It would be handy to be able to automate texts,emails
Automate the tracks, to be able to set up an automated track to nurture clients through each step of the process.Combination of texts (originating from senders number) and emails ,letters and phone call reminders.
This will help solve the problem of incomplete tasks filling ones dashboard especially when agents are on holidays etc.
This would allow more touch points with clients and for an agent to manage a larger seller and buyer base.
Some of our competitors crm,s have this already