Skip to content

Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

How it works:

  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
  • You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

Happy voting!

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

79 results found

  1. Pocket Kiosk - Address and Notes capability

    Currently on our physical open home booklets we have a section for the buyers current address and any additional notes they might want to add about what they are looking.

    These sections allow us to gather more information from the buyer in regards to their current situation (If they are already local, do they need to sell before buying, do they have any specific or strange requirements for their next home that we should know)

    These 2 fields being added to the check-in screen would be a great addition to the app.

    96 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Availability of more fonts

    To enable greater customisation within the brochure design mode, and when creating letter templates and reports, it would be great to have access to a wider selection of fonts. For example, my agency's brand font is "Exo", which is a freely available font.

    55 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    12 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Hi all,

    We’re looking into adding support for custom fonts for brochures and letters – we can package these fonts into the PDF’s if you have a valid font license to allow for that.

    Emails aren’t going to work as they require the font to be installed on the recipients machine to render correctly.

  3. Add comment to Announcements

    It would be great to have other users within the office be able to comment (a bit like a facebook post) on an announcement.

    52 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. 2 factor authentication

    Require 2 factor authentication when signing in from a new device for the first time.

    The data contained in REX is extremely sensitive data and in light of all the hacks that have occurred i think it's really important that 2 factor authentication is enabled on all important systems. Otherwise REX is extremely vulnerable to hacking

    39 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. The difference between a property page and listing page should be more visibly different ( different page colour maybe ? )

    I would like the property page and the listing page to be visibly different from one another . In administration when working with both and jumping from one to the other it would save time . I am constantly interrupted by calls, walk ins, staff etc so if the listing page was for example YELLOW then I would not have to recheck where i was at . Both pages look the same at a glance and a small house or sign icon just isn't enough .

    38 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Pocket opens

    New pocket opens it terrible! There is no predictive Buyer feature. It would be easier to put it in through Rex. I had to use notes today as I couldn’t ask the same people for the same details half an hour apart and regular clients shouldn’t have to give us their details when we know their names. Please fix before next week or I will have to go back to pen and paper or home pass. I will now be cleaning up duplicated data for the next hour..

    34 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    7 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Is it possible for when someone checks in to an open to be able to add an dependent. instead of each individual signing into a code as this

    Is it possible for when someone checks in to an open to be able to add an dependent. instead of each individual signing into a code as this way we will be able to identify groups of people.
    Also, when a mobile phone scans in to sign in, it can't scan and sign in again for a different person. this is quite an issue as some guests bring elderly parents who don't have smart phones.

    27 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Ability to specify a record owner when adding a property/contact/company

    It would be great to be able to choose the record owner that a record is assigned to when it's being added to the system, instead of it automatically being owned by the logged in user. eg. just after you've clicked on the '+' button and you're entering the contact name, phone number and email address. In our office a lot of our records are added in by our admin staff and they're having to either reassign them manually as they go - or wait until the end of the day and do it as a mass action. This would…

    24 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    5 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Appointment notifications

    Could we get REX integrated with the ios system so if we have an appointment at 2:00 Saturday, we will receive a notification at a specified time through our phone?
    At the moment if I have an appointment set at 2:00 I have to remember that I have it and go into the app to confirm it. There is no reminder notification like other apps have which sort of defeats the purpose of setting an appointment if you can't rely on the app to remind you of it.

    17 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    4 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Bulk SMS from pocket so it send from phone rather than marketing credits

    It would be good as suggested in other bulk SMS feature requests if this could be done from pocket for OFI and or private viewing attendees or even contacts attached to feedback or a choice of each or all 3. For example to thank them as a bulk for coming to open homes or viewing the property, to text them all an update to property documents, to invite them to an auction or notify them that a property has sold and how much for. Also in doing so that it then will go through our mobile phone even if we…

    15 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Pocket App - Tick box to be contacted for Finance

    It would be wonderful to have a tick box for clients to select saying that they would be happy to be contacted about finance. We use a company that assist clients with finance however they require client approval before sending the referral.

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Incorporate a Property Management System via REX

    The trust accounting software is in place, the invoicing is in place, the tracks & reminders are in place, and the rest of REX is functional. The only aspect that REX has yet to offer is the ability to manage properties via their software & from a functionality perspective, it appears as if it may simply require a tweek of some coding and the function may become available.

    9 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Ability to increase the on screen window space manually to see more than 1 or 2 lines of text when composing emails/adding notes

    In certain areas you can already increase the on-screen text window size to see more of the information in the window, like when drafting the text to a listing.

    However in the buyer matching section when matching property & then emailing those matches only a very small window is available to draft/modify the text on the email.

    Can the same window function be applied here?

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Off-line(no data needed) check in

    When I was doing the open homes the other week using pocket and Pocket Kiosk as usual, apps had trouble checking in open home visitors. (my phone had data connections. My colleague was also having a same issue as well) If there was "an off-line check in feature" available, it would have been helpful..
    When we go to the remote area, this feature would be a good one to have because not always data access is available.
    Thank you

    8 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Record Owner

    To auto add Agent 1 so we aren't double handling.

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Needs a prompt if leaving a page without without saving

    When we (for example) load documents, if we leave the page without hitting save - the system does not alert that there are unsaved changes, even though the documents look like they have been uploaded as they appear in the document list.

    Can this be looked at as a matter of priority please as this can cause delays on processing contracts etc.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Add Contact/property feature to be improved to be able to "Select/Change/Read/Add"

    e.g. when prompted to "add a contact/company/property we should have the option to add the contact in, in its entirety, for example postal address, phone number, ability to add more than one person etc. We should be able to have an option to change/read a contact record and make sure the record we are applying is correct and make changes if we need to instead of having to go to the plus button to add a contact/company properly or to change it. There is a lot of doubling up with this feature currently and its easy to apply incorrect data…

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. User created 'adhoc' tags viewable by administrators

    There needs to be a way of viewing all the 'adhoc' user created tags in REX. If staff leave and you want to re-assign tags to others and they haven't used the system tags, you need to search for the various tags that were created by the user.

    There needs to be another admin section that shows all user created tags that can be filtered.

    Eg (SETTINGS -> CUSTOM VALUES, TAGS & MAILING LISTS)
    Value Lists
    System Tags
    Mailing Lists
    User Tags (New option) - displays all user created 'adhoc' tags

    It also gives more visibility to the admins as…

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. UI / Sort Functionality Improvements

    I'm not sure where to put this -- maybe each point should be separate, but they all sort of go hand in hand.

    --Selecting multiple records in search results--
    Currently when you click the check box after you've completed a search, all records are selected. It would be great to have the option to 'Select All' and 'Deselect All' but having the current single checkbox only selecting all the records displayed on that page. I've had instance when I want to select all the records on one page, but then only select a few on the next one but currently…

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Pocket, check in enquiries/private inspections

    Can we look at a feature of adding a property enquiry in Pocket? That way they recieve an ebrochure and we can add the enquiry to our report and they appear in list of contacts

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1 3 4
  • Don't see your idea?

Feedback and Knowledge Base