commission wont accept $ value or 3 decimal places
Agents commission wont accept $ value or 3 decimal places - eg Barca Commissions wrong as the system doesn’t support 3 decimal places. Rex have advised the agents commission in the workbook is a guide and no support will be offered? Becoming an issue with new agents rates also as are all out by cents.
Anonymous
shared this idea
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Anonymous
commented
Hi Alex, Yes 3 decimal places would be great!
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AdminAlex Babkov (Admin, Rex Software) commented
Hi, i've had a look at this ticket and can recall the reason for the response.
The awards are designed to allocate 100% of commissions allocated to your office to the remaining agents within your office. You do have a somewhat interesting setup in that you split your overall commission with your conjunctional office and your internal agents rather than first paying the conjunctional office and then splitting the balance.
The work around they've given you is valid in this case though i can see how it might affect your award reports even if it is by a small amount.
If we did give you accuracy to three decimal places, will your figures line up close enough?
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Anonymous
commented
Hi Alex, Our contracts team advise the ticket number is #55811
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Hi there, are you referring to award allocations? Can you provide some further details and perhaps some screenshots. Alternatively, would you mind referring me to the support ticket you lodged (there should be a link in your email correspondence).