Forwarding Previously Sent Emails
Once an email has been sent through Rex and is showing in the client stream, it would be great to be able to have an option to forward that original email (with attachments) rather than starting a brand new email if we need to resend that same information to the client.
How many votes do you need to get this idea on track? It seems like a no-brainer to us.
Is this item any closer to being implemented, We can see the votes on this item is huge compared to others implemented.
Carl Barakat commented
Yes lets make life easier and just do it? :-)
This is essential for a time management. Particularly when needing to provide evidence of a sent email.
Cameron McDonald commented
I think this would be a great improvement also. It might be a good work around for the issue of sending an email/vendor report to 2 vendors in the same contact record when currently it only goes to the primary email address. In many cases you want the email to go to both email addresses, not just the primary one.
Hi Eliza / Lauren,
Definitely something we'll consider.
We'll watch this request closely over the next couple of months - see if you can drum up some more votes for this one.
Eliza Mearns commented
Is there any way the text can be forwarded, if we instead add the attachments again?
This is a feature that I often find frustrating, with the only way at the moment to forward, by cutting and paste, which also doesn't provide the original sent email date/time etc like outlook, or taking a 'Screetn print' shot and pasting into an email as jpeg, which looks quite unprofessional.
If not, can this be something Rex considers for the future?