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Feature Requests

Welcome Rex Users!

Let us know what you really want out of the system you use in your businesses every day!

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Current Feature Request List

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344 results found

  1. Contacting all clients who have inspected a property borne via private inspections and open homes through bulk txt messages in pocket

    I’d love to see the ability to contact all clients to inspected a property both via open homes and private inspections throughout the sales campaign in one easy text message rather than have to get to a desktop

    1 vote
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    0 comments  ·  Other  ·  Admin →

  2. Search for contacts by entering the Street they live in.

    When searching for a contact and you can't recall their name but know the street they live in, this would make life a lot easier!
    Also it helps when informing contacts loaded in REX in the immediate area of a listing to let them know a home near them is on the market.

    7 votes
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    completed  ·  0 comments  ·  Searching  ·  Admin →

  3. Delete Bulk Events - Open Homes

    Seeing as we are able to upload recurring open home times - shouldnt there be a way to delete the recurring? At the moment you have to manually go in and delete every event individually. Can we have an option to be able to select the events in one go and remove them?

    13 votes
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    1 comment  ·  Admin →

  4. quick ad feature on home screen

    Quick Ad/send feature on the Home Screen:

    At the moment there is no quick ad button on the home screen that will allow me to shortcut to adding a new contact or appointment. it should be the easiest thing to access so we don't resort to just saving contacts and appointments in other apps on our phone.

    2 votes
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    completed  ·  0 comments  ·  Other  ·  Admin →

  5. Prioritise tasks/reminders on each property/listing/contact and filter on dashboard

    As you can only do one job at a time, it would be more efficient to find the most pressing job/task in order on the dashboard. Therefore we need the ability to number each tasks. So when tasks are loaded from the track they are already in order of priority. Then when they are seen on the dashboard there is another order of priority mixed with other listings/contacts/properties. Therefore we need the ability to filter by track and also listing/property/contact.

    6 votes
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    1 comment  ·  Dashboard  ·  Admin →

  6. Brochures to appear in Alphabetical Order when generating PDF from Listing

    It would be handy if we could have our brochures in Alphabetical order rather than the current created dated to enable easier searching.

    18 votes
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    0 comments  ·  Brochures  ·  Admin →

  7. Ability to send custom automatic replies to email enquiries/leads from REA, Domain etc

    We would like to be able to set up custom automatic replies for each listing to be sent to email enquiries/leads from online portals. During busier periods we find it hard to keep up with all the property enquiries and this would ensure everyone gets a helpful response from us instantly and then from there we can also call later on certain people who have provided a number and we would like to speak to as well as people who have asked a more specific question that wasn't answered in the automatic reply. The automatic reply is more for the…

    70 votes
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    6 comments  ·  Leads  ·  Admin →
    completed  ·  AdminRex Software (Support, Rex Software) responded

    We released the leads autoresponder in 2022 which allows you to automatically respond to all enquiries from within the CRM. This is supported by customisable templates which let you include as much about the listing as you like.

  8. Key register report to include Sold properties

    Would love the key register report to also include Sold properties. Sometimes we hold keys for sold properties and without the ability to search for these, we have to have a paper based log. Thanks! Natasha Oxley, Eview Mt Eliza.

    3 votes
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    1 comment  ·  Filters / Exports  ·  Admin →

  9. Add Contacts

    The ability to enter more than one name in contacts.
    When entering OFI in feedback or using kiosk or add person it would be great to be able to enter eg a husband and wife’s name at the one time.

    3 votes
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    0 comments  ·  Contacts  ·  Admin →

  10. Differentiating contacts with same name when sending an email

    When typing writing a new email, and you have multiple clients with the same name, you cant tell which one you want to choose. I propose having the email address as well as the client name come up in the 'To' bar when searching a client name.

    7 votes
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    0 comments  ·  Emails  ·  Admin →
    completed  ·  AdminRex Software (Support, Rex Software) responded

    Thank you for the feedback. Pleased to report that the “to” field in the email dialog now shoes emails (as well as other data). Many fields in the system now support this new & improve contact selection experience as well.

