Having the option to save a PDF Letter straight to the documents tab
Currently PDF letters sent via email from REX are only temporary files and disappear after two weeks, however these letters are usually important documents that are referred to at at later date e.g. Settlement Statements. It would be great if there was an option for the PDF letter document to be saved directly to the document tab in REX without us having to download-save-upload to this tab.
Would be so great if we had the option to then have that document upload/save to rex so we do not have to do it separately.
I don't understand why there is a shelf life????
Major flaw in the system....
It seems a major flaw in the system that you can't permanently save documents, can we get this sorted?
Jon Adams commented
Makes sense to be able to retain documents permanently not just for 2 weeks without having to download/save etc.