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Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

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  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
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  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

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1298 results found

  1. Listing Authority: Tender for NZ

    Have the Listing Authority of Tender available in the drop down for NZ users. We are having more sales of this nature and there need to add that it is for Sale by Tender and the date and time the Tender closes. Other CRMs such as VaultRE cater for this authority type.

    1 vote
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    0 comments  ·  Listings  ·  Admin →
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  2. Create a Simple Prospecting Call List on Pocket App

    Create a prospecting section on the pocket app where you can generate a quick customisable call list while on the go. Have the 'actions' as icons on the contact profile to avoid loading multiple new pages and navigating away from the main prospecting list. The goal is to have an efficient way to communicate with our database contacts in the palm of our hands (simple - user-friendly design).

    Prospecting Call List Examples:

    • All Appraisals
      (Default sort: newest to oldest)

    • OFI Attendees Home Owners (Contacts that have recently visited an open home and have a property attached to their contact card)…

    6 votes
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  3. Allow lead drop & primary email address field to be sent to portals like Domain, currently it only allows for one to go through there.

    Please allow a lead drop and primary email address field to be sent to Domain!!! Why is it that this works for REA and not Domain? Domain have gone to the effort of doing all they can on their end, however Rex keeps reverting the two emails in Domain back to one. I believe this has been an ongoing issue for years, and for that, we are frustrated with the service provided by Rex. In addition to this, I have tried for days to get in contact with Rex Support on this matter, however no one has bothered to contact…

    1 vote
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    0 comments  ·  Other  ·  Admin →
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  4. Update for UK market - agency types

    Update System for UK market - include relevant agency types
    Under the Property Listing page à Key Details à Listing details à Authority (screenshot attached).

    Current options under authority are: Sole, Multi, Auction, Sale by Tender. They appear to be the terms that you would use in Australia.

    Idea is to edit for UK market to the 5 types of agencies that we use i.e. Sole Agency; Sole Selling; Multiple Agency; Joint Sole Agency; Joint Sole Selling.

    I tried to edit on my side, but the functionality is blocked (screenshot attached).

    1 vote
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  5. I need to be able to show Outgoings PCM + GST or including GST

    We need to be able to show Outgoings as PCM + GST or inc GST

    1 vote
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  6. Auction date on e-brochure should just show auction start time, not end time

    Auction date on e-brochure should just show auction start time only.

    It currently shows an end time which is 1 hour away, yet we don't have an option to put an end time for the auction in the events tab.

    One hour is too long, the auction starts on the dot - the scheduled time should only be shown.

    3 votes
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    0 comments  ·  Brochures  ·  Admin →
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  7. Snooze leads

    Sometimes there can be a long delay from marketing a property to when viewings can start, and leaving the Leads incomplete can mean you're sometimes less aware of new enquiries coming in / just haven't got round to checking the whole list to see if they've been chased.

    Leads are a clear indication of pending viewings, so rather than setting a reminder for the dashboard which can sometimes get lost in the masses, it would be great if we can snooze leads for a number of days or a set date as an easy indication of potential viewings to chase

    1 vote
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    0 comments  ·  Leads  ·  Admin →
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  8. Could we add the option to include an "Introducer" in the Commission Estimate section?

    We take on quite a lot of business from Introducers, so this would help keep track of that, and would also help us to track just how much commission the company itself is taking away from deals after introducers have been paid.

    2 votes
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    1 comment  ·  Commissions  ·  Admin →
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  9. Vendor Report - Improvements

    Include additional information into the report for a full overview of the campain for the Vendor:
    1. Leads should be noted as enquiries on the property
    2. Open house dates conducted so far
    3. Ability to add in VPA to show marketing campaign so far

    3 votes
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  10. To be able to enter "areas" as opposed to an actual suburb

    Can we please be able to click on a location such as north, south, east or went in the Suburbs field rather than only having the option to select a specific suburb. This is for the purpose of marketing, because the suburb cannot be overided and removed from marketing. We sell rent rolls and real estate businesses, so we need an area rather then a specific suburb for the purpose of marketing.

    3 votes
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  11. Calendar name shouldn't need to be set and should be automatically set to the calendar owner

    Why does a calendar need a name? Can it be automatically set to the calendar owner’s name? It's not possible to edit another one of my staff member's calendar's name from my own account which has admin privileges. I expect my staff member's calendars to just be their name (not some user-inputted name). As the user input name was wrong, I had to update this by logging manually into each account that owned the calendar. I think this is a really bad experience. I expect the calendar name to always just be the same name as the calendar owner. Otherwise…

    1 vote
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  12. Calendar name shouldn't need to be set and should be automatically set to the calendar owner

    Why does a calendar need a name? Can it be automatically set to the calendar owner’s name? It's not possible to edit another one of my staff member's calendar's name from my own account which has admin privileges. I expect my staff member's calendars to just be their name (not some user-inputted name). As the user input name was wrong, I had to update this by logging manually into each account that owned the calendar. I think this is a really bad experience. I expect the calendar name to always just be the same name as the calendar owner. Otherwise…

    1 vote
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    0 comments  ·  Calendar  ·  Admin →
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  13. Have the "Other User is looking at this record" banner added to Leads so 2 agents don't deal try to deal with teh lead at the same time

    It would be useful to have the banner that states another user is looking at the record on Leads screens to avoid multiple users trying to claim teh lead at teh same time.

    1 vote
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  14. Contact Filter: Filter contacts by reminders option

    I am finding that a lot of contacts are being lost because the next reminder has not been set. It would be very useful to have a filter that shows which contacts don't have a pending reminder so you can ensure that no contacts have been missed.

    3 votes
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  15. Add more distance between 'Cancel' and 'Save' buttons (ON EVERYTHING)

    These buttons are so close to one another, and the amount of times I've accidentally clicked cancel, especially when writing a long note, saving a record change or even feedback. Just move them apart, or put save on the right, and cancel on the left. Cheers!!

    3 votes
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  16. Make agent ledgers inactive

    We need the ability to make an agent ledger inactive. It looks like this would be an easy add as there is already the status column that the only option is active. We need to have the option to make them inactive as well so they are not in our main list.

    3 votes
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  17. Reports sorted by Suburb

    Would be good to have reports that are sorted by suburb. For example, the unpaid invoices list, the trial balance report etc.

    1 vote
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  18. notes agenda

    No NOTE appears on the Pocket Agenda if an SMS is sent via Rex.
    It only appears if sent via phone.
    It appears in Stream as SMS.
    So some open home attendees on the agenda say they've received an SMS and some don't (depending on the method of sending).
    If I put them into Pocket I would send from phone, but if my assistant puts them into Pocket then we don't want the SMS to go from her phone as I cannot track this.
    The SMS should appear as a Note.

    1 vote
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  19. Open house contact entry

    Is there any reason why a person attending an open house with someone else cannot be added as a related contact at the point of entry in Pocket rather than just as an additional name on the primary contact which is clearly creating bad data?

    3 votes
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    1 comment  ·  Contacts  ·  Admin →
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  20. Our main thing is that we don’t know if the auto response was received because it says auto-response sent but when I sent it to myself it di

    requesting a feature to CC the agent into a properties Auto-response in the leads section. I have set up auto-response for properties and some of them don't reach the clients. If we were able to CC the agent in, we can ensure that the potential buyer/tenant has all the information they need. And if it didn't come through, we won't miss out on any potential client.

    3 votes
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