Internally message other agents
The ability to message other staff within REX would be used a lot - that way, a salesperson could let admin know that something specific has happened that they need to be aware of - great for keeping rental BDM's talking to salespeople and for the admin/sales conduit to be strong. It's more a message, not assigning a task or track. And it keeps all messages in REX, rather than back to email
Thank you for the suggestion. We understand how this might assist communication flows within your business. However the complexity and immense size of a project like this is not something which we currently have the appetite for. We recommend using a dedicated messaging tool like Slack.