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Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

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  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
  • You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

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108 results found

  1. Click on Email Address and Mobile Numbers to send Merges to

    It has been suggested before to be able to click on the email address you wish to send an email to, I think this is important, but as well with mobile Numbers. My office keeps couples in a single contact record, so we regularly have 2 emails and 2 mobile numbers on the same record. I think we should be able to mark for example, Daniel and Maddison, whose email is whose and whose mobile number is whose. and be able to decide to sms Daniel separately, or Maddison separately in the contact module.

    I understand setting a primary for…

    3 votes
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  2. The "my contacts" list to have the address attached to the name so this can be printed.

    When making calls we print out the contact list, however, we want to have the property address next to the persons name so we know which property we are talking about when speaking to them.

    3 votes
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  3. Note Type

    If we could please be able to Add More Note Types and reminder Note Types

    eg. Currently there is an option for Phone Call.

    I'd like to see. BD Call & AM Call. This way we can report on the ratio between business development to account management.

    Second reason would be to organise your day through the reminders on the dashboard. Concentrate on BD calls through a certain time slot and then AM calls during another time

    1 vote
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  4. Duplicate contacts

    If multiple agents have the same contact put a timer in that if the contact has received an email, sms or letter in the last 24 hours then they dont receive it again. Nothing worse than 1 owner getting the same marketing email or sms from multiple agents

    4 votes
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  5. Two suggestions: 1) i think you should have the ability to look up a contacts address, not just the postcode

    2) With the app, It would be great to be able to send an SMS to ALL registered contacts from that days OFI, i see you can do this individually, but as a group would be ideal

    1 vote
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  6. Have a general owner of some contacts that all agents can access eg office contacts

    Have a general owner of some contacts that all agents can access eg [office contacts]
    This way we wouldn't have to add each and every person in the office to the contact so they can access it. (time consuming).
    This would make lawyers etc available and not clogging up an admins contacts list.
    Also this would be useful when an agent has a contact on a listing we could add [Office Contact] to the permissions temporarily while listing is live - as at the moment we have to add all the agents one by one to the permissions, and then…

    3 votes
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  7. New contact type required

    I need a new type of contact added to the contacts drop down selection.

    Sometimes, a person is not an owner, past owner, tenant or past tenant.
    They may be an agent or some other type of contact for the property.

    It would be good to be able to define someone as an "agent" or "contact"

    Please help!!

    1 vote
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  8. Shortcut to add tags on the dashboard while looking at reminders

    Currently while you are on the dashboard within reminders you can through quick view add the following to a contact

    Note
    Reminder
    Feedback

    But you are unable to add tags through quickview. At the moment i have to go into the contact itself. Can we please have this feature added

    3 votes
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  9. De-duplication of single agent contacts

    Is there any chance you could add an 'Owner' criteria for searching duplicates?
    Our agents like to list duplicate contacts so they can own them but I have found that there are duplicates within there own contact list.

    3 votes
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  10. Call Tracker

    It would be great to track how many calls you are making from the database you have in REX. The ability to track this input data would be hugely useful. Calls Made, Calls Completed etc. The ability to see how many calls you made in a day, week or month then have the ability to compare to the previous month(s) or even the same time the year before - with a percentage difference.

    1 vote
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  11. Permission button

    Would it be possible to be able to click on the permission button to see what agent owns the record please.

    1 vote
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  12. Adding a contact

    When adding a contact and linking them to a listing as an inquiry it would be nice that the system automatically adds a match profile based on the listing they inquired about. This is a current feature on My Desktop that says a lot of time .

    1 vote
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  13. Update Contact Information Automatically

    Another CRM that we used to use allowed every contact in the database to be contacted twice a year to update their details. Can you please do this?

    An email goes out with a form for the contact to update and then it automatically updates in REX

    Thanks!

    3 votes
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  14. Add individual Solicitors

    It would be great it you could add individual solicitors to the firm as well. Solicitors company first and then individual acting for the Vendors, so you have both the firm and the individual on the listing and merging through to REINZ

    10 votes
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    2 comments  ·  Contacts  ·  Admin →
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  15. add a reference name

    Adding a reference - Being able to add a reference name and email to the solicitor without having to create a whole new contact

    1 vote
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  16. Buyer Match - Radius from CBD

    It would be great to have an option to add a radius of suburbs from Brisbane CBD. For example a buyer is looking anything 10km from Brisbane CBD you can select that and it would include all postcodes in the 10km area around the CBD

    4 votes
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    2 comments  ·  Contacts  ·  Admin →
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  17. Contact Enquiry Listing Additional ID Information (Rental or Sale)

    When you have a property with two listings (one for rental/one for sale), there's no way to tell these two apart when adding feedback unless you know the ID number by memory. It would be really helpful if when you search for a listing, it indicates that it is a "CURRENT LISTING" or a "CURRENT SALE" instead of just indicating that it is "CURRENT".

    2 votes
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  18. Predictive analysis & geospatial mapping = Stronger sales leads

    Analyse and link contact behaviour (ie click on links, opening of emails) to:
    a) their physical location
    b) their home or business address
    c) the address of what they're clicking on;

    On a map, so you can visualise and predict their interest

    For example...
    if they're clicking around their home, they're likely interested in selling.
    If they're clicking around their home, and in another location, they're likely interested in both selling and buying
    If they're clicking in another area, they're likely interested in buying.

    Then providing the analysis results as high priority contacts in a visual way that allows agents…

    3 votes
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  19. Visual distinction between System tags and Custom Tags

    Show some kind of visual distinction between those tags created in Admin > Custom Values & Mailing Lists > System Tags (and thus used consistently) and custom tags added to contacts and properties individually. Colour stripe, different colour block etc

    4 votes
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  20. Homepass Buyers from OFI's into Rex

    As we have a separate database for each agent, it is awkward when Homepass automatically finds an already existing contact belonging to another agent and automatically adds permissions for the new agent to that entry. Is there a way to create a new contact for the new agent through Homepass.
    Also when doing a vendor report, Homepass lumps all the ofi contacts as one comment - not allowing for individual comments per buyer - because of this reporting is not possible for individual buyers.

    2 votes
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