Feature Requests
Welcome Rex Users!
Let us know what you really want out of the system you use in your businesses every day!
Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)
How it works:
- You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
- You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
- If you have voted on an item that is then implemented, you will get those votes back to use again.
Remember – no request is too small :)
Happy voting!
47 results found
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3 votes
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Digital Marketing Agency
N2N Systems is a leading digital marketing agency that focuses on innovation and results. They understand the ever-evolving digital landscape and offer customized solutions to help businesses boost their online presence, increase brand awareness, and drive conversions. N2N Systems uses data-driven insights to adapt strategies in real-time for optimal performance. Their comprehensive suite of services includes SEO, social media marketing, PPC advertising, and content creation. They believe in collaboration and building lasting partnerships with clients. N2N Systems is the go-to partner for businesses aspiring to thrive in the digital age. More Info: https://www.n2nsystems.co.in/ppc-management/
3 votes -
Lead Dropbox - Auto Parsing / setting default mailing list, match profiles & tags
When a lead (contact) auto-parses into the database from lead drop box (REA or Domain), we should be able to select in settings the tags & mailing lists that would automatically be added to each automatic contact entry. This would happen by default.
It should also add their match profile based on the enquiry eg: suburb, price range, type of property & whether for rent & sale profile.
3 votes -
Message from online forms
No way to convert a message from online forms to convert and show in Rex. As an example www.bellaclyde.com.au captures a message from online leads which do not show in Rex at all - a lot of messages/comments get lost this way.
3 votes -
Our main thing is that we don’t know if the auto response was received because it says auto-response sent but when I sent it to myself it di
requesting a feature to CC the agent into a properties Auto-response in the leads section. I have set up auto-response for properties and some of them don't reach the clients. If we were able to CC the agent in, we can ensure that the potential buyer/tenant has all the information they need. And if it didn't come through, we won't miss out on any potential client.
3 votes -
Email Trail added to Lead responses
When replying to email leads thru REX it would be good if the clients initial REA enquiry appeared in the email body so when we reply to them they can click on the link to see the property they enquired about
3 votes -
Ability to create additional Stream tabs
At the moment we only have 3 tabs on the streamline:
Stream | Reminders | Feedback
Could we have the ability to create additional tabs (just like we're able to do for listings, properties, contacts, projects etc), so that we can have a more detailed stream?For example if I create a new custom tab for a listing, I can name it and add in a field, select the type - which could be select box, check box, date or number etc.
If we had options like these to work with but with regards to leads that would incredibly helpful!…3 votes -
Leads notifications via SMS
Our agents have requested that they receive an SMS notification when they have been assigned a lead, rather than receive an email notification. They believe this would be a lot more practical than feeling like they need to be glued to their email waiting for their leads to come through.
3 votes -
Ability to assign leads to an agent at the listing level
Could we please have the ability to choose which agent receives the leads from the listing page?
Currently we like the 2nd agent to process the leads for most listings but are having to manually reassign leads and change contact ownership as the leads come in.
At times this can be very inefficient if the 1st agent is not sitting at the computer to do this straight away as the leads come in.
The second agent role is not always a PA designated to an individual agent or part of a consistent sales team within the company so having a…
3 votes -
Lead Types increased
Currently we have General, Appraisal, Enquiry. To build a good database to see what buyers are interested in it would be a great idea to add CLICKS. So this is not an actual enquiry but it shows interest in a particular property by clicking on newsletter images etc. This will then allow us to build a profile of what buyers are possibly really interested in by their actual actions.
3 votes -
Mass action "add mailing list"
Allow multiple mailing lists to be selected when conducting a mass action with mutliple contacts.
Currently if you select mutliple contacts and add mailing list you can only add one mailing list at a time. Other sections of Rex (ie. within an individual contact) allows you to select multiple mailing lists so should be a simple fix to mimic the same selection type.
2 votes -
Assign leads to 3rd agent not on listing
When there are 2 agents on a listing, allow us to assign the leads to a 3rd agent who is not attached to the listing.
Currently we cannot enter the leads dropbox email in the back end of Domain or REA to have the leads assigned to them instead of the 2 listing agents. This would help us direct leads to the right people
2 votes -
Ability to track leads enquiry source via a UTM code
We would like the ability to track the enquiry source for leads via a UTM code
1 vote -
Pocket add Lead with simple process
There needs to be a simple process for when a buyer calls an agents mobile direct for adding this to the Leads for Stepthrough. When on the go this process needs to be much smoother and quicker.
1 vote -
'Add Track and Complete' option for Leads
Add 'Add Track and Complete' as an option when processing Leads.
1 vote -
One North Office Space Singapore
The One North Office Space in Singapore offers a modern and professional environment for businesses of all sizes. Located in the vibrant One-North business park, this office space provides a range of amenities and services to support productivity and collaboration.
More info :- https://corporatevisions.sg/one-north-business-park-office-space-singapore/
1 vote -
Make "source" field optional in leads, so they can be processed quicker
we tend not to use the source field for enquiries that much,and it's VERY frustrating that for Every. Single. Lead. I have to click "edit details" then select the source, then click save, THEN process the lead....
The source is great if you're interested in tracking those things, but if not, its a highly annoying set of steps to go through when processing every single enquiry. Other than for statistical purposes and reporting, I don't see why the source field is a required field in order for me to reply to the lead....
1 vote -
More detail on each lead in leads summary page to show the property the lead is for and all info on enquiry
If the same amount of info that shows in an email from Rex, REA or domain could be shown in the summary section of the leads page, an agent could prioritise which lead they address first, or even if its been dealt with on mobile already (in email until pocket gets leads added).
We realise its only one tap / click to get into the detail on step though, but when you’re dealing with dozens at a time and have more than one staff member checking them, the more you can get without an extra click, the more work that…1 vote -
Notification When Clients are reassigned between agents
We assign our leads out on a rotation system. To do this the leads all get assigned to one staff member, tracks added, emails sent, then reallocated to the acting agent. When these leads are relocated we do not receive any notifications between agents.
A simple notification saying "a lead was just allocated to you by x user" would prove to be very handy.1 vote -
Entering Enquiries/Leads - How do you tell the difference between a rental & sale listing?
Does your office have a receptionist that takes client and customer enquiries?
Did you know... if you have a landlord that would like to try and sell his investment while it is vacant, but is also looking for a tenant at the same time, there is currently no way that you can tell the difference between the two listings in REX when entering a new enquiry / lead.
A simple fix would be to put 'Residential Sale' or 'Residential Rental' showing beside the listing when searching for the property address in the Leads section.
1 vote
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