Could you create a report (list) that would list contacts that have inspected properties (not just one but all properties or a select few) for a date range. Example, looking at buyer numbers for the week and agents follow up for that inspection. This would allow us to go through all the buyers for the week and call, sms or clean up the data for them.

this would help identify people that slip through the cracks. its pretty important.

When running a pre-launch or "off market" campaign, it would be convenient to enable the addition of open times to appear at a later date on the listing when it is published. i.e. it appears on our website, the property is pushed out to our database, but the event open times dont display for 1 - 2 weeks etc. This would enable us to encourage VIP inspections, rather than potential buyers waiting to come to the opens.

Do not contact, when we mark a property or person as Do not contact, can it please not include the property in a letter merge. Also, when certain people sell properties, they should not be included in the letter merge under the property when they are tagged as "past owner"

Being able to print both commission fees & marketing schedule on one document that has 'invoice' instead of 'statement' and also a reference as to what the payments are because at the moment it is only invoice numbers which does not explain anything or show what is commission/marketing. If I want the above to work I need to print out a separate commission invoice and marketing schedule and that is time consuming especially on very busy days. Thank you! :)

It would be good for open homes in pocket to let you know who has already been sent documents for a property in the list of attendees. Homepass already has this feature, it just says ‘docs sent’ next to the persons name. It would also be good to have a separate documents section just for documents that can be sent from an open home in pocket. This way personal documents for a listing (agency agreement, rates notices, id documents, etc) can’t be accidentally selected at an open home from the list of documents attached to the listing.

When you are sending an email to a contract in pocket and choose an templet it would be good to be able to modify the email templet for that client at the time so you can personalise it. Much like you can in REX. You load the email template then instead of just previewing it you can edit on the fly and then send.

Every call from pocket app, after putting in your phone call notes there should be a option (Tick box) to go straight into feedback for Rex

At the moment you need copy your notes then go out of the phone call notes after saving your notes and then go into feedback tab and pasted what you said in there again. VERY SLOW.

We would like a little tick box saying “Addnote to feedback” makes it much faster and efficient

Sending newsletters from the assigned agent instead of one person. This gives the agent the chance to respond to the feedback. How it is at the moment it would take hours and over 15 newsletters a week to create a newsletter from each individual agent.

It would be handy if we could have our brochures in price order rather than the current created dated to enable to export a mass brochure in price order

New side bar should show listing owners noted whether a lease or sale. Example the person is the owner, listing owner and purchaser. This is very confusing - the listing owner was for a rental but does not say

I don't understand how a system that allows for so much customisation doesn't allow for a vendor report to be customised?
I would love the option to edit the general layout and aesthetics of the report to suit my personal preference.

The use of spacing and positioning causes a lot of wasted area and paper when printing off.

The ability to edit would make the vendor reports individual for all offices.

When searching a listing, it would be great to be able to see the listing price in the drop down preview instead of clicking into it.

Would be great to be able to change a task assignee with a track template to listing agent so phone calls for example can be assigned by admin staff as per office policy. Ie when i change a property to a listing and want my to remind my salesman to call the client in a weeks time as part of a set track i should be able to select listing agent rather than have to have a separate track template for each agent or manually edit the track as i would currently be required to do.

Would be nice to have a time field when adding a new appraisal which then syncs to your Ourlook calendar and also sends an invite to the Vendor with a message along the lines of "look forward to seeing you".

When bulk sms is sent from pocket by REX. The SMS is not considered under the snap shot of SMS agent activity in vendor report.

have more details or allow editing on vendor reports i.e. contracts/ offers and only enquiries - not just feedback