Allow users to complete reminder when reminder is assigned to their user group
We can assign reminders to a User Group which is great for sales teams BUT no one in that User Group can complete the reminder UNLESS their permissions can complete any reminder assigned to anyone in the office.
So we weigh up sticking with individual reminders OR changing agent permissions to update any reminder in the office.
9
votes

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Loretta Holley - Annie Mac Team Admin commented
It is important for several members of the team to be able to see and action particular reminders without creating an overflow of the same reminder but too each person in the team.