Feature Requests
Welcome Rex Users!
Let us know what you really want out of the system you use in your businesses every day!
Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)
How it works:
- You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
- You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
- If you have voted on an item that is then implemented, you will get those votes back to use again.
Remember – no request is too small :)
Happy voting!
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Suburb Groups for buyer match profiles
Rather than adding individual suburbs or postcodes each time you add a buyer match profile, have the ability to add a group ie Wester Suburbs which could be customisable.
3 votes -
Match Profile - Radius location
Match Profile - Radius location (adjustable distance) with pin drop rather than having to enter a specific suburb or postcode.
1 vote -
When activepipe adds match status in REX, add something to the feed to make it more visible
When activepipe adds match status in REX, add something to the feed to make it more visible because the customer is making these changes and the agent may not be aware of it unless they are manually checking the match tab. Adding something into the stream will make it clearly visible
2 votes -
Auto assigning a match profile from Leads & ofi/inspection contacts
It would be amazing for REX to be able to auto populate a buyer match profile on to a contact when it is inputted into the system from a LEAD & OFI/Private Inspection. It should populate from the property that the buyer enquired on or inspects within $50k either side.
Other CRM systems do this and it is amazing for matching buyers quickly and saves time with the agents having to manually put a match profile on to each contact. This is a must have ASAP for agents using the system efficiently and being able to confidently tell an owner…
23 votes -
Sold Alert - Automatic updates
When a property is marked as sold, send an automatic update to contacts that match to the property to notify that the property has been sold.
4 votes -
Copy and Paste suburb tags into match profiles for speedy data entry
Like many of you, we spend a lot of time on data entry, entering contacts into REX and as part of that process we always generate a Match Profile for the contact.
I'm sure other users have noticed there is quite a few clicks involved when entering suburbs into the Match Profiles. You must enter them one by one by typing and selecting the correct suburb from the drop down list and this action must be done separately for each suburb in each match profile for each contact.
Since this data is often the same between contacts who are interested…
1 vote -
Date to be put next to buyer match
We would like a date added with buyer matches, so that we know how long they have been added and if they are out of date.
16 votes -
Free form text box on Match profile tab.
A free form text box for comments relating to buyers intricate criteria for future reference. Eg - "Looking for walking distance to bus stop on".. or, "Would look house with a pool or room for a pool", Or, "definitely does not want a pool"
4 votes -
Additional Category of Property Types
Adding 'conjoined' or something similar to the property type. we have buyers who are looking for properties so they can house relatives next door without being in the same home. (ie. a home split into two, 2 apartments next to each other, house with separate flat)
3 votes -
Match Profile Campaigns & Multi Office Locations
For multi office locations, we would love to have the match alert campaign email come from the office location of the listing, rather than the owner of the "contact".
5 votes -
have an updated date on the match feature so we can see when the match was created as people circumstances can change
have an "updated" date on the match feature so we can see when the match was created as people circumstances can change
4 votes -
REX - Add Reverse match menu item - to automatically filter by active campaign option ( excludes unsubscribed email/sms campaigns )
When you perform a reverse match, it brings up everyone with a 'match profile'. However, it does not exclude people that have unsubscribed from sms/emails.
We're seeing occurrences where buyers are getting annoyed because they have unsubscribed from communication, but still have an active match profile in the system.
This issue is compounded by the size of database/contacts that have an active match profile but have unsubscribed from email/sms communication. There is no way to see that in the reverse match list either without filtering further.
I see one of three possibilities.
1. The reverse list has an additional column…10 votes -
Auto cleaning/removing clients who have terminated a buyer match from appearing in reverse searches
Currently when a buyer terminates from receiving property brochures in REX they will still appear as a profile match when reverse matching against a property. There is no indication in this search that the buyer has terminated from receiving these alerts either in REX or the exported CSV file.
I am suggesting either the clients who terminate their searches be removed from appearing in these searches or be indicated on the report as having terminated their match profile.
This will allow the agent to either have a clean list of active buyers or be able to contact said client and…
33 votes -
AUTO match profile that you can assign for a new OFI/contact. Why no GENERIC template to save then select for new buyers/contacts
AUTO match profile that you can assign for a new OFI/contact. There should be a GENERIC template you can save then select for new buyers/contacts.
The BEST way would be to have a match profile automatically applied to a OFI attendee or contact who came through a particular property. (You should be able to set what match profile this is on based on the property).
3 votes -
Keep Match Profiles active even if newsletters are not delivered
Keep Match Profiles active even if newsletters are not delivered
0 votes -
Filtering buyers by price range on Pocket
I need help to win the listing. So how do I pull up my buyers per price range on pocket whilst I’m sitting with vendors asking for the listing? The new feature of reverse matching on Pocket is handy but I want to show a list of potential buyers in their price range to them without choosing the listings option?
I’ve tried filtering the “looking to buy” under my contacts but I can’t specify a price range there
3 votes -
Match Profiles - Ability to select to come from different agents (not only contact owner)
We suggest to be able to create match profiles allocated for each agent/ different agents, so that when “Agent A” creates a match profile for that contact an email will come from “Agent A” rather than the “Agent B” who is the “owner” of that contact as buyers come through and speak to many agents and not only the one person.
We want to avoid having once person set up in REX with 4 different agents. but our agents able to create a match profile for that person (even if they don't "own" that contact/person.
24 votes -
Match Alert Engagement Statistics
It would be great to be able to see/track the engagement / results of match alerts (new listings etc). We are able to view the subscriber activity for newsletters however not for match alerts.
It would assist in accurately targeting buyers / showing our sellers who is engaging with their property.10 votes -
Ability to preset suburbs on a drop down for potential buyers match criteria
Ability to preset suburbs on a drop down for potential buyers match criteria
1 vote -
match
Hi Team can we please have the match option search on Postcode rather than specific suburb. We have north sough east and west all with same suburb but if a listing only falls into one of these suburbs they wont pick it up unless it is specific.
3 votes
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