PHONE CALLS FROM REX WITH THE USE OF PHONES (SOFT PHONES) AND THEN REGISTERED TO THE CONTACT. GREAT FOR CALL ENQUIRIES AND VENDOR REPORTS
PHONE CALLS FROM REX WITH THE USE OF PHONES (SOFT PHONES) AND THEN REGISTERED TO THE CONTACT. GREAT FOR CALL ENQUIRIES AND VENDOR REPORTS FOR SALES AND RENTALS. WITH THE ABILITY TO CALL DIRECTLY FROM REX IT WOULD REDUCE DOUBLE HANDLING BY STAFF AND THE ACTIVITIES WOULD THEN RECORD DIRECTLY TO THAT CONTACT AND PROPERTY THEY EITHER OWN OR HAVE ENQUIRED ABOUT.
3
votes
ROBERT BATES
shared this idea
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Darren
commented
This is critical. Agents live on the phone. Being able to punch out calls directly from the DB would be amazing