recognise this as an enquiry. You then have to enter the details again under the contacts enquiry tab. If you do not do this, the vendor report does not recognise there has been an enquiry. This is double handling and taking up precious time.

    It would be more efficient for the system to see a lead as an enquiry (as this is technically what they are) That way you don't have to do the…

    6 votes
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    0 comments  ·  Leads  ·  Flag idea as inappropriate…  ·  Admin →
  6. Ability to see Leads under a Contact's or Property's "Stream" on Pocket Rex just like you can see them on a PC.

    Ability to see the Leads under a Contact's or Property's "Stream" on Pocket Rex just like you can see them on a PC amongst the notes and emails. Everything should be visible on Pocket Rex, the notes, leads, emails, all.

    3 votes
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    0 comments  ·  Leads  ·  Flag idea as inappropriate…  ·  Admin →
  7. Ability for agent's EBU to filter their lead agent's enquiry through Pocket

    Most agents have a team of assistants/sales associates around them. We would like for these team members to be able to filter their lead agent's email enquiries through Pocket so they can respond to enquiry.

    4 votes
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    0 comments  ·  Leads  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add/Integrate REX to Facebook Leads

    Lead ads are the best way to run lead generation campaigns on Facebook and Instagram. Lead ads let people show their interest in a product or service by filling out a form in the ad with their details and allowing a business to follow up with them.

    we would like REX to be on the panel of CRM's that Facebook can link to so these leads come through automatically into REX.

    23 votes
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    0 comments  ·  Leads  ·  Flag idea as inappropriate…  ·  Admin →
  9. Ability to assign leads to an agent at the listing level

    Could we please have the ability to choose which agent receives the leads from the listing page?

    Currently we like the 2nd agent to process the leads for most listings but are having to manually reassign leads and change contact ownership as the leads come in.

    At times this can be very inefficient if the 1st agent is not sitting at the computer to do this straight away as the leads come in.

    The second agent role is not always a PA designated to an individual agent or part of a consistent sales team within the company so having a…

    3 votes
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    1 comment  ·  Leads  ·  Flag idea as inappropriate…  ·  Admin →
  10. Print off notes that are added to a company/property/contact

    I would like to see if there is a print option where someone puts a note in and we can automatically print that note which then we can keep a hard copy in a file instead of having to remember wherethe last note/phone call was made & for what company and what property.

    It would be a great option to have and will work very good.

    26 votes
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    0 comments  ·  Leads  ·  Flag idea as inappropriate…  ·  Admin →
  11. Forecast list for upcoming listings

    On the property page it would be great if there was a simple drop down box with months and years to put the property on a listing forecast list. eg. Oct 2017. The ability to easily pull this list would be great as well. Currently I use an excel spread sheet and it is a hassle maintaining it.

    6 votes
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    1 comment  ·  Leads  ·  Flag idea as inappropriate…  ·  Admin →
  12. Automatically tag Leads

    Auto tag all 'leads' the same way the Homepass Integration works in Rex

    9 votes
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    4 comments  ·  Leads  ·  Flag idea as inappropriate…  ·  Admin →
  13. Leads - automated processing

    When a lead comes through, and after completing the detail steps. It would be handy for the general information added by the interested party to be taken straight into the feedback details. so you are not copy and pasting all the feedback information.

    12 votes
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    0 comments  ·  Leads  ·  Flag idea as inappropriate…  ·  Admin →
  14. Ability to create additional Stream tabs

    At the moment we only have 3 tabs on the streamline:
    Stream | Reminders | Feedback
    Could we have the ability to create additional tabs (just like we're able to do for listings, properties, contacts, projects etc), so that we can have a more detailed stream?

    For example if I create a new custom tab for a listing, I can name it and add in a field, select the type - which could be select box, check box, date or number etc.
    If we had options like these to work with but with regards to leads that would incredibly helpful!…

    3 votes
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    0 comments  ·  Leads  ·  Flag idea as inappropriate…  ·  Admin →
  15. Multiple agents receiving the one lead

    Hi guys,
    Just a quick one.....is there the ability for two agents (we work as a team) to receive leads via Rex? When someone enquires on a property via online portals (realestate.com.au, domain etc) I receive an email via outlook but I don't receive it in Rex - my colleague is the only one who receives the leads for our joint listings in Rex. Therefore would love to receive leads on joint listings. Look forward to hearing from you.
    Cheers,
    Nick.

    1 vote
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    0 comments  ·  Leads  ·  Flag idea as inappropriate…  ·  Admin →
  16. Leads notifications via SMS

    Our agents have requested that they receive an SMS notification when they have been assigned a lead, rather than receive an email notification. They believe this would be a lot more practical than feeling like they need to be glued to their email waiting for their leads to come through.

    3 votes
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    0 comments  ·  Leads  ·  Flag idea as inappropriate…  ·  Admin →
  17. Make "source" field optional in leads, so they can be processed quicker

    we tend not to use the source field for enquiries that much,and it's VERY frustrating that for Every. Single. Lead. I have to click "edit details" then select the source, then click save, THEN process the lead....

    The source is great if you're interested in tracking those things, but if not, its a highly annoying set of steps to go through when processing every single enquiry. Other than for statistical purposes and reporting, I don't see why the source field is a required field in order for me to reply to the lead....

    1 vote
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    0 comments  ·  Leads  ·  Flag idea as inappropriate…  ·  Admin →
  18. More detail on each lead in leads summary page to show the property the lead is for and all info on enquiry

    If the same amount of info that shows in an email from Rex, REA or domain could be shown in the summary section of the leads page, an agent could prioritise which lead they address first, or even if its been dealt with on mobile already (in email until pocket gets leads added).
    We realise its only one tap / click to get into the detail on step though, but when you’re dealing with dozens at a time and have more than one staff member checking them, the more you can get without an extra click, the more work that…

    1 vote
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    1 comment  ·  Leads  ·  Flag idea as inappropriate…  ·  Admin →
  19. Linking the Lead to the Listing via Stepthrough

    When you do a step through from the leads section and you want to email a contact, it should link the lead to the listing automatically so you don't have to enter the address, then the subject heading, then the email body. The less an agent has to enter the easier it is to get them to use it :)

    5 votes
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    1 comment  ·  Leads  ·  Flag idea as inappropriate…  ·  Admin →
  20. Automatically add Leads to one or more Newsletters

    It would be great for auto-parsed leads to be assigned to one or more newsletters automatically. It is a small job, but one that would complete our data entry loop nicely.

    Perhaps specific newsletters could be assigned dependent on the source of the lead, which is beyond our scope at present but could be utilised in the future as well.

    1 vote
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    0 comments  ·  Leads  ·  Flag idea as inappropriate…  ·  Admin →
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