Feature Requests
Welcome Rex Users!
Let us know what you really want out of the system you use in your businesses every day!
Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)
How it works:
- You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
- You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
- If you have voted on an item that is then implemented, you will get those votes back to use again.
Remember – no request is too small :)
Happy voting!
68 results found
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Not auto fill task person when allocating task
When setting Task i would recommend that the person that the task is set for is left blank but have to choose who its set for, as we are working in a team for example and currently set under record holder its easy to miss and forgot to change when i set reminder for my team member or if they set with me and the task gets allocated to the wrong member. I think many teams using this would have this issue and appriciate if its left blank but HAVE to choose who its for prior to the reminder/task being…
3 votes -
call app selection from pocket app
we use 3CX calling app to allow call recording for quality control, it would be great if we could select which phone app to use when making calls from pocket. currently it uses the default phone app so it would be great if that could be an option that before making the call the app asks which phone app you would like to use to make the call. (I have discovered a work around however its not ideal - change the default phone app prior to making calls and revert back when finished)
1 vote -
In the open homes section, add an option "Inspect by Appointment"
If, for a variety of reasons, I cannot hold regular open homes, leaving this field blank leads buyers to assume that the place is under contract or that we've given up on it.
1 vote -
Property and Contact Links should open in new tab on 'ctrl + click' - bypass menu
When clicking on the Hyperlinked name of a Contact or property, allow the user to bypass the pop up menu and go directly to the property or contact page when using 'control + click' on Windows or 'Apple-key + click' on a Mac. Right click can work as well.
Image part 1: Shows the current app behaviour and the pop up context menu that will be bypassed if a user ctrl + clicks the link.
Image part 2: shows the new behaviour where the link opens straight away in a new tab/window on ctrl + click.Justification:
1. The purpose…2 votes -
View your Own Database in Pocket
It's a little unnecessary for me to be able to view all other users data in the Pocket Application, and would be a little easier to navigate if there was a setting which could be put in place to only show user data belonging to the currently signed-in user.
This could potentially be set up in the Settings menu, with a toggle to select:
-My Data
-Entire Agency DatabaseObviously this would only apply to users with higher levels of privileges (e.g. those that can view the entire agency's database), however, would be an extremely handy tool.
2 votes -
Customise mandatory fields for kiosk form
Allow admins to make certain fields on the home open form via Kiosk mandatory so that guests can provide phone numbers or emails for follow ups.
1 vote -
Pocket, check in enquiries/private inspections
Can we look at a feature of adding a property enquiry in Pocket? That way they recieve an ebrochure and we can add the enquiry to our report and they appear in list of contacts
4 votes -
User created 'adhoc' tags viewable by administrators
There needs to be a way of viewing all the 'adhoc' user created tags in REX. If staff leave and you want to re-assign tags to others and they haven't used the system tags, you need to search for the various tags that were created by the user.
There needs to be another admin section that shows all user created tags that can be filtered.
Eg (SETTINGS -> CUSTOM VALUES, TAGS & MAILING LISTS)
Value Lists
System Tags
Mailing Lists
User Tags (New option) - displays all user created 'adhoc' tagsIt also gives more visibility to the admins as…
5 votes -
Add Suburb to pocket for possible buyers
When adding potential buyers into REX it only gives you the option to add email and phone number.
Could we add a SUBURB to get an idea of where they are coming from. This helps in finding potential sellers in your market area.
1 vote -
Pocket Kiosk - Address and Notes capability
Currently on our physical open home booklets we have a section for the buyers current address and any additional notes they might want to add about what they are looking.
These sections allow us to gather more information from the buyer in regards to their current situation (If they are already local, do they need to sell before buying, do they have any specific or strange requirements for their next home that we should know)
These 2 fields being added to the check-in screen would be a great addition to the app.
96 votes -
Pocket opens
New pocket opens it terrible! There is no predictive Buyer feature. It would be easier to put it in through Rex. I had to use notes today as I couldn’t ask the same people for the same details half an hour apart and regular clients shouldn’t have to give us their details when we know their names. Please fix before next week or I will have to go back to pen and paper or home pass. I will now be cleaning up duplicated data for the next hour..
34 votes -
Would love to be able to "live chat" the helpdesk
To have help "at the ready" when I have a question (currently cannot find a phone number for the helpdesk and emails take too long).
4 votes -
attachment size increase 2mb and remove vote system
Hi Rex
I have two ideas, please increase attachment size, 2mb is pitiful, as most pdf with a photo on is min 5 mb.
Second idea is to remove voting system for ideas, what is the point of having ideas that have a constraint on them? especially in this era of the internet, I would encourage more ideas not stifle with a voting system ???0 votes -
Be able to sort contacts by their residential suburb
We recently had a staff member leave and wanted to reallocate their contact ownership to remaining sales staff but based on their residential suburb. Anyone in Sales knows that generally every person has their own suburbs that they are the "specialists" in and that's how I wanted to allocate these contacts. I found a way around it, but it was very difficult and time consuming. And what if you want to contact everyone in a particular suburb to let them know about a listing or sale? I'm not sure why the residential address is a text box and not separate…
3 votes -
Pocket - Open Home User Ease
Hi
We are a new office to REX coming from using Homepass and there are some minor changes that would make a HUGE difference to the usability of the open house section of pocket if you were open to it1) when a buyer attends a property a history of properties they have seen is visible as well as how many times they have attended the particular open home
2) if the attendees could show in a list in date order when looking at the OFI rather then a click in list
3) Document sending - the ... on the…
2 votes -
Appointment notifications
Could we get REX integrated with the ios system so if we have an appointment at 2:00 Saturday, we will receive a notification at a specified time through our phone?
At the moment if I have an appointment set at 2:00 I have to remember that I have it and go into the app to confirm it. There is no reminder notification like other apps have which sort of defeats the purpose of setting an appointment if you can't rely on the app to remind you of it.17 votes -
Send email to agency when marketing credit balance gets low
We need to be able to check the balance of our marketing credits, perhaps an email notification to a specific user when the balance is low.
3 votes -
UI / Sort Functionality Improvements
I'm not sure where to put this -- maybe each point should be separate, but they all sort of go hand in hand.
--Selecting multiple records in search results--
Currently when you click the check box after you've completed a search, all records are selected. It would be great to have the option to 'Select All' and 'Deselect All' but having the current single checkbox only selecting all the records displayed on that page. I've had instance when I want to select all the records on one page, but then only select a few on the next one but currently…4 votes -
Add comment to Announcements
It would be great to have other users within the office be able to comment (a bit like a facebook post) on an announcement.
52 votes -
Ability to specify a record owner when adding a property/contact/company
It would be great to be able to choose the record owner that a record is assigned to when it's being added to the system, instead of it automatically being owned by the logged in user. eg. just after you've clicked on the '+' button and you're entering the contact name, phone number and email address. In our office a lot of our records are added in by our admin staff and they're having to either reassign them manually as they go - or wait until the end of the day and do it as a mass action. This would…
24 votes
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