  11. Search by Postal address

    Can you please add the feature Search by Postal Address of a contact in the database. It would be a huge time saver as to the roundabout method I have to use now when I know the address and cant remember the people's names. I am sure we all suffer from that issue. Ultimately this added feature would save a lot of embarrassment.

    Glenda
    PS Is it also possible to add a little text to the fields that is the name of the field we are entering the information on? I have only just realised that the field I am…

    7 votes
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    2 comments  ·  Contacts  ·  Admin →

  12. Merge Field - Events - OFI Details - Date and Time

    Dear REX, as discussed 8/5/18, there is no merge field for Open Home details, eg 'date and time'. We email our Vendors from REX (listing>merge>send email>select template), however there is no option to include a merge field for OFI details. If the details (date and time) of future open homes would pull through, it would save time on the hundreds of emails each week (between our 3 offices) by eliminating the data entry double handling. Please make this merge available. Thank you in advance.

    6 votes
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    1 comment  ·  Merge  ·  Admin →
    completed  ·  AdminRex Software (Support, Rex Software) responded

    Good news: we have recently added extra merge tags to accommodate this.

    Listing (Marketing) > Next open home date
    Listing (Marketing) > Next open home time
    Listing (Marketing) > Next open home agent
    Listing (Marketing) > Upcoming open homes (table of all upcoming open homes)

  13. Tracks - Being able to choose the order of the reminders within the track

    We would like to use the tracks as a checklist in listings and currently they can't go in any order.. Having that option is a crucial factor.

    18 votes
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    6 comments  ·  Tracks / Templates  ·  Admin →

  14. Schedule Newsletters

    Being able to schedule newsletters to send automatically on a specific day/time would mean easier management of bulk EDMs.

    43 votes
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    10 comments  ·  Newsletters / Mailing Lists  ·  Admin →

  15. A full key register list for both rentals and sales. Not just the current listings, anything with a key number at all.

    A full key register list for both rentals and sales. Not just the current listings, anything with a key number at all so we can print off a total list of ALL keys held for PM and a full list of ALL keys held for sales.

    4 votes
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    1 comment  ·  Admin →

  16. Admin to be able to see Contract Conditions for all Agents

    For Admin to be able to see the contract and conditions and upcoming settlements etc in the dashboard

    27 votes
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    0 comments  ·  Contracts  ·  Admin →

  17. Ability to present different Agents Commission structures

    Hi,
    we like most agencies have many agents, who all have different commission structures. We also sell different products where the commissions rates vary.
    Is there a way to pre-load these commission structures that would be like the pre-set agency commission, so that these important fees are set once and then just selected by the Administrator with no room for errror.

    13 votes
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    1 comment  ·  Commissions  ·  Admin →
    completed  ·  AdminRex Software (Support, Rex Software) responded

    You can now set the default commission amount for an agent under Settings > Commissions > Agent Defaults!

    In addition you can set up default Commission Structures for things like packages offered by your agency.

  18. Statement Of Information

    As a CAV requirement for all VICTORIAN residential properties, i feel that the listing should not be able to be uploaded to any portal until the Statement of Information document is uploaded, saved and made public.
    This will assist in meeting our requirements

    4 votes
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    1 comment  ·  Listings  ·  Admin →

  19. First name default for Vendor Reports

    It would be great if the Vendor Reports were set to default to a First Name only. They currently default to Full Name.

    It's better for privacy if the First Name is set as a default for these.

    15 votes
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    completed  ·  0 comments  ·  Reporting  ·  Admin →

  20. Related Contacts

    When adding related contacts to a property record, it would be nice to have a flexible option (at present only owner, past owner, tenant or past tenant are available). I do a lot of business to business networking and would like to add say an architect or consultant that has worked on a particular property. You can add a custom field when you add a related contact to an existing contact record, so it would be good to have this available on the property record.

    29 votes
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    5 comments  ·  Contacts  ·  Admin →
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