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Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

Please include as much detail as possible about what the feature is and how the feature would make your life easier – this will encourage other rex users to vote for your request rather than creating a duplicate idea. The more votes you get the quicker your idea will come to our attention :)

How it works:

  • You can add as many new ideas here as you like but each new idea that you add will cost you one of your votes.
  • You have ten votes to use. You can distribute these however you like with a maximum of 3 on any single item. You can remove a vote if you change your mind and put it elsewhere.
  • If you have voted on an item that is then implemented, you will get those votes back to use again.

Remember – no request is too small :)

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116 results found

  1. Filter contracts by address

    Need to be able to filter contacts by address, even if its any word in the address field of the contact details. Understand you can filter by associated property, but with a database merged from another CRM, this is not possible. The basic functionality to target contacts in your patch or a street has been lost.

    6 votes
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    3 comments  ·  Contacts  ·  Admin →
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  2. Absentee Owner or Owner Occupier search function

    I tried to mail merge to absentee owners in my farm area. However the only function enabled is refined search > Postal Address > Yes/No.

    It would be great to find Current Owners in my farm area, who have a postal address set in another suburb i.e. an absentee owner.

    Please can we creat a refine search:

    Postal Address > Is / Is Not > [SUBURB NAME]

    or even better yet, a feature to determine absentee or owner occupier contacts

    6 votes
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    1 comment  ·  Contacts  ·  Admin →
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  3. Mailing List

    A rule where anyone we add into rex (buyer, seller, realesatate.com, hompass) be automatically added to a specific mailing list

    6 votes
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  4. Ability to add custom unsubscribe reasons

    It would be good to be able to customise the list of unsubscribe reasons so that we can add in reasons that are more specific to our company, currently the list is quite limited.

    6 votes
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  5. Area Marketing Mapping

    have an intergrated area map that shows which houses/contacts are registered on data base and which are yet to be contacted. Also to indicate status of house (eg. Renting, owner occupied ect)
    Colour coding would be incorporated for hot/warm/cold leads.
    Map will be suburb specific and be able to zoom in and out.

    6 votes
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  6. 4 votes
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  7. Pipeline feature also under contacts

    The pipeline feature looks great but limits usage to only selling property - as agents are increasingly moving towards buyers agency - this should also be copied over as a feature to "contacts"

    4 votes
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  8. Import Contacts from Address Book

    Would be great to be able to import contact name/address/email/phone number ourselves! The current way of getting this information imported is quite time consuming and a bit of a headache.

    4 votes
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  9. Duplicate contacts

    If multiple agents have the same contact put a timer in that if the contact has received an email, sms or letter in the last 24 hours then they dont receive it again. Nothing worse than 1 owner getting the same marketing email or sms from multiple agents

    4 votes
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  10. Contact entering

    There seems to be a lot of double clicking, double handling and back and forth when adding a new contact making it a time consuming and costly exercise.
    One single pop up screen when entering new contact/lead giving the
    Ability to add ALL owners on one page (pop-up), including, resi and postal address, address of property if investment would help speed up the process plus the ability to add a "track' without then having to select a "target" property. If you're in contact with the owners discussing a potential listing, nominating the target property seems obsolete regardless if its a…

    4 votes
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  11. Adding company name to contact

    Many commercial enquiries come from an individual but are on behalf of their company, there is no way to link them together at present

    4 votes
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  12. Commercial automated match profile & default mailing list

    Commercial automated buyer/lessee match profile adding the match profile, property requirements based on the enquiry property, adding to default mailing lists.

    4 votes
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  13. Buyer Match - Radius from CBD

    It would be great to have an option to add a radius of suburbs from Brisbane CBD. For example a buyer is looking anything 10km from Brisbane CBD you can select that and it would include all postcodes in the 10km area around the CBD

    4 votes
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    2 comments  ·  Contacts  ·  Admin →
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  14. Visual distinction between System tags and Custom Tags

    Show some kind of visual distinction between those tags created in Admin > Custom Values & Mailing Lists > System Tags (and thus used consistently) and custom tags added to contacts and properties individually. Colour stripe, different colour block etc

    4 votes
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    1 comment  ·  Contacts  ·  Admin →
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  15. PHONE CALLS FROM REX WITH THE USE OF PHONES (SOFT PHONES) AND THEN REGISTERED TO THE CONTACT. GREAT FOR CALL ENQUIRIES AND VENDOR REPORTS

    PHONE CALLS FROM REX WITH THE USE OF PHONES (SOFT PHONES) AND THEN REGISTERED TO THE CONTACT. GREAT FOR CALL ENQUIRIES AND VENDOR REPORTS FOR SALES AND RENTALS. WITH THE ABILITY TO CALL DIRECTLY FROM REX IT WOULD REDUCE DOUBLE HANDLING BY STAFF AND THE ACTIVITIES WOULD THEN RECORD DIRECTLY TO THAT CONTACT AND PROPERTY THEY EITHER OWN OR HAVE ENQUIRED ABOUT.

    3 votes
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  16. Shortcut to add tags on the dashboard while looking at reminders

    Currently while you are on the dashboard within reminders you can through quick view add the following to a contact

    Note
    Reminder
    Feedback

    But you are unable to add tags through quickview. At the moment i have to go into the contact itself. Can we please have this feature added

    3 votes
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  17. De-duplication of single agent contacts

    Is there any chance you could add an 'Owner' criteria for searching duplicates?
    Our agents like to list duplicate contacts so they can own them but I have found that there are duplicates within there own contact list.

    3 votes
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  18. Download first & last name separately in CSV Lists

    Currently first & last name will download into one column. It would be helpful to have these separately.

    3 votes
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  19. Mass Trash Contacts

    I would love the ability to delete hundreds of contacts at a time - at the moment you have to individually delete them, I've got thousands of contacts to delete from the system that were not transferred across properly, i.e, number and email are missing or contact has been made into a business. I would of previously assumed there was a button under mass action, but there was not to my surprise.

    3 votes
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    1 comment  ·  Contacts  ·  Admin →
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  20. Purchaser and Tenant Separate on Related Contact

    It would be good to be able to choose "tenant" or "purchaser" on the REX pocket app. Currently the only 2 options on the app are "Listing Owner" and "purchaser/tenant". If the property is tenanted and we get a contract on it, the app does not identify who is the tenant and who is the purchaser.

    3 votes
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