Skip to content

Current Feature Request List

← Feature Requests

Forwarding Previously Sent Emails

Once an email has been sent through Rex and is showing in the client stream, it would be great to be able to have an option to forward that original email (with attachments) rather than starting a brand new email if we need to resend that same information to the client.

130 votes
Vote

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
You have left! (?) (thinking…)
Lauren Higgins shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Christian Oliveros commented  ·   ·  Report

    Hi team,

    Is there a way to resend and email (forward it) out of Rex.

    For example if I send an email then would like to follow it up. Other than sending a new email is there a way to resend/forward that original email to the same contact with notes like "as per below or following on my other email"?

    Hope that makes sense.

    Thanks
    Myalls

    ----- Extra Info -----
    Application:rex
    Account ID: 5904
    Account Name: Tristen Scott - South Australia

  • Anonymous commented  ·   ·  Report

    How many votes do you need to get this idea on track? It seems like a no-brainer to us.

  • Anonymous commented  ·   ·  Report

    Is this item any closer to being implemented, We can see the votes on this item is huge compared to others implemented.

  • Anonymous commented  ·   ·  Report

    This is essential for a time management. Particularly when needing to provide evidence of a sent email.

  • Cameron McDonald commented  ·   ·  Report

    I think this would be a great improvement also. It might be a good work around for the issue of sending an email/vendor report to 2 vendors in the same contact record when currently it only goes to the primary email address. In many cases you want the email to go to both email addresses, not just the primary one.

  • AdminRex Software (Support, Rex Software) commented  ·   ·  Report

    Hi Eliza / Lauren,

    Definitely something we'll consider.

    We'll watch this request closely over the next couple of months - see if you can drum up some more votes for this one.

  • Eliza Mearns commented  ·   ·  Report

    Is there any way the text can be forwarded, if we instead add the attachments again?

    This is a feature that I often find frustrating, with the only way at the moment to forward, by cutting and paste, which also doesn't provide the original sent email date/time etc like outlook, or taking a 'Screetn print' shot and pasting into an email as jpeg, which looks quite unprofessional.

    If not, can this be something Rex considers for the future?

Feature Requests: Emails

Categories