Feature Requests
Welcome Rex Users!
Let us know what you really want out of the system you use in your businesses every day!
Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)
How it works:
- You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
- You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
- If you have voted on an item that is then implemented, you will get those votes back to use again.
Remember – no request is too small :)
Happy voting!
-
QR codes for open homes and collecting buyer details.
It would be a great idea to integrate with QR codes for our listings, so we can have a code printed largely on entrance, the buyers can scan and enter their details and it feeds into the open home feedback for that listing.
44 votesGreat news everyone, we’ve now launched a QR code check-in experience for open homes!
You can read more on our blog: https://www.rexsoftware.com/blog/introducing-rex-qr-codes-for-contactless-self-check-in
-
Brochure SMS charges REX not Phone on Pocket!
When you SMS 'brochure' from pocket at the open home, the SMS charge is from REX not the phone like it claims. Can this be rectified ASAP?
92 votesGood news: this has been resolved in our latest open homes release! In the Pocket Settings menu, you can now choose to have ebrochures send either via Rex, or via your Phone.
You can read more about the other exciting improvements we’ve made here: https://www.rexsoftware.com/blog/streamline-open-homes-experience/
-
Open Homes In Pocket need to become more simple
When using Pocket at an OFI it is very difficult to multi-task between signing people in, sending contracts, adding buyers notes and editing/adding emails etc. Having used other open home apps such as Homepass, I know the process can be much simpler.
I believe it was just dumbed down to quickly check buyers in, send contracts and add notes it would work much better. Then if agents want to do the more technical stuff they can use the contacts section f pocket.
Thanks
Thanks.
36 votesWe’re excited to let everyone know that we’ve released an overhaul to our open homes feature, streamlining it significantly in order to let you do more with less tapping around.
Read more on our blog post: https://www.rexsoftware.com/blog/streamline-open-homes-experience/
-
Bulk SMS via Pocket to ALL attendees for ALL previously held OFI's
Ability to send a bulk SMS through Rex Pocket to all of my recorded contacts that have attended every open home/private for a given property (I.e. all attendees that are recorded under a given property as inspecting). This is currently only possible through the Rex web application but not through your mobile/tablet application.
58 votesGood news everyone – this is now available! As part of our recently released Open Homes overhaul, there’s a new menu item, “See All Attendees for Listing”, that lets you conduct followup to all attendees for all events on that listing.
You can read more on our blog post: https://www.rexsoftware.com/blog/streamline-open-homes-experience/
-
Contacting all clients who have inspected a property borne via private inspections and open homes through bulk txt messages in pocket
I’d love to see the ability to contact all clients to inspected a property both via open homes and private inspections throughout the sales campaign in one easy text message rather than have to get to a desktop
1 voteGreat news: this is now possible thanks to the new See All Attendees for Listing view. This comes as part of our big open homes overhaul, which you can read about in the blog post: https://www.rexsoftware.com/blog/streamline-open-homes-experience/
-
Brochures to appear in Alphabetical Order when generating PDF from Listing
It would be handy if we could have our brochures in Alphabetical order rather than the current created dated to enable easier searching.
18 votesThanks again for everyone’s votes on this one. This change is now live.
-
Key register report to include Sold properties
Would love the key register report to also include Sold properties. Sometimes we hold keys for sold properties and without the ability to search for these, we have to have a paper based log. Thanks! Natasha Oxley, Eview Mt Eliza.
3 votesAs part of the new Key Registry release, you can now include sold/withdrawn properties in the key registry report!
There’s also a bunch of other exciting improvements, including the ability to check keys in & out, support for multiple keys, etc.
-
Differentiating contacts with same name when sending an email
When typing writing a new email, and you have multiple clients with the same name, you cant tell which one you want to choose. I propose having the email address as well as the client name come up in the 'To' bar when searching a client name.
7 votesThank you for the feedback. Pleased to report that the “to” field in the email dialog now shoes emails (as well as other data). Many fields in the system now support this new & improve contact selection experience as well.
-
Merge Field - Events - OFI Details - Date and Time
Dear REX, as discussed 8/5/18, there is no merge field for Open Home details, eg 'date and time'. We email our Vendors from REX (listing>merge>send email>select template), however there is no option to include a merge field for OFI details. If the details (date and time) of future open homes would pull through, it would save time on the hundreds of emails each week (between our 3 offices) by eliminating the data entry double handling. Please make this merge available. Thank you in advance.
6 votesGood news: we have recently added extra merge tags to accommodate this.
Listing (Marketing) > Next open home date
Listing (Marketing) > Next open home time
Listing (Marketing) > Next open home agent
Listing (Marketing) > Upcoming open homes (table of all upcoming open homes) -
Schedule Newsletters
Being able to schedule newsletters to send automatically on a specific day/time would mean easier management of bulk EDMs.
