Feature Requests
Welcome Rex Users!
Let us know what you really want out of the system you use in your businesses every day!
Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)
How it works:
- You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
- You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
- If you have voted on an item that is then implemented, you will get those votes back to use again.
Remember – no request is too small :)
Happy voting!
1493 results found
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Open Home Feedback
When we add Open Home Feedback to a contact, it does not appear in the Contact Stream, it's in a separate tab.
This means we are going to a separate location to add the feedback but it's not easily visible when we are in the contact again.
It would be beneficial if the feedback copied into the stream.
2 votes -
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1 vote -
Zapier - more triggers and actions
With AI Agents becoming more useful in Zapier, it would be great to have more REX Triggers and Actions available to use in Zapier as the possibilities would expand exponentially.
Eg. Action: Update existing contact - this would allow us to clean our REX contact database using AI
Action: Change Property Owner Status - eg. Current Owner to Past Owner13 votes -
Custom Font Integration to Brochure Editor
We want to be able to make our Rex brochures as on-brand as possible. We aren't able to do this without adding our company font to the Rex brochure builder! This should be something we can customise.
3 votes -
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1 vote -
Add a source field to appraisals that feeds to reports.
Add a source field to appraisals that feeds to reports.ie. Source may be referral, Open house, Past client, social media, mailout, DL dropper etc. This would then give agents & offices the ability to see which sources are the most prevalent to add resources to.
3 votes -
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1 vote -
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1 vote -
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1 vote -
Lead Auto Response - Add Text Message Follow Up (As Well As Email Response)
The idea of this feature would be to insure the person enquiring knows they've received an auto response email regarding the property they've enquired about. A large number of people are missing the auto-responses as the email is sitting in their junk/spam/other folders. This in some cases as caused frustration that they never heard back.
Idea being that the auto response goes out so does a text with something similar to the below response via text/.
Example of text could be a simple as " Hi Thank You, for your enquiry on X property we've sent you though some key…
3 votes -
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1 vote -
Action follow ups directly from the all open home attendees list view.
Auction Campiagn/ Open Home Follow-Up Efficiency
Currently, when reviewing warm/hot contacts, it’s not easy to action follow ups directly from the list view.
Challenges:
You can’t make a call straight from the warm/hot contact list view.
After making a call, updating notes requires opening the individual contact record or specific open home, which adds extra steps and slows things down.
Proposed Improvements:
Allow calls to be made directly from the warm/hot contact list view. (for each contact)
Enable adding/updating notes from the same screen immediately after the call. (for each contact)
This would significantly streamline follow-ups particurly when running an…
1 vote -
lead emails
We have a centralised admin centre that deals with incoming leads, so we want to allocate an admin user as 'agent 2' and have them receive the lead email as well as 'agent 1'. We can't put the admin as 'agent 1' as otherwise it would cause an issue with the website feed. Please can you make it possible for the lead emails to be sent to both 'agent 1' and 'agent 2'
10 votes -
Appointment Locations defaulting to current listing
If you are trying to book in an inspection appointment in Pocket, when you try to attach the listing to the appointment, if there are multiple listings (sales, rentals) of the same property in the past, the current listing does not default to the top of the search. Can we please implement this as appointments will be booked on current listings as default.
It shows in Rex online when you book but not in pocket as it only shows around 5/6 options in the list.3 votes -
Appointment Locations defaulting to current listing
If you are trying to book in an inspection appointment in Pocket, when you try to attach the listing to the appointment, if there are multiple listings (sales, rentals) of the same property in the past, the current listing does not default to the top of the search. Can we please implement this as appointments will be booked on current listings as default.
It shows in Rex online when you book but not in pocket as it only shows around 5/6 options in the list.3 votes -
Map view for propeties
Currently can only view properties in list or thumbnail view. Add in an option for map view allowing users to view all properties in a map. This will allow users to see what properties they currently have in the system along with looking at target suburbs and what areas might be lacking properties/ contacts in. Allow users to target specific areas, great for prospecting. This would be a live view mode that automatically populates the pins on a map of properties in the system.
3 votes -
Property Sorting Bug
It seems that properties are sorted twice when sorting by address: successfully grouping by street, and then street number.
There is a bug with properties such as 5A Example Street - with the sorting algorithm treating these length 2 strings like they are to be sorted after the 50's for example.
It'd be great if the sorting method treated these like unit numbers to avoid putting them late in the lists.
This will help for ordering of physical marketing items and exporting.
1 vote -
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1 vote -
Viewing Cancellation
Click on a viewing in the diary, then select “Actions” → “Cancel Appointment” and add a cancellation reason, it could automatically trigger an email to both the vendor and the viewer, notifying them of the cancellation. Similar to when booking a viewing. It would be great if this is possible, rather than doing everything manually.
3 votes -
Owner’s Name on Appraisal List
When searching properties >> all appraisals, it would be helpful to have the option to display the homeowner’s name on that main screen, rather than needing to click into each individual property. It would also be great to have a quick option to add a note directly to the contact (rather than just to the property), to make updating information more efficient.
5 votes
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