We need the ability in the word processing area to know if the a letter/document is running over onto a second page - basically like in word
There is no way when you create a letter/document to know when the text goes onto a second page etc....you cannot see this until you download the document. At this point if it has gone over and you need to amend you have to create the document and start again and this process goes on and on until you get the formatting correct.
It would be a lot easier to view the document like you can in Microsoft word so you can see when the text moves to the next page etc.
We barely ever say entirely no to features, but this one is technically impossible for us to implement.
A very large number of factors go in to determining whether a letter will go over on to multiple pages (going from simplest to most complicated):
- Page Margins.
- Line Height.
- Font Height / height of individual characters which varies from font to font.
- Manual Page Breaks injected by you.
- The way that a font is rendered on your operating system.
The way that microsoft word – a tool with millions of lines of code (built exclusively for word processing) is written – is very different to the way that our web based editor is written and its capabilities are very different to the ones that we have access to.
Unfortunately without actually rendering the letter we don’t have any idea how many pages long it will be.
If this is a required feature the only thing we can suggest is that you export your data and run a merge externally in ms word using its mail merge functionality.
Can there be a step added where you download preview first and it the letter is not correct you click edit - allowing you back into the letter before it downloads the final for printing/emailing?
We find we might have 6 of the same letter in the stream trying to get the letter layout correct - this takes time and just creates a mass stream that is not necessary and frustrating when looking through the listing activity.
Unfortunately no - from a technical perspective, we hand all of the content off to our rendering engine which then automatically decides where to put the page breaks in. Neither we, nor the rendering engine, know exactly how many pages there will be until the pdf has actually been generated.
So there is no way to have a page break so we know when we get to that we are moving onto a new page?
The system knows when it needs to move detail onto the next page, is there no way to see how this occurs to know when we are getting to the next page?
You can edit margins in the branding area, footers can be added by uploading an A4 backing letterhead.
Andrew Rowland commented
There needs to be a way to edit margins, typesetting generally for letter templates. And ability to add footers etc (for disclaimers)