Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

How it works:

  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
  • You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

Happy voting!

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  • My feedback
  1. Solicitor name to appear in drop down when sending emails

    We send an email to the solicitors straight from Rex to order the contract. It would be great if the solicitors name could also appear (under the owners name) when you click the drop down next to "to" in the email box rather than having to type the solicitor contact in. As it is very easy to accidentally send the Request Contract email to the owner rather than the solicitor when the owner is the only option shown... when you're in a rush... which we always are ;)

    26 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  2. The ability to see the receivers email address in the to, cc field when they are selected.

    The ability to see the receivers email address in the to, cc field when they are selected to send an email to. With such a large database it would be great if we have 2 contacts with the same name in our database (ie Sally Smith) that we can identify immediately the correct contact without having to click through the contacts.

    34 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  3. Delayed SMS or email

    In other software systems you can set the time of day that the SMS or email is delivered - very handy to remind people of an open time that day (sent at say 8am) or to thank people for attending the opens.

    24 votes
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    8 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  4. Linking Mass Merged Emails to a Property

    When sending mass merged emails to contacts who have placed feedback on a listing, it does not log to the listing but it does to the client. This makes it difficult to know which clients you have sent emails to.

    Can the mass merged email can be linked to the Listing, making it easy to see who has been sent a mass merged email.

    9 votes
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    1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  5. Alway's blind copy (BCC) email

    Would like the option to be able to 'Always Blindcopy (BCC) yourself' when sending an email from REX.

    8 votes
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    1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  6. Forwarding Previously Sent Emails

    Once an email has been sent through Rex and is showing in the client stream, it would be great to be able to have an option to forward that original email (with attachments) rather than starting a brand new email if we need to resend that same information to the client.

    120 votes
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    under review  ·  7 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  7. Email Dropbox attaching to property

    Can the emails sent to your dropbox account be able to be attached to the listing and not need a contact to be filed correctly, if the property name and/or RX# be in the subject line of the email

    35 votes
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    7 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  8. Ability to print off sent emails

    I am still required to print off some sent emails for the manual file - would like to do this straight from rex rather than cc myself into email and printing from outlook.

    6 votes
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    1 comment  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  9. Emailing original file instead of sharing link

    One of our clients uses an email system that blocks links due to security issues. It would be good if there was an option next to the file that said 'Send Link' or 'Send Original' so that the attachment could actually be attached to the email the traditional way instead of embeded into the email.

    31 votes
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    3 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Andrew,
    Our developers have taken another look at your suggestion and have officially put it under review! Whilst it hasn’t been approved just yet (as the developers are still brainstorming possible ways that it could be implemented into the system) we’re hopeful it will become a Rex feature at some point down the road. Thanks again for your great idea, and for taking an active interest in the development of Rex.

  10. Customise Unsubscribe Landing Page

    Enable the ability to customise the unsubscribe landing page, a unique logo at the minimum, ideally also with the opportunity to customise text.

    2 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  11. Reverse Matching that allows you to then email the whole list of matched buyers with a property alert for the property

    When loading a silent listing, new listing or price reduction etc there should be a way to then find all buyers that match that property and send them a bulk merge email instead of having to individually send this to each buyer who doesnt have a match campaign

    1 vote
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  12. The ability to add a link to a property for sale in an on the fly email

    When emailing a buyer or seller it would be great to be able to select from currently listed properties to insert into the email instead of having to find each one on line and then copy/paste the link manually.

    1 vote
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  13. Email alerts

    I would like to receive email alerts when certain things happen in the stream. There is a lot of changes in the stream with all agents changing things and rental properties as well.
    I would like to know specifically when a new sales listing goes up, a property is withdrawn or a price changes in sales.
    I think it would be great if you could be notified immediately about these things and not have to keep checking the stream constantly for changes.
    Especially when the feed contains things I don't want to see.
    e.g. (rental properties and information)

    1 vote
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  14. Bulk Merge Emails - Attachments

    At the moment when sending a bulk merge email, i've noticed that when attaching a document only the first recipient is receiving the attachment.
    A new feature where the document attached to the bulk merge (overall) will be sent to all recipients would be great.

    3 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  15. Send from other address so replies go to group email

    Send from other address - Send from contracts@eplace.com.au in REX so replies are received in this inbox in Outlook

    11 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  16. Minimize an email you're drafting

    Be able to minimize and email that is being drafted

    1 vote
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  17. Being able to attached contact to emails sent (Regarding) not just properties

    When we send a quick email we are able to select the property it is regarding. It would be great to do the same thing with contacts. Currently if we send an email to our agents regarding a contact the only place that email shows is in the agent's stream. It would be good if it could be seen it the contacts stream as well.

    1 vote
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  18. See all emails sent

    Once emails are sent - allow yourself to be able to view all 'sent' emails

    3 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  19. delivery failure

    Failed delivery on email - Delivery failed emails - when the delivery to one email address fails it shows in the Listing stream as "delivery failed" despite being received by the other recipients. We then can’t view the Email Interaction (delivered/opened etc.) for the other recipients.

    1 vote
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
  20. Attach documents to email templates

    It would be helpful to be able to save & attach certain documents to an email template. It would come in handy for agents sending correspondence after an OFI. For example, sending a copy of the contract, copy of body corp by-laws & minutes etc.

    It'd be really helpful with taking the above action on Lease properties - when you have to come back to the office and send emails off to everyone who's attended an OFI with a copy of the Lease, body corp by-laws, application form etc.

    These can be handed out on the spot but would be…

    8 votes
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    0 comments  ·  Emails  ·  Flag idea as inappropriate…  ·  Admin →
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