Lead allocation
Our company policy is to have one salesperson service and look after a buyer and therefore it would be good to have the contact owner identifiable in the leads module when an enquiry is made. This would enable the salesperson to refer the buyer back to the contact owner. An alternative solution/development would be to have the lead automatically assigned to the contact owner.
Clark McLeod
shared this idea
The new leads update includes some additional settings under Advanced Settings > Leads where you can now auto-assign listing enquiry leads that come into your agency dropbox to the Listing Agent.
Assignment to the Listing Agent was chosen over the Contact Owner because quite often an enquiry will be from a new contact and so there won't be an owner for them yet. However I've noted this down as a potential improvement to this feature!