Add additional email address options under a licensed user for support/admin staff
All of our Agents have assistants/support staff who use our Agents profile. They usually are tasked with setting up buyer alerts etc and when sending emails from Rex, the reply is being sent back to Agent's email. Could we suggest an option to be able to attach an additional email to each profile that can be directed to the assistant for admin purposes only
Hi Natalie. Thank you for the suggestion. We recommend that each person has their own user account that they log in to, that is uniquely associated with them. We recommend this for security reasons.