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Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

How it works:

  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
  • You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

Happy voting!

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344 results found

  1. Tracks - ordering/numbering tasks that are on the same day

    Currently, there is no way of ordering tasks which are due on the same day. They appear in a random order. We've had to resort back to paper checklists to do things in order.

    147 votes
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  2. Add ability to search for a key number

    The option to have a key number saved in Rex is a great idea, but without the ability to 'search' for a key number it is fairly useless.

    Please add the option to search for a key number :)

    13 votes
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    0 comments  ·  Other  ·  Admin →
  3. Email Dropbox attaching to property

    Can the emails sent to your dropbox account be able to be attached to the listing and not need a contact to be filed correctly, if the property name and/or RX# be in the subject line of the email

    35 votes
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    7 comments  ·  Emails  ·  Admin →
  4. Sales Advice - Remove commission

    I would like to be able to add or remove a commission amount on a sales advice.

    15 votes
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    Thanks for the suggestion. There is now an option when generating a sales advice as to whether you want to include the commission details or not. Additionally, you can choose include or not include the buyer’s and purchaser’s details.

  5. Related Contacts against Listings

    It would be great to be able to add:
    Buyer's settlement agent
    Seller's settlement agent
    Finance broker
    Tenant
    Power of Attorney
    As related contacts to a listing so that when you are setting reminders or tracks, for example, send copy of contract to Finance broker, you can add them as a related contact. Also just handy to be able to access their details from the main screen rather than having to dip into legal/contract tab or property record to get details.

    209 votes
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    39 comments  ·  Listings  ·  Admin →
  6. Customised Reports

    PLEASE PLEASE PLEASE can we have the ability to customise reports. The current one size fits all is really inadequate. Thank you.

    21 votes
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    5 comments  ·  Reporting  ·  Admin →
  7. Merge Event Details to SMS/Emails

    I would like to create an email/sms template to notify vendors and prospective buyers of OFI times, however the event details are not a merge field. Can you please include event details as a merge item for sms and email templates.

    12 votes
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    3 comments  ·  Merge  ·  Admin →

    Good news: we have recently added extra merge tags to accommodate this.

    Listing (Marketing) > Next open home date
    Listing (Marketing) > Next open home time
    Listing (Marketing) > Next open home agent
    Listing (Marketing) > Upcoming open homes (table of all upcoming open homes)

  8. Ability to differentiate between a Rental Appraisal and Sales Appraisal

    It would be great to have a button the appraisal section which allows us to show whether it's a rental appraisal or a sales appraisal so that if you have two teams working off the same database, one being a rental team and the other a sales team, then you can differentiate between their appraisals.

    97 votes
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  9. Easier to click properties in a match profile

    Currently when you email a list of properties to a buyer, the only way they can see the e-brochure of an individual property is to click "read more"
    It would be good if the buyer could also click the main photo and/or the address to get through to the e-brochure. I've had more than a few buyers not understand that they need to click "read more"

    7 votes
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    We have updated the base match email template so that now the listing title and the listing image links through to the e-brochure. You can find this template here:

    Advanced HTML Templates > Match Emails > Rex Match Email Template

    If you want to create your own custom templates for match emails, we would suggest duplicating this template first.

  10. Easier searching for contacts and properties.

    For example, if you were looking for Peter Mark Smith, you would not have to search the phrase exactly, if you type Mark Smith the search should return the closest matches based on what you typed... this should be similar to spelling mistakes. Searches should return the closest possble matches.

    32 votes
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    completed  ·  14 comments  ·  Other  ·  Admin →
  11. Emailing original file instead of sharing link

    One of our clients uses an email system that blocks links due to security issues. It would be good if there was an option next to the file that said 'Send Link' or 'Send Original' so that the attachment could actually be attached to the email the traditional way instead of embeded into the email.

    31 votes
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    3 comments  ·  Emails  ·  Admin →

    Thanks for voting everyone. We're pleased to announce that there is now a setting that lets you choose to send all email attachments as real files, rather than email links.


    You can learn more about this new setting - as well as the pros and cons of real attachments vs link attachments - in our announcement post.

  12. Under Offer Feature

    Add an under offer feature rather than marking it as sold - this is essential for projects

    5 votes
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    completed  ·  2 comments  ·  Listings  ·  Admin →
  13. 'View all in a list' to be available for searches with more than one result

    This used to be available before the search bar redesign but now creates a lot more clicks to get to a list of smaller complexes or maybe two contacts that you want to merge. The cut off is currently three, when four or more results are returned you get the 'View all in a list' appearing otherwise you are forced to go to Properties > Properties > Filter > Apply Filter or Contacts > All Contacts > Filter Contacts > Apply Filter. For such a small change this would be a great time-saver for us.

    15 votes
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    0 comments  ·  Searching  ·  Admin →
  14. Printable leads list

    The leads list (list of incoming leads) screen should be able to be exported for printing. Phone numbers and names of contacts should be included, as well as which property they enquired on, as well as the agent it was assigned to. Urgent please.

    58 votes
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    1 comment  ·  Admin →

    This is possible with the advent of custom reporting. You can view a list of leads with a combined view of the listing/property enquired on, as well as seeing the contact details of who submitted the lead. This list is exportable as a CSV or Excel file so it can be manipulated and printed as you desire.

  15. Auto cleaning/removing clients who have terminated a buyer match from appearing in reverse searches

    Currently when a buyer terminates from receiving property brochures in REX they will still appear as a profile match when reverse matching against a property. There is no indication in this search that the buyer has terminated from receiving these alerts either in REX or the exported CSV file.

    I am suggesting either the clients who terminate their searches be removed from appearing in these searches or be indicated on the report as having terminated their match profile.

    This will allow the agent to either have a clean list of active buyers or be able to contact said client and…

    33 votes
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  16. Add Buyers Into Open Home And Doing Match Profile

    When you add buyers as a private inspection or open home and you put in there details to have a button you can click to do the match profile there would be great. Rather than having to put the buyers in and then click on each buyer to do the match criteria and or notes

    2 votes
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  17. Pocket Kiosk e-Brochures

    Pocket Kiosk App a great addition, However it would be fantastic if we had the ability to utilise personalised e-brochures instead of the Rex generated brochure. We currently create individual e-documents for all our listing and would love to be able to add a link in the property listing to enable that to be forwarded at the time of check-in. This would extremely helpful to us and our buyers as our brochures provide more than just the property information. They include agents information, buying information and area information etc.

    1 vote
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  18. FOR APPOINTMENTS (TOP IDEA)

    Can we have a system where - an automatic text is sent to the buyer confirming that they'll be at the appointment? They respond with a Y or N. This will ensure that no-one is ever stood up again!! :-) (It's like what hairdressers use)

    3 votes
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  19. Send clients to your Rex powered website instead of the Rex Ebrochure

    When clients click detail links to view more information about a property in an email, direct them to the property listing on your Rex powered website rather than to the Rex Ebrochure.

    3 votes
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    1 comment  ·  Brochures  ·  Admin →
  20. AUTO match profile that you can assign for a new OFI/contact. Why no GENERIC template to save then select for new buyers/contacts

    AUTO match profile that you can assign for a new OFI/contact. There should be a GENERIC template you can save then select for new buyers/contacts.

    The BEST way would be to have a match profile automatically applied to a OFI attendee or contact who came through a particular property. (You should be able to set what match profile this is on based on the property).

    3 votes
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