Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

How it works:

  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
  • You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

Happy voting!

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  • My feedback
  1. Forwarding Previously Sent Emails

    Once an email has been sent through Rex and is showing in the client stream, it would be great to be able to have an option to forward that original email (with attachments) rather than starting a brand new email if we need to resend that same information to the client.

    120 votes
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    under review  ·  7 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  2. Email Dropbox attaching to property

    Can the emails sent to your dropbox account be able to be attached to the listing and not need a contact to be filed correctly, if the property name and/or RX# be in the subject line of the email

    35 votes
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    7 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  3. Attachments on email merges to appear at top of email

    At the moment, attachments on email merges appear at the very bottom of the email and are not easy to see (we've had numerous clients respond asking where the attachment is). This needs to be made more obvious or should appear under the subject line as per regular emails.

    35 votes
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    3 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  4. The ability to see the receivers email address in the to, cc field when they are selected.

    The ability to see the receivers email address in the to, cc field when they are selected to send an email to. With such a large database it would be great if we have 2 contacts with the same name in our database (ie Sally Smith) that we can identify immediately the correct contact without having to click through the contacts.

    34 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  5. Emailing original file instead of sharing link

    One of our clients uses an email system that blocks links due to security issues. It would be good if there was an option next to the file that said 'Send Link' or 'Send Original' so that the attachment could actually be attached to the email the traditional way instead of embeded into the email.

    31 votes
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    3 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Andrew,
    Our developers have taken another look at your suggestion and have officially put it under review! Whilst it hasn’t been approved just yet (as the developers are still brainstorming possible ways that it could be implemented into the system) we’re hopeful it will become a Rex feature at some point down the road. Thanks again for your great idea, and for taking an active interest in the development of Rex.

  6. Solicitor name to appear in drop down when sending emails

    We send an email to the solicitors straight from Rex to order the contract. It would be great if the solicitors name could also appear (under the owners name) when you click the drop down next to "to" in the email box rather than having to type the solicitor contact in. As it is very easy to accidentally send the Request Contract email to the owner rather than the solicitor when the owner is the only option shown... when you're in a rush... which we always are ;)

    26 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  7. Delayed SMS or email

    In other software systems you can set the time of day that the SMS or email is delivered - very handy to remind people of an open time that day (sent at say 8am) or to thank people for attending the opens.

    24 votes
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    8 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  8. Save a draft email, rather than having to delete it

    Save a email in draft, rather than having to delete it and start again

    23 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  9. Emails to be locked

    If multiple agents have update permissions to a contact, they should only be able to see their own emails that are sent from Rex. The same way that Notes are locked down.

    17 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  10. Send from other address so replies go to group email

    Send from other address - Send from contracts@eplace.com.au in REX so replies are received in this inbox in Outlook

    11 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  11. Linking Mass Merged Emails to a Property

    When sending mass merged emails to contacts who have placed feedback on a listing, it does not log to the listing but it does to the client. This makes it difficult to know which clients you have sent emails to.

    Can the mass merged email can be linked to the Listing, making it easy to see who has been sent a mass merged email.

    9 votes
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    1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  12. Alway's blind copy (BCC) email

    Would like the option to be able to 'Always Blindcopy (BCC) yourself' when sending an email from REX.

    8 votes
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    1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  13. Attach documents to email templates

    It would be helpful to be able to save & attach certain documents to an email template. It would come in handy for agents sending correspondence after an OFI. For example, sending a copy of the contract, copy of body corp by-laws & minutes etc.

    It'd be really helpful with taking the above action on Lease properties - when you have to come back to the office and send emails off to everyone who's attended an OFI with a copy of the Lease, body corp by-laws, application form etc.

    These can be handed out on the spot but would be…

    8 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  14. Ability to print off sent emails

    I am still required to print off some sent emails for the manual file - would like to do this straight from rex rather than cc myself into email and printing from outlook.

    6 votes
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    1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  15. Link Rex to outlook

    So you can email using outlook you link Rex to outlook. You enter the email address and it comes up on the side as a pop up and you can select name and attaches email direct to REX

    5 votes
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    1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  16. Which email has been opended?

    I want to be able to search sent emails to review if they have been opened. Rather than search by each person, could a filter be applied to capture all emails sent in a week (for example). This option already exists in REX with Notes (you can access for System Lists).

    5 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  17. Ability to email trust receipts directly out of the trust account section

    Once a deposit has been created in the trust section of Rex the ability to email it directly from that section rather than downloading the deposit and then uploading it to the CRM section and emailing from there to the purchaser.

    4 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  18. Link an email to multiple properties

    When an email is sent to a buyer making enquiries, and we are sending them details about multiple properties, which does occur often, you can only select Regarding 1 property or listing. We need to be able to link the email to the various listings, otherwise we have to duplicate or copy and paste the enquiry into notes (email), sometimes double and triple handling. You then don't have the recipient response details showing whether they've opened the email or clicked links etc. Rex support advises that currently there is no way to attach to multiple properties? I think many agents…

    3 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  19. See all emails sent

    Once emails are sent - allow yourself to be able to view all 'sent' emails

    3 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  20. Email Alert , when property is marked as with WITHDRAWN

    Set up Rex to send a automatic email to a specified address or addresses when i property is marked as Withdrawn / Or have a generated list that is automatically emailed with a property is marked withdrawn every 24 hours or / 48 hours .
    Thanks
    Emma

    3 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →

    Can you please let us know how you feel this would differ from the notification on the dashboard stream?

    This might help other users vote on this one as well.

    Thanks Emma!

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