Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

How it works:

  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
  • You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

Happy voting!

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  • My feedback
  1. Move the order of locked tabs

    It'd be fantastic if we could move the order of locked tabs and move tab groups from one category to another e.g. from More Info to Key Details so we could customise how we would like it to appear. Also to be able to hide locked or custom fields if we like.

    4 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  2. Would love to be able to "live chat" the helpdesk

    To have help "at the ready" when I have a question (currently cannot find a phone number for the helpdesk and emails take too long).

    4 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  3. Flag the training videos after watching

    Flag the training videos after watching to show that they the user has been thru the training. When a user goes back to the training videos they have no idea of what they have watched and what they haven't.

    4 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. Warning message to appear when entering an OFI in the past

    Perhaps an error/notification message could appear if you accidentally enter an OFI in the past. If it was intentional you can accept the message and if not, then at least you are made aware of your error.

    3 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  5. Not auto fill task person when allocating task

    When setting Task i would recommend that the person that the task is set for is left blank but have to choose who its set for, as we are working in a team for example and currently set under record holder its easy to miss and forgot to change when i set reminder for my team member or if they set with me and the task gets allocated to the wrong member. I think many teams using this would have this issue and appriciate if its left blank but HAVE to choose who its for prior to the reminder/task being…

    3 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. Be able to sort contacts by their residential suburb

    We recently had a staff member leave and wanted to reallocate their contact ownership to remaining sales staff but based on their residential suburb. Anyone in Sales knows that generally every person has their own suburbs that they are the "specialists" in and that's how I wanted to allocate these contacts. I found a way around it, but it was very difficult and time consuming. And what if you want to contact everyone in a particular suburb to let them know about a listing or sale? I'm not sure why the residential address is a text box and not separate…

    3 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. Pocket by Rex

    Loading property photos from mobile direct to Pocket by Rex would be great!

    3 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  8. Key Register Shortcut

    Implement a shortcut to sign a key in/out by key number without navigating to the property/listing first. Save our receptionists so much time!

    Potentially add the shortcut to the plus + symbol by the search bar.

    3 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  9. Notifications Sent To Record Owner When Someone Else Makes A Change

    It would be really great if notifications such as an email were sent to the record owner when someone else makes a change to their records.
    I am the office manager who makes a lot of changes/additions on behalf of the agents and how am I to know that they know the changes have been made?

    3 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  10. Tool Tips over fields

    When attempting to insert a merge field, the list and options available are daunting. It takes some reconnaissance and mind reading to work out which field I should select. But more confusing is the path to find it. EG see file attached, the last item on the list is jargon, and hard for the uninitiated to understand. Sometimes, as a user, we know what and where in REX the field is that we want to bring into the merge field. It would be seriously helpful if a hover Tool Tip was able to describe, firstly the path, and secondly the…

    3 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  11. Work Orders and Quote Requests

    Work Orders and Quote Requests: I would love to be able to raise work orders and quote requests for sales properties, similar to raising invoices. The work order would be an authority document requesting a trades person to carry out maintenance work at a property with relevant contact and billing details.

    3 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  12. In building view, order properties & listings in number order (ie: 101, 102, 103 etc)

    Currently the properties show in the order they are added to building which makes finding them difficult. Please display them in logical numerical order

    3 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow Assistants to Select the Agent they are Assisting as the Owner of Records They are Inputting to Rex

    If our administration team are entering the data for multiple agents, there is no way to tell in the backend who is who's, unless tagged. Rex default all of their data entered as being owned by the admin person who is typing it in under their login. How about having an option where they can select an agent, and Rex records them against the information, but the elected agent as the owner? At the moment, I have admin use my login to enter all my data to avoid this issue. This then causes problems where they don't see their tasks…

    3 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  14. UI / Sort Functionality Improvements

    I'm not sure where to put this -- maybe each point should be separate, but they all sort of go hand in hand.

    --Selecting multiple records in search results--
    Currently when you click the check box after you've completed a search, all records are selected. It would be great to have the option to 'Select All' and 'Deselect All' but having the current single checkbox only selecting all the records displayed on that page. I've had instance when I want to select all the records on one page, but then only select a few on the next one but currently…

    3 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  15. Send email to agency when marketing credit balance gets low

    We need to be able to check the balance of our marketing credits, perhaps an email notification to a specific user when the balance is low.

    3 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  16. unconditional

    UNCONDITIONAL CONTRACT STATUS PORTAL FEED TO REA:

    It would be great if consideration could be given to the default portal feed for when a property is updated to unconditional in REX, to match the policy requirements of the REA portal feeds (i.e. REA policy requires them to be notified within 72 hours of an unconditional property that the property has been "sold", however REX currently doesn't provide this update to sold in their unconditional portal feed to REA, so the property remains as Under Offer on REA (when this is actually against their policy). I understand there is a manual…

    3 votes
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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  17. 3 votes
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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  18. Suburb or Agent Dependant Stocklists

    Could you please implement a category of suburb or agent to the stocklists so that users are able to create stocklists for clients to browse through their individual listings in that suburb or for that agent without showing all listings for the entire agency. This would be healful for individual agents as well as clients looking in particular suburbs or areas. Even an option to select the listings which display and those that don't would work so that individual agents can select their listinsg or those that pertain to a particular suburb. Thank you,

    3 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  19. Ability to Lock out another user when updating a record

    We've run into an issue a fair few times where more than one user is accessing & updating the same record.

    When one person clicks save, it will update for them - but when the other clicks save, it overwrites the first person's changes.

    It would be great to to lock other users out or provide read-only access when another user is already viewing/updating the record.

    2 votes
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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  20. View your Own Database in Pocket

    It's a little unnecessary for me to be able to view all other users data in the Pocket Application, and would be a little easier to navigate if there was a setting which could be put in place to only show user data belonging to the currently signed-in user.

    This could potentially be set up in the Settings menu, with a toggle to select:
    -My Data
    -Entire Agency Database

    Obviously this would only apply to users with higher levels of privileges (e.g. those that can view the entire agency's database), however, would be an extremely handy tool.

    2 votes
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