Lauren

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  1. 25 votes
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    2 comments  ·  Feature Requests » Reporting  ·  Flag idea as inappropriate…  ·  Admin →
    Lauren supported this idea  · 
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    Lauren commented  · 

    Yes this would be great if we could measure phone calls made for the month for the individual agent rather than having it spread all over the KPI report

  2. 7 votes
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    1 comment  ·  Feature Requests » Reporting  ·  Flag idea as inappropriate…  ·  Admin →
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    Lauren commented  · 

    I should note that we would like to not only hold individuals accountable but also for motivational fun have competitions each month to see who is tracking with the most call backs

    Lauren shared this idea  · 
  3. 49 votes
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    1 comment  ·  Feature Requests » Listings  ·  Flag idea as inappropriate…  ·  Admin →
    Lauren supported this idea  · 

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