Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

How it works:

  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
  • You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

Happy voting!

  • Hot ideas
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  • My feedback
  1. Tool Tips over fields

    When attempting to insert a merge field, the list and options available are daunting. It takes some reconnaissance and mind reading to work out which field I should select. But more confusing is the path to find it. EG see file attached, the last item on the list is jargon, and hard for the uninitiated to understand. Sometimes, as a user, we know what and where in REX the field is that we want to bring into the merge field. It would be seriously helpful if a hover Tool Tip was able to describe, firstly the path, and secondly the…

    3 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  2. Pocket by Rex

    Loading property photos from mobile direct to Pocket by Rex would be great!

    3 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. Unlimited Votes In Feature Requests

    The ability to vote for as many ideas as you want, but limited to only one vote per idea.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. Not auto fill task person when allocating task

    When setting Task i would recommend that the person that the task is set for is left blank but have to choose who its set for, as we are working in a team for example and currently set under record holder its easy to miss and forgot to change when i set reminder for my team member or if they set with me and the task gets allocated to the wrong member. I think many teams using this would have this issue and appriciate if its left blank but HAVE to choose who its for prior to the reminder/task being…

    3 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. call app selection from pocket app

    we use 3CX calling app to allow call recording for quality control, it would be great if we could select which phone app to use when making calls from pocket. currently it uses the default phone app so it would be great if that could be an option that before making the call the app asks which phone app you would like to use to make the call. (I have discovered a work around however its not ideal - change the default phone app prior to making calls and revert back when finished)

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. Property and Contact Links should open in new tab on 'ctrl + click' - bypass menu

    When clicking on the Hyperlinked name of a Contact or property, allow the user to bypass the pop up menu and go directly to the property or contact page when using 'control + click' on Windows or 'Apple-key + click' on a Mac. Right click can work as well.

    Image part 1: Shows the current app behaviour and the pop up context menu that will be bypassed if a user ctrl + clicks the link.
    Image part 2: shows the new behaviour where the link opens straight away in a new tab/window on ctrl + click.

    Justification:
    1. The purpose…

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. In the open homes section, add an option "Inspect by Appointment"

    If, for a variety of reasons, I cannot hold regular open homes, leaving this field blank leads buyers to assume that the place is under contract or that we've given up on it.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. View your Own Database in Pocket

    It's a little unnecessary for me to be able to view all other users data in the Pocket Application, and would be a little easier to navigate if there was a setting which could be put in place to only show user data belonging to the currently signed-in user.

    This could potentially be set up in the Settings menu, with a toggle to select:
    -My Data
    -Entire Agency Database

    Obviously this would only apply to users with higher levels of privileges (e.g. those that can view the entire agency's database), however, would be an extremely handy tool.

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. Customise mandatory fields for kiosk form

    Allow admins to make certain fields on the home open form via Kiosk mandatory so that guests can provide phone numbers or emails for follow ups.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. Key Register Shortcut

    Implement a shortcut to sign a key in/out by key number without navigating to the property/listing first. Save our receptionists so much time!

    Potentially add the shortcut to the plus + symbol by the search bar.

    3 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  11. Pocket, check in enquiries/private inspections

    Can we look at a feature of adding a property enquiry in Pocket? That way they recieve an ebrochure and we can add the enquiry to our report and they appear in list of contacts

    4 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. quick ad feature on home screen

    Quick Ad/send feature on the Home Screen:

    At the moment there is no quick ad button on the home screen that will allow me to shortcut to adding a new contact or appointment. it should be the easiest thing to access so we don't resort to just saving contacts and appointments in other apps on our phone.

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. User created 'adhoc' tags viewable by administrators

    There needs to be a way of viewing all the 'adhoc' user created tags in REX. If staff leave and you want to re-assign tags to others and they haven't used the system tags, you need to search for the various tags that were created by the user.

    There needs to be another admin section that shows all user created tags that can be filtered.

    Eg (SETTINGS -> CUSTOM VALUES, TAGS & MAILING LISTS)
    Value Lists
    System Tags
    Mailing Lists
    User Tags (New option) - displays all user created 'adhoc' tags

    It also gives more visibility to the admins as…

    3 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  14. Pocket Kiosk - Address and Notes capability

    Currently on our physical open home booklets we have a section for the buyers current address and any additional notes they might want to add about what they are looking.

    These sections allow us to gather more information from the buyer in regards to their current situation (If they are already local, do they need to sell before buying, do they have any specific or strange requirements for their next home that we should know)

    These 2 fields being added to the check-in screen would be a great addition to the app.

    93 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add Suburb to pocket for possible buyers

    When adding potential buyers into REX it only gives you the option to add email and phone number.

    Could we add a SUBURB to get an idea of where they are coming from. This helps in finding potential sellers in your market area.

    1 vote
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  16. Pocket opens

    New pocket opens it terrible! There is no predictive Buyer feature. It would be easier to put it in through Rex. I had to use notes today as I couldn’t ask the same people for the same details half an hour apart and regular clients shouldn’t have to give us their details when we know their names. Please fix before next week or I will have to go back to pen and paper or home pass. I will now be cleaning up duplicated data for the next hour..

    34 votes
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    7 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  17. Would love to be able to "live chat" the helpdesk

    To have help "at the ready" when I have a question (currently cannot find a phone number for the helpdesk and emails take too long).

    4 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. attachment size increase 2mb and remove vote system

    Hi Rex
    I have two ideas, please increase attachment size, 2mb is pitiful, as most pdf with a photo on is min 5 mb.
    Second idea is to remove voting system for ideas, what is the point of having ideas that have a constraint on them? especially in this era of the internet, I would encourage more ideas not stifle with a voting system ???

    0 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. Be able to sort contacts by their residential suburb

    We recently had a staff member leave and wanted to reallocate their contact ownership to remaining sales staff but based on their residential suburb. Anyone in Sales knows that generally every person has their own suburbs that they are the "specialists" in and that's how I wanted to allocate these contacts. I found a way around it, but it was very difficult and time consuming. And what if you want to contact everyone in a particular suburb to let them know about a listing or sale? I'm not sure why the residential address is a text box and not separate…

    3 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  20. Appointment notifications

    Could we get REX integrated with the ios system so if we have an appointment at 2:00 Saturday, we will receive a notification at a specified time through our phone?
    At the moment if I have an appointment set at 2:00 I have to remember that I have it and go into the app to confirm it. There is no reminder notification like other apps have which sort of defeats the purpose of setting an appointment if you can't rely on the app to remind you of it.

    14 votes
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    4 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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