Amend trust transactions (rather than having to void & redo them)
We should be able to edit trust transactions up until the time they are reconciled in Rex.
Due to the different bank clearing timeframes, sometimes dates money was paid or received will change on the bank statement. Rather than having to reverse and then re-enter this it would be great if we could edit the date instead so that our bank transactions and Rex transactions are mirrored.
After checking with a number of auditors on this matter and referring to various legislation we’ve confirmed that this wouldn’t be particularly legal. You may instead want to vote for the “hide reversed transaction” feature (suggested here https://rexsoftware.uservoice.com/forums/170987-feature-requests/suggestions/10200978-hide-feature-for-reversed-trust-transactions) and / or suggest another feature that might make the “correction” process a simpler workflow.
Thanks to everyone who has voted and commented so far. We now are after your feedback around how you would recommend implementing this whilst still maintaining audit requirements? Are you just wanting to have the ability to change the date the funds were credited/debited or are you wanting the ability to change all details (including the amount). If you could let us know what specific changes you are wanting to see, we will be able to investigate further.