43 votesGood news everyone, you can now schedule newsletters to send at a specific date and time!
You can read more here: https://www.rexsoftware.com/blog/schedule-your-newsletters-in-advance/
-
A full key register list for both rentals and sales. Not just the current listings, anything with a key number at all.
A full key register list for both rentals and sales. Not just the current listings, anything with a key number at all so we can print off a total list of ALL keys held for PM and a full list of ALL keys held for sales.
4 votesAs part of the new Key Registry release, you can now include sold/withdrawn properties in the key registry report!
There’s also a bunch of other exciting improvements, including the ability to check keys in & out, support for multiple keys, etc.
-
First name default for Vendor Reports
It would be great if the Vendor Reports were set to default to a First Name only. They currently default to Full Name.
It's better for privacy if the First Name is set as a default for these.
15 votes -
Rex Application for Tablet and Phone Devices
We understand many of you are wanting Rex to be fully mobile/tablet compatible.
Please vote and comment on exactly what feature(s) you would find most useful while on the road. Please keep in mind that in order to provide a nice/ simple mobile experience we will not be able to transfer every single feature of Rex to the phone. As such we'd like a comment from you on what you think the most basic requirement of the application would be.
e.g. "The ability to search across, and easily call any contact in Rex"
We'll be watching the ticket closely over…
296 votesAfter 12 months of research, design, development and testing, Pocket (the Rex mobile app) is now available for iOS and Android. For more info and links to download the app head to http://pocketbyrex.com.
-
Filter by interest level
When you get a list of buyers from the feedback on a listing, you can't filter them based on their Interest level from the feedback.
This would be a great option for filtering your buyers based on that feedback.
20 votesGood news everyone, this feature is now available! You can read more about it in our blog post here: https://www.rexsoftware.com/blog/feature-release-feedback-filter-improvements/
-
Photo Watermark
Would like the ability to upload photos to web portals with a custom watermark.
i.e. like our company logo.40 votesThis feature has been completed! You can read more about it in our blog post here: https://www.rexsoftware.com/blog/feature-release-image-watermarking
-
Add Notes and Activities, not just Feedback, to Vendor Reports to demonstrate to our Vendors
At the moment, our Vendor Report only contain Feedback not all the activities we have entered into notes etc. How do we demonstrate to our Vendors how hard we are working from them?
We need this feature!! Please vote! Thank you x
75 votesThanks to everyone who voted and commented on this Uservoice suggestion! We’re happy to announce this suggestion has been brought to life by our developers and is now live! Check out the blog posts below for an overview of this functionality.
http://www.rexsoftware.com/feature-release-vendor-reports-now-include-agent-activity/
http://www.rexsoftware.com/feature-release-new-feedback-fields-for-better-data-capture/
-
Brochure link or weblink for property in SMS alert
Add the brochure link or website link in the auto SMS property alerts. At the moment it links the address that goes to maps – it would be useful to show the property link so clients can get a visual of the property from their phone.
104 votesHappy to say this was released a few weeks ago :) A short link is now included to ebrochures when the sms is sent.
-
Add ability to search for a key number
The option to have a key number saved in Rex is a great idea, but without the ability to 'search' for a key number it is fairly useless.
Please add the option to search for a key number :)
13 votesAs part of the new Key Registry release, you can now search for keys by key number!
There’s also a bunch of other exciting improvements, including the ability to check keys in & out, support for multiple keys, and more.
-
Related Contacts against Listings
It would be great to be able to add:
Buyer's settlement agent
Seller's settlement agent
Finance broker
Tenant
Power of Attorney
As related contacts to a listing so that when you are setting reminders or tracks, for example, send copy of contract to Finance broker, you can add them as a related contact. Also just handy to be able to access their details from the main screen rather than having to dip into legal/contract tab or property record to get details.209 votesWe are excited to announce that you can now create custom contact relationship types for listings & properties! This lets you define relationships such as Tenant, Power of Attorney, Finance Broker, and so on.
You can read more about the feature in our blog post: https://www.rexsoftware.com/blog/create-your-own-custom-relationship-categories/
-
Merge Event Details to SMS/Emails
I would like to create an email/sms template to notify vendors and prospective buyers of OFI times, however the event details are not a merge field. Can you please include event details as a merge item for sms and email templates.
12 votesGood news: we have recently added extra merge tags to accommodate this.
Listing (Marketing) > Next open home date
Listing (Marketing) > Next open home time
Listing (Marketing) > Next open home agent
Listing (Marketing) > Upcoming open homes (table of all upcoming open homes)
- Don't see your idea?