Task assignee should be based on job role, not person specific
When creating or editing a Track we should have the option to make the assignee of a Track a job role, eg. Sales Admin, Reception etc. So when a staff member leaves the Track is still associated with their role and not their name.
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With the recent release of our enhanced reminders functionality we're happy to say that you can finally assign reminders to user groups: https://www.rexsoftware.com/updates/enhanced-reminders