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KPI report on how many phone calls

KPI report on how many phone calls have been made in a week/month by individual agents

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Lauren shared this idea  ·   ·  Report…  ·  Admin →
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  • Lauren commented  ·   ·  Report

    I should note that we would like to not only hold individuals accountable but also for motivational fun have competitions each month to see who is tracking with the most call backs

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