Feature Requests
Welcome Rex Users!
Let us know what you really want out of the system you use in your businesses every day!
Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)
How it works:
- You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
- You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
- If you have voted on an item that is then implemented, you will get those votes back to use again.
Remember – no request is too small :)
Happy voting!
108 results found
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Last Name on Export of Contacts
exporting in the 'raw' format should include the last name in a separate field, if using with other software, so many require first name and last name in separate column in excel or csv format.
1 vote -
Making the stream more intuitive
As a sales person, when I go into a contact, it would be great if the important info was front and centre.
Yes, I understand I can type out a note and pin it to the top of the stream however there's only 3 things I'm really interested in.
1. Did someone within my company sell this person a home
2. Did they buy a home from us
3. Have we done an appraisal at their place
All of these things are entered into REX in other places so it would be really cool if the database was able to…52 votes -
PHONE CALLS FROM REX WITH THE USE OF PHONES (SOFT PHONES) AND THEN REGISTERED TO THE CONTACT. GREAT FOR CALL ENQUIRIES AND VENDOR REPORTS
PHONE CALLS FROM REX WITH THE USE OF PHONES (SOFT PHONES) AND THEN REGISTERED TO THE CONTACT. GREAT FOR CALL ENQUIRIES AND VENDOR REPORTS FOR SALES AND RENTALS. WITH THE ABILITY TO CALL DIRECTLY FROM REX IT WOULD REDUCE DOUBLE HANDLING BY STAFF AND THE ACTIVITIES WOULD THEN RECORD DIRECTLY TO THAT CONTACT AND PROPERTY THEY EITHER OWN OR HAVE ENQUIRED ABOUT.
3 votes -
Add a property to a contact in pocket, whether when creating new contact or to an existing contact
80% of potential sellers and landlords are met by agents and property managers on the road.
If pocket is truly going to be the mobile solution for agents, then it needs to make the fundamentals easier. When a new contact is entered, or an existing contact is updated, there needs to be one tap functionality to add their address as a property record and attach it to them. Their address fields should already be broken into unit number, street number, street, suburb (with contextual search for suburb and postcode when entered) and a tick box to save them as a…13 votes -
SMS MUST HAVE . Have available secondary SMS as we do with emails. Both parties could then be conveniently contacted.
SMS MUST HAVE . Have available secondary SMS as we do with emails. Both parties could then be conveniently contacted.
THIS WOULD HELP A GREAT DEAL WITH AUTOMATED TRACKS
7 votes -
Mailing List
A rule where anyone we add into rex (buyer, seller, realesatate.com, hompass) be automatically added to a specific mailing list
4 votes -
Filter contracts by address
Need to be able to filter contacts by address, even if its any word in the address field of the contact details. Understand you can filter by associated property, but with a database merged from another CRM, this is not possible. The basic functionality to target contacts in your patch or a street has been lost.
6 votes -
enable Bulk Buyer Management, by Property/Listing, by Rating
Enable Agents to bulk-manage buyers for a specific property.
Enable agents to record buyer Interest (eg Cold / Warm / Hot), at a Property level (not at a contact level).
Enable agents to show all contacts for a Property/Listing, including their rating for that property, plus Notes and Feedback for that property. This would be useful for tailored callbacks, etc.
Enable agents to sort resulting contacts (at a Property/Listing), by rating. And ability to select some/all for bulk communication, by email or SMS. (eg agents may want to remind Hot buyers of auction details, etc)
Enable agents to create reports/extracts…
3 votes -
Area Marketing Mapping
have an intergrated area map that shows which houses/contacts are registered on data base and which are yet to be contacted. Also to indicate status of house (eg. Renting, owner occupied ect)
Colour coding would be incorporated for hot/warm/cold leads.
Map will be suburb specific and be able to zoom in and out.4 votes -
Add a contact's postal address when adding new contact
To save having to go back into the contact to add a postal address before raising an invoice for VPA when adding new listings
3 votes -
Option to assign a contact to multiple agents
The ability to put a contact into REX and have two or more agents related to this contact. So that the contact comes up in both of their 'My Contact' list as opposed to just one agent 'Owning' the contact.
This is causing major dramas in our office.
42 votes -
Separate fields for 'address' on a contact
It would be awesome if the address field could be divided into separate fields.
Similar to how the property address details are divided up: Unit number, street number, street address, suburb, postcode & state.
31 votes -
Ability to add custom unsubscribe reasons
It would be good to be able to customise the list of unsubscribe reasons so that we can add in reasons that are more specific to our company, currently the list is quite limited.
6 votes -
Apply Multiple "Primary" email addresses (and SMSs) to a contact
Currently, we add clients up to 3 times where they have multiple email addresses that receive our email alerts. It would be great to have the ability to enter several emails/mobile numbers under the one contact and know that all emails/mobiles will receive alerts.
8 votes -
Purchaser and Tenant Separate on Related Contact
It would be good to be able to choose "tenant" or "purchaser" on the REX pocket app. Currently the only 2 options on the app are "Listing Owner" and "purchaser/tenant". If the property is tenanted and we get a contract on it, the app does not identify who is the tenant and who is the purchaser.
3 votes -
Download first & last name separately in CSV Lists
Currently first & last name will download into one column. It would be helpful to have these separately.
3 votes -
More Options for contacts & related properties
More Options for contacts & related properties, at the moment only owner, past owner, tenant, past tenant available
Add Prospective buyer, Prospective tenant, Building manager etc1 vote -
Split records function for separations and divorces
As so much of the Real Estate sale business is based (unfortunately) on separations and divorces, it would be good to have a button/function where you can duplicate a record after settlement has occurred which will split out the records so that the former Mr & Mrs will now be two separate records meaning no awkward correspondence to the previously happy couple. :-)
3 votes -
Pocket Inbound Calls
If a customer is already in REX/Pocket, we want the ability to be able to raise feedback/add notes for an INBOUND call, just like you can when you initiate an outbound call.
3 votes -
Search for clients via their Location rather than Related Properties
When you have not connected a property to a client via Related Properties, but they have a street address in their Location, We need to search for those clients based on their street or suburb. We need searchable fields like House Number, Street Name, Suburb, that you can search individually.
3 votes
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