Notify Agents of Unsubscribers
Something needs to be implements where the Agent is notified of contacts who unsubscribe from a campaign- i.e. An agent receives an Email to the effect of: 'FYI - 'X' unsubscribed from your 'X' campaign'.
Its great that the individual is automatically removed from this mailing list at their own call, but this isn't made aware to the listing agent until they are on the contact card itself and see 'Email- terminated, Unsubscribed'
Can something be done about this?
I’m happy to inform you our developers already have what you just described in the pipeline. While i can’t give you an ETA on it’s release, keep your eye on the blog or the ‘Suggest a feature’ page in Rex – we’ll let you know through there when it’s live!
Sue Buchanan commented
A way to filter a contact list of unsubscribed contacts would be good so we can see who has unsubscribed and delete these contacts from Rex preferably by a mass merge.