Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

How it works:

  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
  • You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

Happy voting!

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  1. Linking surburbs in the match profile into areas

    I'm sure in other areas of NZ it must be just as much time wasting as it is in Christchurch to list all the suburbs each time you set up a match for properties. Could there be a way of making our own areas or REX could set them up, for example, East and West of Christchurch as some people don't want to live on the East due to Earthquake damage or some people not caring where they live in the city, it is a lot of suburbs to list each time you are setting up a match. Creating a…

    56 votes
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    5 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  2. Auto cleaning/removing clients who have terminated a buyer match from appearing in reverse searches

    Currently when a buyer terminates from receiving property brochures in REX they will still appear as a profile match when reverse matching against a property. There is no indication in this search that the buyer has terminated from receiving these alerts either in REX or the exported CSV file.

    I am suggesting either the clients who terminate their searches be removed from appearing in these searches or be indicated on the report as having terminated their match profile.

    This will allow the agent to either have a clean list of active buyers or be able to contact said client and…

    33 votes
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    1 comment  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  3. Match Profiles - Ability to select to come from different agents (not only contact owner)

    We suggest to be able to create match profiles allocated for each agent/ different agents, so that when “Agent A” creates a match profile for that contact an email will come from “Agent A” rather than the “Agent B” who is the “owner” of that contact as buyers come through and speak to many agents and not only the one person.

    We want to avoid having once person set up in REX with 4 different agents. but our agents able to create a match profile for that person (even if they don't "own" that contact/person.

    24 votes
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    2 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  4. Individual Agent Buyer Match Landing Page For New & Existing Contacts

    Give prospects the opportunity to add themselves with an active buyer match to our CRM.

    Each agent/ account holder in our office account can generate a URL code that they can add to newsletter broadcasts, by having the URL we can create QR codes for print marketing and open homes.

    Essentially, whatever way we get prospects to scan or click the link. They end up on our individual URL/ landing page which has my unique indentifier, they can add themselves as a contact first if required. They can then input their own buying requirements into our system ensuring it is…

    23 votes
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    0 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  5. Auto assigning a match profile from Leads & ofi/inspection contacts

    It would be amazing for REX to be able to auto populate a buyer match profile on to a contact when it is inputted into the system from a LEAD & OFI/Private Inspection. It should populate from the property that the buyer enquired on or inspects within $50k either side.

    Other CRM systems do this and it is amazing for matching buyers quickly and saves time with the agents having to manually put a match profile on to each contact. This is a must have ASAP for agents using the system efficiently and being able to confidently tell an owner…

    23 votes
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    3 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  6. A notes section in buyer match report ( that doesn't affect the match criteria and what it pulls up)

    So basically we need to put in as little details as possible to bring up the property match however I would still like to see an area that we can add things like, side access, solar panels. renovators delight, min block size etc.

    20 votes
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    0 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  7. Suburb Groups for buyer match profiles

    Rather than adding individual suburbs or postcodes each time you add a buyer match profile, have the ability to add a group ie Wester Suburbs which could be customisable.

    18 votes
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    0 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  8. Date to be put next to buyer match

    We would like a date added with buyer matches, so that we know how long they have been added and if they are out of date.

    16 votes
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    2 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  9. Ability to add/CC multiple contacts into a match profile email.

    When producing a list of match profile result, we are able to email flagged properties to the contact. However it would be helpful if to that email we could also add another contact into the email. This means that for example a contact will be sent this list, but someone who is involved or needs to see this as well could be cc'd into the one email.

    14 votes
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    0 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ability to change header text colour for Match Emails

    Because a number of agencies have a white box around their Logo, they change the header colour to white. This makes the text in a match email unable to be read. Is it possible to add in the ability to manually change the colour, or, have it automatically change to black if the header is set to white?

    13 votes
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    2 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →

    We loved your suggestion just as much as everyone else did, and so we’ve moved it into the development backlog. We can’t give you an ETA at this time – but we thought we’d let you know it’s in the pipeline. Thanks again for the wonderful suggestion – keep them coming!

  11. Manual Match Delivery Notification

    It is great that we now receive delivery and open confirmation for the automatic email notifications. This feature doesn't seem to work when you send a Manual Match. It would be great to also know that these emails are being delivered and opened.

    13 votes
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    0 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  12. REX - Add Reverse match menu item - to automatically filter by active campaign option ( excludes unsubscribed email/sms campaigns )

    When you perform a reverse match, it brings up everyone with a 'match profile'. However, it does not exclude people that have unsubscribed from sms/emails.

    We're seeing occurrences where buyers are getting annoyed because they have unsubscribed from communication, but still have an active match profile in the system.

    This issue is compounded by the size of database/contacts that have an active match profile but have unsubscribed from email/sms communication. There is no way to see that in the reverse match list either without filtering further.

    I see one of three possibilities.
    1. The reverse list has an additional column…

    10 votes
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    0 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  13. Match Alert Engagement Statistics

    It would be great to be able to see/track the engagement / results of match alerts (new listings etc). We are able to view the subscriber activity for newsletters however not for match alerts.
    It would assist in accurately targeting buyers / showing our sellers who is engaging with their property.

    10 votes
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    2 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  14. Ability to mark Match Profiles as inactive

    Instead of deleting match profiles (so they don't show up in reverse matches) it would be great to have the ability to mark Match Profiles as inactive. This way we'll have a full history and record for that contact but they won't show up on reverse matches.

    8 votes
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    1 comment  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  15. Default for buyers requirements email & sms

    the buyer match regarding notifying them via email or sms could be set at a default. I am finding that i am spending alot of time clicking match and then having to turn on notifications etc by time frame day expiry etc...

    7 votes
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    1 comment  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  16. Easier to click properties in a match profile

    Currently when you email a list of properties to a buyer, the only way they can see the e-brochure of an individual property is to click "read more"
    It would be good if the buyer could also click the main photo and/or the address to get through to the e-brochure. I've had more than a few buyers not understand that they need to click "read more"

    7 votes
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    1 comment  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  17. Match Profile Campaigns & Multi Office Locations

    For multi office locations, we would love to have the match alert campaign email come from the office location of the listing, rather than the owner of the "contact".

    5 votes
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    0 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  18. Bulk change match profile expiry date

    Give the ability to bulk update match profiles expiry dates instead of having to do it individually.

    4 votes
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    0 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  19. Match Profiles - Ability to pick an office location

    When setting up a match profile for business's that have multiple office locations it would be handy to simply check a box for any listings meeting their criteria from a particular office location to be sent to them rather then having to select all the suburbs within that town/city.

    4 votes
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    1 comment  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  20. Sold Alert - Automatic updates

    When a property is marked as sold, send an automatic update to contacts that match to the property to notify that the property has been sold.

    4 votes
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    0 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
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