Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

How it works:

  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
  • You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

Happy voting!

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  1. Processing Leads - multiple options

    When processing leads -
    Myself and my team like to use the feature of emailing first before calling at an allocated time slot to ensure we're not sporadically getting back to enquiry throughout the day.
    To ensure we are however acknowledging the enquiry as quickly as possible we send the email. As we have two agents on all listings, I believe it would be a great feature if when someone emails a lead, an icon comes up letting both parties know that the lead has been emailed and therefore the only action required is a call and for the lead…

    3 votes
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    0 comments  ·  Leads  ·  Flag idea as inappropriate…  ·  Admin →
  2. Pausing Agendas/Tracks/Reminders When on Annual Leave

    Hi there,

    I think it would be a great idea to be able to pause agents tracks/reminders when they are on annual leave, so you can pop in a start date to pause and then an end date that it will unpause.

    For example if they have a reminder to contact a Vendor in two days but they go on leave for a week the next day that that reminder will not pop up until they return from leave and appear two days after they have returned.

    I find the agent's arent overly great at going on leave and then…

    3 votes
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    0 comments  ·  Tracks / Templates  ·  Flag idea as inappropriate…  ·  Admin →
  3. Pre-Publish Listing Requirements

    There to be a Form 6 Appointment of Agent document in the Pre-publish listing requirements. At present there is only Contract, Statement of Information and other

    0 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. Lead enters automatically as an Enquiry on a Listing

    Leads are enquiries so to have them be marked automatically as one so they appear on the vendor report instead of manually doing it every time.

    3 votes
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    0 comments  ·  Leads  ·  Flag idea as inappropriate…  ·  Admin →
  5. Different User Ability Levels

    Rex University shows all users as at a Learner stage, which is clearly inaccurate. It would assist Super Admin users if there were different levels, such as Learner, Basic, Intermediate, Rexpert etc. This would be particularly helpful for an Admin to understand the amount of time their staff are spending on the system and the amount of training they have done. As a tracking tool, a staff member that undertakes a lot of merge activity, inputting of notes and training, would be upskilled from Learner. Others that remain on Learner may need more training, which would be helpful for the…

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. Create a Reminder when entering a note

    Have a tick box within adding a note section so that if you add a note when talking to someone, you can tick the box to create a reminder to call that person back if need be. Instead of double handling by creating a note then creating a reminder.

    73 votes
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    5 comments  ·  Reminders  ·  Flag idea as inappropriate…  ·  Admin →

    Hi all, we’d love to consider this idea but may need a bit more input:

    • If a reminder was auto-created from a note via a checkbox or similar, what would you want the due date set to be by default?
    • Would you ever want to change any other details of the reminders or need more than just a checkbox (aka would you want to change priority/date)?
  7. Move the order of locked tabs

    It'd be fantastic if we could move the order of locked tabs and move tab groups from one category to another e.g. from More Info to Key Details so we could customise how we would like it to appear. Also to be able to hide locked or custom fields if we like.

    4 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. Automatic response for enquires that come through from REA & Domain

    We would like to be able to set up an automatic email response for enquires that come through from REA/Domain etc.
    We would like to send something that tells them about inspecting renting properties due to the volume of enquires that people send through.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Calendar feature on home screen

    Have the calendar option added to home screen - Could may be limited to just the users calendar for ease of coding

    1 vote
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    0 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  10. Pipeline CRM on Rex?

    We currently keep out pipeline on excel. Do you have a crm for pipeline properties/contacts? W

    1 vote
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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  11. Attach invoices Directly

    Ability to be able to attach invoices without having to print, save and upload.

    1 vote
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  12. Open home Feedback - Contract Holder

    I am new to REX, but notice there is no option during an open home in feedback for CONTRACT REQUEST. This would be really useful as we could then easily search for contract holders during a campaign to call .email them as a group. Contract holders are a very important group and i am surprised this feature isn't available

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Match Profile - Radius location

    Match Profile - Radius location (adjustable distance) with pin drop rather than having to enter a specific suburb or postcode.

    1 vote
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    0 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  14. Search any branch

    Search any branch for any customer or property from the main search tab

    1 vote
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    0 comments  ·  Searching  ·  Flag idea as inappropriate…  ·  Admin →
  15. When activepipe adds match status in REX, add something to the feed to make it more visible

    When activepipe adds match status in REX, add something to the feed to make it more visible because the customer is making these changes and the agent may not be aware of it unless they are manually checking the match tab. Adding something into the stream will make it clearly visible

    2 votes
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    0 comments  ·  Match Profiles / Auto Updates  ·  Flag idea as inappropriate…  ·  Admin →
  16. Bank Upload Button - Add to Property - Trust Accounting

    Would love to have the bank upload button added in the actual trust accounting section of the property as a drop down on the payment (from ledger) so we can create the bank upload file straight from there!
    Same with changing the upload status!
    It takes a lot more time having to go out of the property trust accounting and into the main financials button to find and then do it.

    15 votes
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    0 comments  ·  Trust Accounting  ·  Flag idea as inappropriate…  ·  Admin →
  17. Paid invoices to say "Paid" and not have due date

    I think that when printing a paid invoice, that in the due section it should say "paid" and not the original due date still. I understand that balance due will be $, but it can still lead to confusion.

    3 votes
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    0 comments  ·  VPA / Invoices & Payments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Pocket - Add tracks to properties, then link the contact

    In pocket we cannot add a track to a property, then link the contact.

    I have to go to a web browser to add a track this way

    12 votes
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    0 comments  ·  Tracks / Templates  ·  Flag idea as inappropriate…  ·  Admin →
  19. Tags

    Auto change Tags when properties are converted.

    For example, when an appraisal is entered, the contact tag will automatically be changed to 'Prospective Vendor'. When the property is listed, the contact tag will automatically be changed to 'Vendor'. When a purchaser is added, that contact tag will automatically change to 'Purchaser' etc.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Mass Action Notes for multiple records i.e. note of letterbox drop of properties within a certain suburb

    Be able to Mass Action Notes for multiple records i.e. note of letterbox drop for properties within a certain suburb

    4 votes
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    0 comments  ·  Properties  ·  Flag idea as inappropriate…  ·  Admin →
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