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Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

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  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
  • You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

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1428 results found

  1. Pocket opens

    New pocket opens it terrible! There is no predictive Buyer feature. It would be easier to put it in through Rex. I had to use notes today as I couldn’t ask the same people for the same details half an hour apart and regular clients shouldn’t have to give us their details when we know their names. Please fix before next week or I will have to go back to pen and paper or home pass. I will now be cleaning up duplicated data for the next hour..

    34 votes
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    7 comments  ·  Other  ·  Admin →
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  2. Would love to be able to "live chat" the helpdesk

    To have help "at the ready" when I have a question (currently cannot find a phone number for the helpdesk and emails take too long).

    4 votes
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    0 comments  ·  Other  ·  Admin →
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  3. Link an email to multiple properties

    When an email is sent to a buyer making enquiries, and we are sending them details about multiple properties, which does occur often, you can only select Regarding 1 property or listing. We need to be able to link the email to the various listings, otherwise we have to duplicate or copy and paste the enquiry into notes (email), sometimes double and triple handling. You then don't have the recipient response details showing whether they've opened the email or clicked links etc. Rex support advises that currently there is no way to attach to multiple properties? I think many agents…

    3 votes
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    0 comments  ·  Emails  ·  Admin →
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  4. Sending Brochures to 'Reverse Match' Contacts

    It think it would be really helpful to be able to have the brochures (not the link) sent in an email to contacts who are selected in a "Reverse Match" situation for a listing.
    We can then use this when we just list a property and send it to our database, if there is a new price change or if the property goes from one sale method to another (private treaty to auction for example).

    I'd like to see an option in the "template" that says something along the lines of "Property Brochure" or whatever, so when it is chosen…

    4 votes
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    0 comments  ·  Brochures  ·  Admin →
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  5. Property listing status: Off Market

    Can you please add a property status of "Off Market". Off market sales are becoming more common in the industry and we need a way to differentiate these listings on our website (i.e. not include them in currently For Sale listings). Note that Off Market listings are the same as For Sale, just a different flag or status. They are not withdrawn - they are for sale. Most other software has it under the Status property, along with For Sale, Withdrawn, Sold, etc.

    4 votes
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    0 comments  ·  Listings  ·  Admin →
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  6. Pocket add Lead with simple process

    There needs to be a simple process for when a buyer calls an agents mobile direct for adding this to the Leads for Stepthrough. When on the go this process needs to be much smoother and quicker.

    1 vote
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    0 comments  ·  Leads  ·  Admin →
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  7. Share contact/call Info from my phone to Pocket app

    A feature in Pocket that would allow me to share a recent caller (ie: their phone number) who was not previously in my database with Pocket.

    This would then send the new callers phone number to Pocket and it would prompt me to create a new contact.

    Alternatively, a method to add the name and phone number from my phone directly from my phone into Pocket.

    10 votes
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    1 comment  ·  Contacts  ·  Admin →
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  8. Leads and vendor reports not matching

    Currently the leads come in and sit waiting to be processed. Once this has been processed against the person and listing, currently the system does not recognise this as an enquiry. You then have to enter the details again under the contacts enquiry tab. If you do not do this, the vendor report does not recognise there has been an enquiry. This is double handling and taking up precious time.

    It would be more efficient for the system to see a lead as an enquiry (as this is technically what they are) That way you don't have to do the…

    12 votes
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    2 comments  ·  Leads  ·  Admin →
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  9. Vendor Reports

    it would be helpful when doing a vendor report and you download it to email, is there a way of clicking on the to button to automatically bring the vendor details up.
    As you can when you are on the property and and go to merge send email you can click on the button next to the to box and gives you the vendors details so can't this be done when you go into vendor report to save typing in the vendors name. thanks

    1 vote
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    0 comments  ·  Admin →
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  10. Export contact details to PDF file

    Could you please look at creating this option please?
    When you choose feedback tab and all the people who came through the property (view list of contacts attached to feedback) - when you click all the contacts I would like to see the option of creating PDF file on this. If so it would be so easier to keep on track on people instead of exporting on Excel file.

    Hope we can see some improvement on this.

    1 vote
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  11. Automatically add contact from a website form

    When people fill out an online form on our website, their details go straight into Rex (automatically).

    2 votes
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    0 comments  ·  Contacts  ·  Admin →
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  12. Add a task without assigning it to a specific contact or property

    Without having to specify a specific person or property to attach to a reminder, admins and agents can then use reminders like a checklist for themselves, prompting the agents to use this rather than their own diaries or other external programs for their other tasks.

    8 votes
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    0 comments  ·  Reminders  ·  Admin →
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  13. e-brochure link to say SOLD

    Be able to generate an e-brochure link that mentions SOLD and the sold price.

    This would be a wonderful tool to email to people after a property has sold.

    4 votes
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    0 comments  ·  Brochures  ·  Admin →
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  14. Add option to select type of method used for follow-up feedback

    When adding follow-up feedback there should be a drop-down box with the method used to contact the client (e.g. phone call, email, etc.) so it can be added to the vendor report.

    For example, if I call 5 OFI attendees and add their feedback, I would like those 5 calls to be added to the tally in the 'agent activity' section of the vendor report. At the moment these calls are not tallying up so it appears to a vendor that we are not making many calls relating to the property.

    The only way to work around this at the…

    4 votes
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    0 comments  ·  Feedback  ·  Admin →
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  15. 1 vote
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    1 comment  ·  Admin →
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  16. Remove a user's access from certain categorised listings.

    Remove access of a user from sales listings but that user will still have access to rental listings.

    1 vote
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  17. Sending Newsletters from Multiple Agents

    It would be great to be able to send newsletters once but from multiple agents rather than having to duplicate to get the template personalised. Very time consuming especially for offices with more than a few agents.
    Thanks guys

    1 vote
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  18. Extra stats field in rental appraisal

    Have more than one line available for adding stats to a rental appraisal. Sometimes you might want to quote both 3 and 4 bedroom houses. Or give stats for two neighbouring suburbs.

    3 votes
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  19. Ability to print a bank upload summary

    It would be good if we could print what transactions are in a "Bank Upload Summary" or ABA file. Currently there is only the ability to view the upload id, the contact, the amount, the created date and the transaction id over two different screens.

    When you have a second person processing the payments in the bank they can't see what they are paying, what bank account numbers the payments are going to etc.

    Currently the only way around it is to either print the ABA file which is not ideal OR print the days cashbook payments which gives you…

    1 vote
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    0 comments  ·  Trust Accounting  ·  Admin →
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  20. Rotate Listing Photos Button

    Photos uploaded upside down or flipped should be rotatable within Rex and not externally. A simple button like all photo viewing applications should be added to correct rotated images.

    3 votes
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