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Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

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  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
  • You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

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100 results found

  1. Entering Duplicate Contacts - Open Homes

    Hi there, when you type a contact name slightly differently but the phone number is the same, a duplicate notification comes up with the option to 'add anyway'. If in fact it is a duplicate, it is very annoying having to then get out of that screen and retype the name that is already present in the database.

    Would it be possible to add another option where you can check the person in using their details that are already in the system within the same screen? I.e. when you get the duplication notification, there is a separate button where you…

    3 votes
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  2. Contact Group

    Hi! I would like to suggest a REX contact group option. This would be handy for our tracks when sending emails through REX from Sales Agents to our Admin team. We currently have tasks that are set to email which we'd then send an email template from but there is only the option to add individual contacts from it. We use many distribution groups within our outlook email on a daily basis and I believe this could be beneficial from our CRM.

    1 vote
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  3. Feed address to REX from Homepass.

    Feed address to REX from Homepass.

    1 vote
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  4. Caller ID to link with SMS sent from REX

    Have the caller ID function link with SMS sent out of Rex (as it does with calls) I often receive return texts from buyers or vendors in the system that I don't have in my personal contacts. Iit doesn't display the owner just a number when an SMS is sent directly from REX. I then have to manually go in and search the number again to see who it is.

    7 votes
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  5. Share contact/call Info from my phone to Pocket app

    A feature in Pocket that would allow me to share a recent caller (ie: their phone number) who was not previously in my database with Pocket.

    This would then send the new callers phone number to Pocket and it would prompt me to create a new contact.

    Alternatively, a method to add the name and phone number from my phone directly from my phone into Pocket.

    10 votes
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  6. Automatically add contact from a website form

    When people fill out an online form on our website, their details go straight into Rex (automatically).

    2 votes
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  7. Customise Caller ID Overlay

    Having caller ID that can overlay an incoming call is awesome. However, being able to customise the data overlaid would be amazing. For example, having the name and address pop up would be better as some contacts are easier to remember by address.

    1 vote
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  8. Relating a Contact to a Building.

    It would be handy if there was the option to relate a contact to a Building as you cal already relate a property to a building and a contact to a property.

    this feature would make managing related contacts to shopping centers and large buildings easier.

    2 votes
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  9. Ability to add tags and mailing lists when adding new person from property page

    When you are in a property file and would like to add a new contact from that page the ability to add tags and mailing lists from that box would be great saves time going out and back into the persons name.

    3 votes
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  10. Last Name on Export of Contacts

    exporting in the 'raw' format should include the last name in a separate field, if using with other software, so many require first name and last name in separate column in excel or csv format.

    1 vote
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  11. Making the stream more intuitive

    As a sales person, when I go into a contact, it would be great if the important info was front and centre.
    Yes, I understand I can type out a note and pin it to the top of the stream however there's only 3 things I'm really interested in.
    1. Did someone within my company sell this person a home
    2. Did they buy a home from us
    3. Have we done an appraisal at their place
    All of these things are entered into REX in other places so it would be really cool if the database was able to…

    51 votes
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    5 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
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  12. PHONE CALLS FROM REX WITH THE USE OF PHONES (SOFT PHONES) AND THEN REGISTERED TO THE CONTACT. GREAT FOR CALL ENQUIRIES AND VENDOR REPORTS

    PHONE CALLS FROM REX WITH THE USE OF PHONES (SOFT PHONES) AND THEN REGISTERED TO THE CONTACT. GREAT FOR CALL ENQUIRIES AND VENDOR REPORTS FOR SALES AND RENTALS. WITH THE ABILITY TO CALL DIRECTLY FROM REX IT WOULD REDUCE DOUBLE HANDLING BY STAFF AND THE ACTIVITIES WOULD THEN RECORD DIRECTLY TO THAT CONTACT AND PROPERTY THEY EITHER OWN OR HAVE ENQUIRED ABOUT.

    3 votes
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  13. Search by Postal address

    Can you please add the feature Search by Postal Address of a contact in the database. It would be a huge time saver as to the roundabout method I have to use now when I know the address and cant remember the people's names. I am sure we all suffer from that issue. Ultimately this added feature would save a lot of embarrassment.

    Glenda
    PS Is it also possible to add a little text to the fields that is the name of the field we are entering the information on? I have only just realised that the field I am…

    7 votes
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    2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
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  14. Add a property to a contact in pocket, whether when creating new contact or to an existing contact

    80% of potential sellers and landlords are met by agents and property managers on the road.
    If pocket is truly going to be the mobile solution for agents, then it needs to make the fundamentals easier. When a new contact is entered, or an existing contact is updated, there needs to be one tap functionality to add their address as a property record and attach it to them. Their address fields should already be broken into unit number, street number, street, suburb (with contextual search for suburb and postcode when entered) and a tick box to save them as a…

    13 votes
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    4 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
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  15. SMS MUST HAVE . Have available secondary SMS as we do with emails. Both parties could then be conveniently contacted.

    SMS MUST HAVE . Have available secondary SMS as we do with emails. Both parties could then be conveniently contacted.

    THIS WOULD HELP A GREAT DEAL WITH AUTOMATED TRACKS

    7 votes
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  16. Mailing List

    A rule where anyone we add into rex (buyer, seller, realesatate.com, hompass) be automatically added to a specific mailing list

    4 votes
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  17. enable Bulk Buyer Management, by Property/Listing, by Rating

    Enable Agents to bulk-manage buyers for a specific property.

    Enable agents to record buyer Interest (eg Cold / Warm / Hot), at a Property level (not at a contact level).

    Enable agents to show all contacts for a Property/Listing, including their rating for that property, plus Notes and Feedback for that property. This would be useful for tailored callbacks, etc.

    Enable agents to sort resulting contacts (at a Property/Listing), by rating. And ability to select some/all for bulk communication, by email or SMS. (eg agents may want to remind Hot buyers of auction details, etc)

    Enable agents to create reports/extracts…

    3 votes
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  18. Area Marketing Mapping

    have an intergrated area map that shows which houses/contacts are registered on data base and which are yet to be contacted. Also to indicate status of house (eg. Renting, owner occupied ect)
    Colour coding would be incorporated for hot/warm/cold leads.
    Map will be suburb specific and be able to zoom in and out.

    4 votes
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  19. Add a contact's postal address when adding new contact

    To save having to go back into the contact to add a postal address before raising an invoice for VPA when adding new listings

    3 votes
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  20. Option to assign a contact to multiple agents

    The ability to put a contact into REX and have two or more agents related to this contact. So that the contact comes up in both of their 'My Contact' list as opposed to just one agent 'Owning' the contact.

    This is causing major dramas in our office.

    42 votes
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