Listing Stream - Administrator ability to Edit
As we process a listing or a contract we produce standard mail merge letters which attach to and appear on the listings stream - excellent.
At times though these letters once merged, printed and sent for signature come back from the consultants or Directors with changes which may be specific to the client or listing. The changes are made and the letter is merged again.
We should have a way for the administrator to remove the incorrect initial letter from the stream. The only letter displayed should be the one that is sent to the client.
This could be done by giving the administrator the ability to "hide" a note, letter, email from the stream - or even to delete it in extreme cases.
Alternatively we should have the ability to enter into a letter on the stream and edit it and reprint it. This would also solve this issue.
kelly
shared this idea
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Tim
commented
Agreed, this is also relevant when an email has been sent to an incorrect email address (bounced) and resent. There is no need at all to keep the bounced copy.