Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

How it works:

  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
  • You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

Happy voting!

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  • My feedback
  1. Customise Caller ID Overlay

    Having caller ID that can overlay an incoming call is awesome. However, being able to customise the data overlaid would be amazing. For example, having the name and address pop up would be better as some contacts are easier to remember by address.

    1 vote
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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  2. Relating a Contact to a Building.

    It would be handy if there was the option to relate a contact to a Building as you cal already relate a property to a building and a contact to a property.

    this feature would make managing related contacts to shopping centers and large buildings easier.

    2 votes
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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  3. Ability to add tags and mailing lists when adding new person from property page

    When you are in a property file and would like to add a new contact from that page the ability to add tags and mailing lists from that box would be great saves time going out and back into the persons name.

    3 votes
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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  4. Last Name on Export of Contacts

    exporting in the 'raw' format should include the last name in a separate field, if using with other software, so many require first name and last name in separate column in excel or csv format.

    1 vote
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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  5. Adding attendee notes for open homes

    When using Pocket Kiosk App at open homes to register attendees - add an option to add notes to the attendee details, sync this information to contact. Allows the agent to make important notes on the visitor on the run in the same app. Allow an edit feature in the notes.

    2 votes
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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add Contacts

    The ability to enter more than one name in contacts.
    When entering OFI in feedback or using kiosk or add person it would be great to be able to enter eg a husband and wife’s name at the one time.

    3 votes
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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  7. Making the stream more intuitive

    As a sales person, when I go into a contact, it would be great if the important info was front and centre.
    Yes, I understand I can type out a note and pin it to the top of the stream however there's only 3 things I'm really interested in.
    1. Did someone within my company sell this person a home
    2. Did they buy a home from us
    3. Have we done an appraisal at their place
    All of these things are entered into REX in other places so it would be really cool if the database was able to…

    51 votes
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    5 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  8. PHONE CALLS FROM REX WITH THE USE OF PHONES (SOFT PHONES) AND THEN REGISTERED TO THE CONTACT. GREAT FOR CALL ENQUIRIES AND VENDOR REPORTS

    PHONE CALLS FROM REX WITH THE USE OF PHONES (SOFT PHONES) AND THEN REGISTERED TO THE CONTACT. GREAT FOR CALL ENQUIRIES AND VENDOR REPORTS FOR SALES AND RENTALS. WITH THE ABILITY TO CALL DIRECTLY FROM REX IT WOULD REDUCE DOUBLE HANDLING BY STAFF AND THE ACTIVITIES WOULD THEN RECORD DIRECTLY TO THAT CONTACT AND PROPERTY THEY EITHER OWN OR HAVE ENQUIRED ABOUT.

    3 votes
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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  9. Search by Postal address

    Can you please add the feature Search by Postal Address of a contact in the database. It would be a huge time saver as to the roundabout method I have to use now when I know the address and cant remember the people's names. I am sure we all suffer from that issue. Ultimately this added feature would save a lot of embarrassment.

    Glenda
    PS Is it also possible to add a little text to the fields that is the name of the field we are entering the information on? I have only just realised that the field I am…

    7 votes
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    2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  10. Add a property to a contact in pocket, whether when creating new contact or to an existing contact

    80% of potential sellers and landlords are met by agents and property managers on the road.
    If pocket is truly going to be the mobile solution for agents, then it needs to make the fundamentals easier. When a new contact is entered, or an existing contact is updated, there needs to be one tap functionality to add their address as a property record and attach it to them. Their address fields should already be broken into unit number, street number, street, suburb (with contextual search for suburb and postcode when entered) and a tick box to save them as a…

    13 votes
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    4 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  11. SMS MUST HAVE . Have available secondary SMS as we do with emails. Both parties could then be conveniently contacted.

    SMS MUST HAVE . Have available secondary SMS as we do with emails. Both parties could then be conveniently contacted.

    THIS WOULD HELP A GREAT DEAL WITH AUTOMATED TRACKS

    7 votes
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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  12. Related Contacts

    When adding related contacts to a property record, it would be nice to have a flexible option (at present only owner, past owner, tenant or past tenant are available). I do a lot of business to business networking and would like to add say an architect or consultant that has worked on a particular property. You can add a custom field when you add a related contact to an existing contact record, so it would be good to have this available on the property record.

    26 votes
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    5 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  13. View contact ownership in search bar drop down box

    When typing in a contacts name or number in the search bar that turns out to be in there three times for three different agents, its would be great to have an indication of which agent each one belongs to so you dont have to click on them all until you get the right one. Great for sales support when adding in notes to a partucular contact.

    4 votes
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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  14. Area Marketing Mapping

    have an intergrated area map that shows which houses/contacts are registered on data base and which are yet to be contacted. Also to indicate status of house (eg. Renting, owner occupied ect)
    Colour coding would be incorporated for hot/warm/cold leads.
    Map will be suburb specific and be able to zoom in and out.

    4 votes
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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add a contact's postal address when adding new contact

    To save having to go back into the contact to add a postal address before raising an invoice for VPA when adding new listings

    3 votes
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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  16. Option to assign a contact to multiple agents

    The ability to put a contact into REX and have two or more agents related to this contact. So that the contact comes up in both of their 'My Contact' list as opposed to just one agent 'Owning' the contact.

    This is causing major dramas in our office.

    42 votes
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    4 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  17. Highlight contact records owned by you when searching

    Highlight/Identify contact records owned by you when completing a contact search.

    This is more for admins who can see multiple/duplicate contact records which have different owners (i.e. in closed office).

    I often struggle to identify which contact records are my own vs someone else's.

    I don't necessarily want to hide other peoples contacts from search, as I do use these from time to time (i.e in relation to a contract), i just want to easily identify which contact records belong to me when searching

    37 votes
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    6 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    We loved your suggestion just as much as everyone else did, and so we’ve moved it into the development backlog. We can’t give you an ETA at this time – but we thought we’d let you know it’s in the pipeline. Thanks again for the wonderful suggestion – keep them coming!

  18. Separate fields for 'address' on a contact

    It would be awesome if the address field could be divided into separate fields.

    Similar to how the property address details are divided up: Unit number, street number, street address, suburb, postcode & state.

    30 votes
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    9 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  19. Ability to add custom unsubscribe reasons

    It would be good to be able to customise the list of unsubscribe reasons so that we can add in reasons that are more specific to our company, currently the list is quite limited.

    6 votes
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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  20. Apply Multiple "Primary" email addresses (and SMSs) to a contact

    Currently, we add clients up to 3 times where they have multiple email addresses that receive our email alerts. It would be great to have the ability to enter several emails/mobile numbers under the one contact and know that all emails/mobiles will receive alerts.

    8 votes
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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
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