Auto Match Profile - Enabling Email Contact
Now that REX has automatic match profiles for online enquires they haven't given the option for alerts to be sent to those match profiles.
I would like them to enable communications as an option when setting up auto-match profiles.
Campaigns can now automatically be created for buyer match profiles. See how to set it up here: https://support.rexsoftware.com/hc/en-us/articles/22351216374425-Automated-Buyer-Match-Campaigns
Yvonne Howard commented
It is very important the manual labour of this is crazy, why have auto match when it is not set up to send out
Mitch Semple commented
Melissa Anderson commented
Other CRM's have this as an automated process and having to manually edit this to create the campaign setting in Rex is yet another task that needs to be done. People want more automation not less and sales staff are busy and often miss this step when managing their leads. Therefore, contacts will never receive match profiles for other properties that could be suitable to them.