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Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

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42 results found

  1. Linking surburbs in the match profile into areas

    I'm sure in other areas of NZ it must be just as much time wasting as it is in Christchurch to list all the suburbs each time you set up a match for properties. Could there be a way of making our own areas or REX could set them up, for example, East and West of Christchurch as some people don't want to live on the East due to Earthquake damage or some people not caring where they live in the city, it is a lot of suburbs to list each time you are setting up a match. Creating a…

    56 votes
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  2. Auto cleaning/removing clients who have terminated a buyer match from appearing in reverse searches

    Currently when a buyer terminates from receiving property brochures in REX they will still appear as a profile match when reverse matching against a property. There is no indication in this search that the buyer has terminated from receiving these alerts either in REX or the exported CSV file.

    I am suggesting either the clients who terminate their searches be removed from appearing in these searches or be indicated on the report as having terminated their match profile.

    This will allow the agent to either have a clean list of active buyers or be able to contact said client and…

    33 votes
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  3. Individual Agent Buyer Match Landing Page For New & Existing Contacts

    Give prospects the opportunity to add themselves with an active buyer match to our CRM.

    Each agent/ account holder in our office account can generate a URL code that they can add to newsletter broadcasts, by having the URL we can create QR codes for print marketing and open homes.

    Essentially, whatever way we get prospects to scan or click the link. They end up on our individual URL/ landing page which has my unique indentifier, they can add themselves as a contact first if required. They can then input their own buying requirements into our system ensuring it is…

    30 votes
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    Jamie, thanks for taking the time to share this feedback. Enhancing the buyer experience is definitely on our radar and we really appreciate the great way in which you’ve summarised the problems you’re looking to solve.

  4. Suburb Groups for buyer match profiles

    Rather than adding individual suburbs or postcodes each time you add a buyer match profile, have the ability to add a group ie Wester Suburbs which could be customisable.

    28 votes
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  5. Match Profiles - Ability to select to come from different agents (not only contact owner)

    We suggest to be able to create match profiles allocated for each agent/ different agents, so that when “Agent A” creates a match profile for that contact an email will come from “Agent A” rather than the “Agent B” who is the “owner” of that contact as buyers come through and speak to many agents and not only the one person.

    We want to avoid having once person set up in REX with 4 different agents. but our agents able to create a match profile for that person (even if they don't "own" that contact/person.

    25 votes
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  6. A notes section in buyer match report ( that doesn't affect the match criteria and what it pulls up)

    So basically we need to put in as little details as possible to bring up the property match however I would still like to see an area that we can add things like, side access, solar panels. renovators delight, min block size etc.

    20 votes
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  7. Date to be put next to buyer match

    We would like a date added with buyer matches, so that we know how long they have been added and if they are out of date.

    16 votes
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  8. Ability to add/CC multiple contacts into a match profile email.

    When producing a list of match profile result, we are able to email flagged properties to the contact. However it would be helpful if to that email we could also add another contact into the email. This means that for example a contact will be sent this list, but someone who is involved or needs to see this as well could be cc'd into the one email.

    14 votes
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  9. Ability to change header text colour for Match Emails

    Because a number of agencies have a white box around their Logo, they change the header colour to white. This makes the text in a match email unable to be read. Is it possible to add in the ability to manually change the colour, or, have it automatically change to black if the header is set to white?

    13 votes
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    We loved your suggestion just as much as everyone else did, and so we’ve moved it into the development backlog. We can’t give you an ETA at this time – but we thought we’d let you know it’s in the pipeline. Thanks again for the wonderful suggestion – keep them coming!

  10. Manual Match Delivery Notification

    It is great that we now receive delivery and open confirmation for the automatic email notifications. This feature doesn't seem to work when you send a Manual Match. It would be great to also know that these emails are being delivered and opened.

    13 votes
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  11. REX - Add Reverse match menu item - to automatically filter by active campaign option ( excludes unsubscribed email/sms campaigns )

    When you perform a reverse match, it brings up everyone with a 'match profile'. However, it does not exclude people that have unsubscribed from sms/emails.

    We're seeing occurrences where buyers are getting annoyed because they have unsubscribed from communication, but still have an active match profile in the system.

    This issue is compounded by the size of database/contacts that have an active match profile but have unsubscribed from email/sms communication. There is no way to see that in the reverse match list either without filtering further.

    I see one of three possibilities.
    1. The reverse list has an additional column…

    10 votes
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  12. Free form text box on Match profile tab.

    A free form text box for comments relating to buyers intricate criteria for future reference. Eg - "Looking for walking distance to bus stop on".. or, "Would look house with a pool or room for a pool", Or, "definitely does not want a pool"

    10 votes
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  13. Match Alert Engagement Statistics

    It would be great to be able to see/track the engagement / results of match alerts (new listings etc). We are able to view the subscriber activity for newsletters however not for match alerts.
    It would assist in accurately targeting buyers / showing our sellers who is engaging with their property.

    10 votes
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  14. MATCH PROFILE LOCATION - SET WITHIN 30KM OF TOWN ETC.

    It would be great if when you are setting a location for a match profile, that you could select a town and 30km around that town. For example, we have a lot of clients that want Warrnambool or close to - so I could select Warrnambool or within 20km of Warrnambool.

    7 votes
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  15. Default for buyers requirements email & sms

    the buyer match regarding notifying them via email or sms could be set at a default. I am finding that i am spending alot of time clicking match and then having to turn on notifications etc by time frame day expiry etc...

    7 votes
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  16. Match Profile Campaigns & Multi Office Locations

    For multi office locations, we would love to have the match alert campaign email come from the office location of the listing, rather than the owner of the "contact".

    5 votes
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  17. Ability To 'Sort' Match Profile Search Results

    When doing a match profile it would be great if we could sort those search results by " Price Lowest to Highest (and vice versa)" and also "Newest to Oldest (and vice versa)". This would help our agents to sort through listings easier and would also align with how listings can be sorted through on online real-estate platforms.

    4 votes
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  18. Bulk change match profile expiry date

    Give the ability to bulk update match profiles expiry dates instead of having to do it individually.

    4 votes
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  19. have an updated date on the match feature so we can see when the match was created as people circumstances can change

    have an "updated" date on the match feature so we can see when the match was created as people circumstances can change

    4 votes
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  20. Match Profiles - Ability to pick an office location

    When setting up a match profile for business's that have multiple office locations it would be handy to simply check a box for any listings meeting their criteria from a particular office location to be sent to them rather then having to select all the suburbs within that town/city.

    4 votes
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