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Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

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  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
  • You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

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1331 results found

  1. Bulk SMS from pocket so it send from phone rather than marketing credits

    It would be good as suggested in other bulk SMS feature requests if this could be done from pocket for OFI and or private viewing attendees or even contacts attached to feedback or a choice of each or all 3. For example to thank them as a bulk for coming to open homes or viewing the property, to text them all an update to property documents, to invite them to an auction or notify them that a property has sold and how much for. Also in doing so that it then will go through our mobile phone even if we…

    15 votes
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    0 comments  ·  Other  ·  Admin →
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  2. REX Pocket: Include option to edit Attendee's address and other custom fields when registering attendees.

    Currently, the input fields allows us to update name, phone number, email address.
    However, Agents would need some customizable fields that they might possibly need to access during data entry. Example would be updating the current address, match profiles, tags, or adding trackers.

    18 votes
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    2 comments  ·  Feedback  ·  Admin →
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  3. For Rex Pocket to have an offline version.

    For Rex Pocket to have an offline version so if the internet is not available you can still add contacts into the app for your open homes and it will update Rex once back online. This means no paper and pen needed or using another product to get by.

    3 votes
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    0 comments  ·  Other  ·  Admin →
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  4. Daily email for reminders for overdue tasks/scheduled sends for that day

    It would be great if an email could be sent every morning to the allocated user containing all of their individual overdue reminders/tasks/tracks. The email would ideally also include an overview of any scheduled sends for that day.

    1 vote
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    0 comments  ·  Reminders  ·  Admin →
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  5. Force Fully Available option

    It would be good to have an option to continue to market a property once a sale is agreed or to put a property back on the market if a sale is stalling.

    1 vote
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    0 comments  ·  Listings  ·  Admin →
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  6. Auto Communicate Open Homes to persons who have shown interest

    We would like to see EVENT (open homes) automatically communicated to contacts that have expressed interest in a vacant 'For Lease' property. This could also be applicable to For Sale events.

    1 vote
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    0 comments  ·  Listings  ·  Admin →
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  7. Feedback interest level

    Hello Team,

    Hope your all doing well. I notice when I have multiple feedback for the same property the individual feedback can have different interest levels. So if their interest goes from hot to cold I have to go back to old feedback and make sure it is consistent.

    Otherwise, owners ask why they have hot interest and cold interest.

    0 votes
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    1 comment  ·  Feedback  ·  Admin →
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  8. Set the open home qr code to add the buyer in as the appropriate/correct agents contact. Rather than selecting the wrong agents contact card

    It would be great if the qr code is generated to create and/or add the buyers contact card in as the listing agents contact card. We have multiple agents that use the qr code and have other agents contact card added which results in them not being able to access buyer info

    10 votes
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  9. attached ebrochure to email

    When sending an email if you would attach an ebrochure of either a single property or multiple properties similar to when you send a match profile to a customer.

    Example of this, when replying to a lead through email I can attach the ebrochure of the properties I require

    1 vote
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    0 comments  ·  Brochures  ·  Admin →
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  10. Permission notification

    Can users that are requesting permission to access a record, be notified either by email or within Rex once permission has been granted? This will save a lot of time in checking.

    1 vote
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  11. Commercial automated match profile & default mailing list

    Commercial automated buyer/lessee match profile adding the match profile, property requirements based on the enquiry property, adding to default mailing lists.

    4 votes
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    0 comments  ·  Contacts  ·  Admin →
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  12. Automatic Trigger that will send birthday/anniversary emails to contacts

    As of the moment, the only option is to manually add a reminder to send a birthday email to contacts on their birthday. Hopefully, moving forward, you can set this up to automatically send on the trigger date, i.e., a birthday or house anniversary day.

    1 vote
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  13. Customisation of invoices

    Can you please allow for customisation of invoices similar to what is able to be done with letter templates, email templates etc? I would like to be able to adjust features on the invoice such as all the lower case letters in the custom invoice etc. Also, I'd like to be able to create template invoices for different needs. Thanks.

    1 vote
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  14. Make cancelled appointments more visible

    When you cancel an appointment in the diary, it shows as the attached image with a strike line through it however if you were in the appointments tab on a property or person it still looks like the appointment is still there and shows very visible.

    Is there anyway that this can be striked out (like the calendar view) so that it is visible and clear to all users?

    Its so frustrating when you are updating a seller on the phone and you have to go from one tab to another to check the status of viewings!
    You have to…

    3 votes
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  15. Better contact grouping

    We need to be able to categories contact in more than just company and person.

    We should be able to have separate lists/ groups for:
    Tenants
    Vendors
    Past Owners
    Past Tenants
    Solicitors
    etc

    or have the capability to create groups ourselves. It's not enough to just assign to a user when enquiries online get placed into the contacts with our important contact etc

    2 votes
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    0 comments  ·  Contacts  ·  Admin →
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  16. Send match alerts and new listing alerts from the Listing Owner and not the Record Owner

    We would like the ability to send match alerts/new listing alerts to contacts from the 'Listing owner' and not from the 'Record owner'.
    The listing owner is going to be the person building the relationships with the potential buyers e.g. it could be just the office junior who took the buyer enquiry and therefore the record owner is them rather than the Sales Negotiator. Therefore, the listing alert should go from the Sales Negotiator/listing owner.

    4 votes
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  17. When offer accepted, make that buyers match profile inactive

    It would be helpful to automatically mark a buyer as 'inactive' in the match profile once an offer has been accepted from them. E.g. when we change the status of the offer to 'accepted' in the legal tab of the Listing, this then marks that buyers match profile as inactive, so they don't get sent matches for future properties we list.

    1 vote
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  18. Update the Sales Progression Dashboard so that is shows all Sales proceeding and not just sales in chains

    It is currently hard to get an overview of all sales that are progressing, as the sales progression dashboard only shows 'chains'. It would be most useful if all sales progressing could be added to this dashboard and show completed milestones and the next milestone that needs chasing.

    5 votes
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    0 comments  ·  Dashboard  ·  Admin →
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  19. pre val letter

    i see we have a post val letter ,why not a letter to send to the seller once the val is booked?

    1 vote
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    0 comments  ·  Merge  ·  Admin →
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  20. Have lead enquiry and OFI attendance flow into Vendor Reports stats without being approved for reporting

    The vendor report currently only adds leads that have been processed and provide feedback on the front page of the vendor report.
    All leads and OFI attendance should be counted as an enquiry and should be reported at the high level. Its useful data to discuss with vendors particularly if enquiry isn't translating to offers or price feedback

    3 votes
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    0 comments  ·  Reporting  ·  Admin →
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