Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

How it works:

  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
  • You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

Happy voting!

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  1. Ability to add/CC multiple contacts into a match profile email.

    When producing a list of match profile result, we are able to email flagged properties to the contact. However it would be helpful if to that email we could also add another contact into the email. This means that for example a contact will be sent this list, but someone who is involved or needs to see this as well could be cc'd into the one email.

    3 votes
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    0 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  2. Ability To 'Sort' Match Profile Search Results

    When doing a match profile it would be great if we could sort those search results by " Price Lowest to Highest (and vice versa)" and also "Newest to Oldest (and vice versa)". This would help our agents to sort through listings easier and would also align with how listings can be sorted through on online real-estate platforms.

    3 votes
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    0 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  3. Match profiles - allow selection of listings that get emailed via Pocket

    Currently if you create a match profile for a contact in Pocket and process the match, you can only email all listings in the search results. Would be good if you could select which listings you can email through Pocket as sometimes we dont want to send every one of those listings in the match results.

    2 votes
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    0 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  4. Individual Agent Buyer Match Landing Page For New & Existing Contacts

    Give prospects the opportunity to add themselves with an active buyer match to our CRM.

    Each agent/ account holder in our office account can generate a URL code that they can add to newsletter broadcasts, by having the URL we can create QR codes for print marketing and open homes.

    Essentially, whatever way we get prospects to scan or click the link. They end up on our individual URL/ landing page which has my unique indentifier, they can add themselves as a contact first if required. They can then input their own buying requirements into our system ensuring it is…

    22 votes
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    0 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  5. MATCH PROFILE LOCATION - SET WITHIN 30KM OF TOWN ETC.

    It would be great if when you are setting a location for a match profile, that you could select a town and 30km around that town. For example, we have a lot of clients that want Warrnambool or close to - so I could select Warrnambool or within 20km of Warrnambool.

    4 votes
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    1 comment  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add CC section when emailing a match profile to a Client

    Hello, at present we can only send a match profile report directly to one person and not able to add a CC in. Could we please request this be looked into as this would be of great use to our office.

    1 vote
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    0 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  7. Suburb Groups for buyer match profiles

    Rather than adding individual suburbs or postcodes each time you add a buyer match profile, have the ability to add a group ie Wester Suburbs which could be customisable.

    6 votes
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    0 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  8. Match Profile - Radius location

    Match Profile - Radius location (adjustable distance) with pin drop rather than having to enter a specific suburb or postcode.

    1 vote
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    0 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  9. When activepipe adds match status in REX, add something to the feed to make it more visible

    When activepipe adds match status in REX, add something to the feed to make it more visible because the customer is making these changes and the agent may not be aware of it unless they are manually checking the match tab. Adding something into the stream will make it clearly visible

    2 votes
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    0 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  10. Auto assigning a match profile from Leads & ofi/inspection contacts

    It would be amazing for REX to be able to auto populate a buyer match profile on to a contact when it is inputted into the system from a LEAD & OFI/Private Inspection. It should populate from the property that the buyer enquired on or inspects within $50k either side.

    Other CRM systems do this and it is amazing for matching buyers quickly and saves time with the agents having to manually put a match profile on to each contact. This is a must have ASAP for agents using the system efficiently and being able to confidently tell an owner…

    23 votes
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    3 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  11. Sold Alert - Automatic updates

    When a property is marked as sold, send an automatic update to contacts that match to the property to notify that the property has been sold.

    4 votes
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    0 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  12. Copy and Paste suburb tags into match profiles for speedy data entry

    Like many of you, we spend a lot of time on data entry, entering contacts into REX and as part of that process we always generate a Match Profile for the contact.

    I'm sure other users have noticed there is quite a few clicks involved when entering suburbs into the Match Profiles. You must enter them one by one by typing and selecting the correct suburb from the drop down list and this action must be done separately for each suburb in each match profile for each contact.

    Since this data is often the same between contacts who are interested…

    1 vote
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    0 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  13. Date to be put next to buyer match

    We would like a date added with buyer matches, so that we know how long they have been added and if they are out of date.

    16 votes
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    2 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  14. Free form text box on Match profile tab.

    A free form text box for comments relating to buyers intricate criteria for future reference. Eg - "Looking for walking distance to bus stop on".. or, "Would look house with a pool or room for a pool", Or, "definitely does not want a pool"

    4 votes
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    0 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  15. Additional Category of Property Types

    Adding 'conjoined' or something similar to the property type. we have buyers who are looking for properties so they can house relatives next door without being in the same home. (ie. a home split into two, 2 apartments next to each other, house with separate flat)

    3 votes
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    0 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  16. Match Profile Campaigns & Multi Office Locations

    For multi office locations, we would love to have the match alert campaign email come from the office location of the listing, rather than the owner of the "contact".

    5 votes
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    0 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  17. have an updated date on the match feature so we can see when the match was created as people circumstances can change

    have an "updated" date on the match feature so we can see when the match was created as people circumstances can change

    4 votes
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    0 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  18. REX - Add Reverse match menu item - to automatically filter by active campaign option ( excludes unsubscribed email/sms campaigns )

    When you perform a reverse match, it brings up everyone with a 'match profile'. However, it does not exclude people that have unsubscribed from sms/emails.

    We're seeing occurrences where buyers are getting annoyed because they have unsubscribed from communication, but still have an active match profile in the system.

    This issue is compounded by the size of database/contacts that have an active match profile but have unsubscribed from email/sms communication. There is no way to see that in the reverse match list either without filtering further.

    I see one of three possibilities.
    1. The reverse list has an additional column…

    10 votes
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    0 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  19. Auto cleaning/removing clients who have terminated a buyer match from appearing in reverse searches

    Currently when a buyer terminates from receiving property brochures in REX they will still appear as a profile match when reverse matching against a property. There is no indication in this search that the buyer has terminated from receiving these alerts either in REX or the exported CSV file.

    I am suggesting either the clients who terminate their searches be removed from appearing in these searches or be indicated on the report as having terminated their match profile.

    This will allow the agent to either have a clean list of active buyers or be able to contact said client and…

    33 votes
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    1 comment  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  20. AUTO match profile that you can assign for a new OFI/contact. Why no GENERIC template to save then select for new buyers/contacts

    AUTO match profile that you can assign for a new OFI/contact. There should be a GENERIC template you can save then select for new buyers/contacts.

    The BEST way would be to have a match profile automatically applied to a OFI attendee or contact who came through a particular property. (You should be able to set what match profile this is on based on the property).

    3 votes
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