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Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

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  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
  • You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

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114 results found

  1. Making the stream more intuitive

    As a sales person, when I go into a contact, it would be great if the important info was front and centre.
    Yes, I understand I can type out a note and pin it to the top of the stream however there's only 3 things I'm really interested in.
    1. Did someone within my company sell this person a home
    2. Did they buy a home from us
    3. Have we done an appraisal at their place
    All of these things are entered into REX in other places so it would be really cool if the database was able to…

    53 votes
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    5 comments  ·  Contacts  ·  Admin →
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  2. enable Bulk Buyer Management, by Property/Listing, by Rating

    Enable Agents to bulk-manage buyers for a specific property.

    Enable agents to record buyer Interest (eg Cold / Warm / Hot), at a Property level (not at a contact level).

    Enable agents to show all contacts for a Property/Listing, including their rating for that property, plus Notes and Feedback for that property. This would be useful for tailored callbacks, etc.

    Enable agents to sort resulting contacts (at a Property/Listing), by rating. And ability to select some/all for bulk communication, by email or SMS. (eg agents may want to remind Hot buyers of auction details, etc)

    Enable agents to create reports/extracts…

    3 votes
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  3. Have a general owner of some contacts that all agents can access eg office contacts

    Have a general owner of some contacts that all agents can access eg [office contacts]
    This way we wouldn't have to add each and every person in the office to the contact so they can access it. (time consuming).
    This would make lawyers etc available and not clogging up an admins contacts list.
    Also this would be useful when an agent has a contact on a listing we could add [Office Contact] to the permissions temporarily while listing is live - as at the moment we have to add all the agents one by one to the permissions, and then…

    3 votes
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  4. New contact type required

    I need a new type of contact added to the contacts drop down selection.

    Sometimes, a person is not an owner, past owner, tenant or past tenant.
    They may be an agent or some other type of contact for the property.

    It would be good to be able to define someone as an "agent" or "contact"

    Please help!!

    1 vote
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  5. Shortcut to add tags on the dashboard while looking at reminders

    Currently while you are on the dashboard within reminders you can through quick view add the following to a contact

    Note
    Reminder
    Feedback

    But you are unable to add tags through quickview. At the moment i have to go into the contact itself. Can we please have this feature added

    3 votes
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  6. De-duplication of single agent contacts

    Is there any chance you could add an 'Owner' criteria for searching duplicates?
    Our agents like to list duplicate contacts so they can own them but I have found that there are duplicates within there own contact list.

    3 votes
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  7. Duplicate contacts

    If multiple agents have the same contact put a timer in that if the contact has received an email, sms or letter in the last 24 hours then they dont receive it again. Nothing worse than 1 owner getting the same marketing email or sms from multiple agents

    4 votes
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  8. Two suggestions: 1) i think you should have the ability to look up a contacts address, not just the postcode

    2) With the app, It would be great to be able to send an SMS to ALL registered contacts from that days OFI, i see you can do this individually, but as a group would be ideal

    1 vote
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    1 comment  ·  Contacts  ·  Admin →
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  9. Call Tracker

    It would be great to track how many calls you are making from the database you have in REX. The ability to track this input data would be hugely useful. Calls Made, Calls Completed etc. The ability to see how many calls you made in a day, week or month then have the ability to compare to the previous month(s) or even the same time the year before - with a percentage difference.

    1 vote
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  10. Permission button

    Would it be possible to be able to click on the permission button to see what agent owns the record please.

    1 vote
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  11. Adding a contact

    When adding a contact and linking them to a listing as an inquiry it would be nice that the system automatically adds a match profile based on the listing they inquired about. This is a current feature on My Desktop that says a lot of time .

    1 vote
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  12. Filter contracts by address

    Need to be able to filter contacts by address, even if its any word in the address field of the contact details. Understand you can filter by associated property, but with a database merged from another CRM, this is not possible. The basic functionality to target contacts in your patch or a street has been lost.

    6 votes
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    3 comments  ·  Contacts  ·  Admin →
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  13. Area Marketing Mapping

    have an intergrated area map that shows which houses/contacts are registered on data base and which are yet to be contacted. Also to indicate status of house (eg. Renting, owner occupied ect)
    Colour coding would be incorporated for hot/warm/cold leads.
    Map will be suburb specific and be able to zoom in and out.

    4 votes
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    1 comment  ·  Contacts  ·  Admin →
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  14. Add a contact's postal address when adding new contact

    To save having to go back into the contact to add a postal address before raising an invoice for VPA when adding new listings

    3 votes
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  15. Update Contact Information Automatically

    Another CRM that we used to use allowed every contact in the database to be contacted twice a year to update their details. Can you please do this?

    An email goes out with a form for the contact to update and then it automatically updates in REX

    Thanks!

    3 votes
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  16. add a reference name

    Adding a reference - Being able to add a reference name and email to the solicitor without having to create a whole new contact

    1 vote
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  17. Contact Enquiry Listing Additional ID Information (Rental or Sale)

    When you have a property with two listings (one for rental/one for sale), there's no way to tell these two apart when adding feedback unless you know the ID number by memory. It would be really helpful if when you search for a listing, it indicates that it is a "CURRENT LISTING" or a "CURRENT SALE" instead of just indicating that it is "CURRENT".

    2 votes
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  18. Buyer Match - Radius from CBD

    It would be great to have an option to add a radius of suburbs from Brisbane CBD. For example a buyer is looking anything 10km from Brisbane CBD you can select that and it would include all postcodes in the 10km area around the CBD

    4 votes
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    2 comments  ·  Contacts  ·  Admin →
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  19. Predictive analysis & geospatial mapping = Stronger sales leads

    Analyse and link contact behaviour (ie click on links, opening of emails) to:
    a) their physical location
    b) their home or business address
    c) the address of what they're clicking on;

    On a map, so you can visualise and predict their interest

    For example...
    if they're clicking around their home, they're likely interested in selling.
    If they're clicking around their home, and in another location, they're likely interested in both selling and buying
    If they're clicking in another area, they're likely interested in buying.

    Then providing the analysis results as high priority contacts in a visual way that allows agents…

    3 votes
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    1 comment  ·  Contacts  ·  Admin →
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  20. Add individual Solicitors

    It would be great it you could add individual solicitors to the firm as well. Solicitors company first and then individual acting for the Vendors, so you have both the firm and the individual on the listing and merging through to REINZ

    10 votes
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    2 comments  ·  Contacts  ·  Admin →
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