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Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

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Remember – no request is too small :)

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41 results found

  1. Additional Category of Property Types

    Adding 'conjoined' or something similar to the property type. we have buyers who are looking for properties so they can house relatives next door without being in the same home. (ie. a home split into two, 2 apartments next to each other, house with separate flat)

    3 votes
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  2. Match Profile Campaigns & Multi Office Locations

    For multi office locations, we would love to have the match alert campaign email come from the office location of the listing, rather than the owner of the "contact".

    5 votes
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  3. have an updated date on the match feature so we can see when the match was created as people circumstances can change

    have an "updated" date on the match feature so we can see when the match was created as people circumstances can change

    4 votes
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  4. REX - Add Reverse match menu item - to automatically filter by active campaign option ( excludes unsubscribed email/sms campaigns )

    When you perform a reverse match, it brings up everyone with a 'match profile'. However, it does not exclude people that have unsubscribed from sms/emails.

    We're seeing occurrences where buyers are getting annoyed because they have unsubscribed from communication, but still have an active match profile in the system.

    This issue is compounded by the size of database/contacts that have an active match profile but have unsubscribed from email/sms communication. There is no way to see that in the reverse match list either without filtering further.

    I see one of three possibilities.
    1. The reverse list has an additional column…

    10 votes
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  5. Auto cleaning/removing clients who have terminated a buyer match from appearing in reverse searches

    Currently when a buyer terminates from receiving property brochures in REX they will still appear as a profile match when reverse matching against a property. There is no indication in this search that the buyer has terminated from receiving these alerts either in REX or the exported CSV file.

    I am suggesting either the clients who terminate their searches be removed from appearing in these searches or be indicated on the report as having terminated their match profile.

    This will allow the agent to either have a clean list of active buyers or be able to contact said client and…

    33 votes
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  6. Keep Match Profiles active even if newsletters are not delivered

    Keep Match Profiles active even if newsletters are not delivered

    0 votes
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  7. Filtering buyers by price range on Pocket

    I need help to win the listing. So how do I pull up my buyers per price range on pocket whilst I’m sitting with vendors asking for the listing? The new feature of reverse matching on Pocket is handy but I want to show a list of potential buyers in their price range to them without choosing the listings option?

    I’ve tried filtering the “looking to buy” under my contacts but I can’t specify a price range there

    3 votes
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  8. Match Profiles - Ability to select to come from different agents (not only contact owner)

    We suggest to be able to create match profiles allocated for each agent/ different agents, so that when “Agent A” creates a match profile for that contact an email will come from “Agent A” rather than the “Agent B” who is the “owner” of that contact as buyers come through and speak to many agents and not only the one person.

    We want to avoid having once person set up in REX with 4 different agents. but our agents able to create a match profile for that person (even if they don't "own" that contact/person.

    25 votes
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  9. Match Alert Engagement Statistics

    It would be great to be able to see/track the engagement / results of match alerts (new listings etc). We are able to view the subscriber activity for newsletters however not for match alerts.
    It would assist in accurately targeting buyers / showing our sellers who is engaging with their property.

    10 votes
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  10. 1 vote
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  11. match

    Hi Team can we please have the match option search on Postcode rather than specific suburb. We have north sough east and west all with same suburb but if a listing only falls into one of these suburbs they wont pick it up unless it is specific.

    3 votes
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  12. Bulk change match profile expiry date

    Give the ability to bulk update match profiles expiry dates instead of having to do it individually.

    4 votes
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  13. A notes section in buyer match report ( that doesn't affect the match criteria and what it pulls up)

    So basically we need to put in as little details as possible to bring up the property match however I would still like to see an area that we can add things like, side access, solar panels. renovators delight, min block size etc.

    20 votes
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  14. Different ’Listing Alerts’ to send to potential buyers

    When I send a mail merge to contacts attached to feedback on a listing, it is sent as a plain email and is not recorded on the listing.

    It would be great if we could send updates to contacts attached to feedback - like we do with price changes or match alerts but for OFI time or Auction times.

    Say if I wanted to send them an alert about an auction, it would come through like the price change emails or match alerts, with a blurb, photo and info about the listing.

    3 votes
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  15. Default for buyers requirements email & sms

    the buyer match regarding notifying them via email or sms could be set at a default. I am finding that i am spending alot of time clicking match and then having to turn on notifications etc by time frame day expiry etc...

    7 votes
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  16. Edit property requirement in the email subscription

    it would be great if rex has a function which clients can update their property requirement in emails/newsletter/brochures

    3 votes
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  17. OFIs included in Automatic Updates

    It would be great if OFI dates/times were sent automatic to any buyers in that buyer field.

    3 votes
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  18. Manual Match Delivery Notification

    It is great that we now receive delivery and open confirmation for the automatic email notifications. This feature doesn't seem to work when you send a Manual Match. It would be great to also know that these emails are being delivered and opened.

    13 votes
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  19. Ability to change header text colour for Match Emails

    Because a number of agencies have a white box around their Logo, they change the header colour to white. This makes the text in a match email unable to be read. Is it possible to add in the ability to manually change the colour, or, have it automatically change to black if the header is set to white?

    13 votes
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    We loved your suggestion just as much as everyone else did, and so we’ve moved it into the development backlog. We can’t give you an ETA at this time – but we thought we’d let you know it’s in the pipeline. Thanks again for the wonderful suggestion – keep them coming!

  20. Match Profiles - Ability to pick an office location

    When setting up a match profile for business's that have multiple office locations it would be handy to simply check a box for any listings meeting their criteria from a particular office location to be sent to them rather then having to select all the suburbs within that town/city.

    4 votes
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