Ability to search and find contacts by mobile numbers on country code in pocket and rex
Given the various formats that mobile numbers and landlines can be provided to agents and property managers in, its frustrating to have to search twice or more to determine if a contact is already in the system, due to the prefix formatting. This simple change could save lot of time for agents and admin staff.
7
votes
Mark Kentwell
shared this idea
We have introduced more robust searching in the CRM, so you can search for contacts by their mobile number, regardless of their prefix. Our smart search engine treats '04' and '+614' and '614' as the same thing so the results are resilient to various formats. This functionality will also be coming to Rex Mobile's global search too in the future.